Directors Training - Supervising Volunteers | Attempts: 204

2.

At the end of the volunteer’s service do you have to complete an evaluation on their performance?

Yes
No
Only if they did poorly
Only if they did well and are nominated for an award

Correct Answer

A. Yes

Explanation

At the end of the volunteer's service, it is necessary to complete an evaluation on their performance. This allows for a comprehensive assessment of their contributions, strengths, and areas for improvement. It helps in recognizing their efforts and providing constructive feedback for their personal growth. Additionally, evaluations can be used to determine the volunteer's eligibility for awards or recognition.

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3.

Can a volunteer be alone with campers?

Yes
No

Correct Answer

A. No

Explanation

A volunteer should not be alone with campers as it can pose a risk to the safety and well-being of the campers. Having another adult present ensures accountability and helps prevent any potential misconduct or abuse. It is important to have a system in place where volunteers are always supervised or working in pairs to maintain a safe environment for the campers.

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4.

As a supervisor you are responsible for

Including your volunteers in staff meetings.
Providing lunch for your volunteers.
Getting to know the strengths, weaknesses, skills and interests of your volunteers.
Both A and B
Both A and C

Correct Answer

A. Both A and C

Explanation

As a supervisor, it is your responsibility to include your volunteers in staff meetings to ensure they are informed and involved in the decision-making process. Additionally, getting to know the strengths, weaknesses, skills, and interests of your volunteers is important for effective delegation and task assignment. By doing so, you can ensure that each volunteer is assigned tasks that align with their abilities and interests, leading to increased productivity and job satisfaction. Therefore, both options A and C are correct.

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5.

Where should you refer walk in volunteers?

Therapeutic Recreation Office
Camp Coordinator
Volunteer Office
Nowhere, let them work

Correct Answer

A. Volunteer Office

Explanation

Walk-in volunteers should be referred to the Volunteer Office. This is the designated office that handles volunteer activities and manages the recruitment, onboarding, and placement of volunteers. Referring walk-in volunteers to the Volunteer Office ensures that their information is properly recorded, their skills and availability are assessed, and they are matched with suitable volunteer opportunities. This helps to streamline the volunteer management process and ensure that volunteers are effectively utilized in the organization.

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6.

When you use consequences to manage the volunteer’s behavior you must notify the

Volunteer’s parents.
Volunteer coordinator.
Other volunteers.
Both A and B
Both B and C

Correct Answer

A. Both A and B

Explanation

When consequences are used to manage a volunteer's behavior, it is important to notify both the volunteer's parents and the volunteer coordinator. This is because the parents should be informed about their child's behavior and any consequences implemented, as they have a responsibility for their child's actions. Additionally, the volunteer coordinator should also be notified to ensure that they are aware of the situation and can provide any necessary support or guidance.

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7.

A volunteer for the Department of Parks and Recreation is a person who

Can show up at camp to help out when they feel like it
Performs services subject to direct and continuous supervision and control by County officers or employees.
Performs services for the county without pay.
Both A and B
Both B and C

Correct Answer

A. Both B and C

Explanation

A volunteer for the Department of Parks and Recreation is someone who performs services for the county without pay (option C). They also perform these services subject to direct and continuous supervision and control by County officers or employees (option B). Therefore, the correct answer is both B and C.

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8.

As a mentor, you should

Speak to volunteers frequently while you are leading the group.
Demonstrate how to lead a group.
Give them something to do right away.
All of the above.

Correct Answer

A. All of the above.

Explanation

As a mentor, it is important to maintain frequent communication with volunteers in order to provide guidance and support. By speaking to them frequently, mentors can keep volunteers engaged and address any questions or concerns they may have. Demonstrating how to lead a group is also crucial as it sets an example for volunteers to follow and helps them understand the expectations and responsibilities of their role. Additionally, giving volunteers something to do right away helps to keep them actively involved and motivated. Therefore, all of the given options are important aspects of being an effective mentor.

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9.

If you are having problems managing the volunteer’s behavior you can

Suspend them for the day.
Suspend them for the week.
Recommend them for reassignment.
All of the above.

Correct Answer

A. All of the above.

Explanation

The correct answer is "All of the above" because if you are having problems managing a volunteer's behavior, you have multiple options to address the issue. You can choose to suspend them for the day or for the week, depending on the severity of their behavior. Additionally, you can recommend them for reassignment if their behavior continues to be problematic and other measures have not been effective. Having multiple options allows for flexibility in addressing behavioral issues and finding the most appropriate solution.

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10.

Which is not a part of volunteer recognition?

Saying thank you.
Demonstrating how to lead a group.
Greeting them each morning.
Learning and using their names.

Correct Answer

A. Demonstrating how to lead a group.

Explanation

Demonstrating how to lead a group is not a part of volunteer recognition because volunteer recognition focuses on acknowledging and appreciating the efforts and contributions of volunteers. Demonstrating how to lead a group is more related to training or mentoring volunteers rather than recognizing and appreciating their work. Volunteer recognition typically involves actions such as saying thank you, greeting volunteers each morning, and learning and using their names to create a positive and inclusive environment.

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11.

If a volunteer is injured in the performance of their duties you should

Have the volunteer report the incident/injury to supervisor within 24 hours.
Fill out a non-employee incident report.
Fill out a PIR.
Both A and B
All of the above.

Correct Answer

A. Both A and B

Explanation

If a volunteer is injured in the performance of their duties, it is important to have the volunteer report the incident/injury to their supervisor within 24 hours. This allows the supervisor to be aware of the situation and take appropriate action. Additionally, filling out a non-employee incident report is necessary to document the details of the incident and ensure that proper procedures are followed. Therefore, the correct answer is both A and B.

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12.

When providing a volunteer an orientation at the camp location you should not

Introduce other staff members and outline each person’s responsibilities.
Give an overview of the work area.
Forget to identify who they should check in with each day when they arrive and leave.
Tell them your schedule

Correct Answer

A. Forget to identify who they should check in with each day when they arrive and leave.

Explanation

When providing a volunteer an orientation at the camp location, it is important to introduce other staff members and outline each person's responsibilities. This helps the volunteer understand who they can approach for help or guidance. Additionally, giving an overview of the work area provides the volunteer with a clear understanding of their surroundings and tasks. It is also important to inform the volunteer about who they should check in with each day when they arrive and leave, as this ensures proper communication and accountability. However, telling them your own schedule is not necessary during the orientation.

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Directors Training - Supervising Volunteers

Volunteers are expected to

Quiz Preview

At the end of the volunteer’s service do you have to complete an evaluation on their performance?

Can a volunteer be alone with campers?

As a supervisor you are responsible for

Where should you refer walk in volunteers?

When you use consequences to manage the volunteer’s behavior you must notify the

A volunteer for the Department of Parks and Recreation is a person who

As a mentor, you should

If you are having problems managing the volunteer’s behavior you can

Which is not a part of volunteer recognition?

If a volunteer is injured in the performance of their duties you should

When providing a volunteer an orientation at the camp location you should not