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Have you ever dealt with customer service problems? Customer service jobs can be challenging, especially if you are trying to please the customer or go the extra mile to fix something. This quiz presents common customer service...
Questions: 8 | Attempts: 335 | Last updated: Mar 20, 2025
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Sample Question 1A customer calls and would like to add an item to their order that was just placed minutes ago. You look at the order the status is already in printed picking. What do you do?
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Sample Question 2If the customer is asking for some sort of discount, 10% an appropriate starting point.
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Sample Question 3If a Canadian order was placed today with Canadian Ground Shipping what is the guarantee date?
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