Human Resources Technician Problem Exercise January 28, 2015
; &nbs p; &nb sp; The problem exercise consist of multiple choice questions in three areas: Data Analysis and Computation, Reading Comprehension and Language Skills, and Interpersonal and Public Relations. Candidates must receive a rating of at least 70%, which may be an adjusted score.
- 1.For questions 18 through 20, the sentences in the following paragraphs may or may not be in the proper order. Choose from among the answers that list the sentences in the order that is most grammatically correct and mark the appropriate answer on your answer sheet. Example: (1) I have a son named John. (2) He will start tomorrow. (3) That means he is old enough to start school. (4) He is five years old.
- 1,2,3,4
- 2,4,3,1
- 1,4,3,2
- 4,3,2,1
- 2.II. Reading Comprehension and Language SkillsQuestions 11 through 13 are based solely on a paragraph preceding each question or group of questions. These questions are not designed to test your knowledge of a subject, but rather your ability to understand what you have read.
- 3.I. DATA ANALYSIS AND COMPUTATION INSTRUCTIONS: REFER TO INDEXES PROVIDED IN ANSWERING ITEMS 1 – 5. The codes are coded indexes of occupations, age groups, sex, veteran and dependency status, and education of a number of employees. Referring to these indexes, you are to determine the code for the information given in the problems that follow. Each code number constructed must be composed of six digits arranged in the following order:
- The first and second digits to the left represent the occupation of the employee.
- The third digit represents the age group into which the employee falls.
- The fourth digit represents the employee, sex, veteran status and whether or not he or she has any dependents.
- The fifth and sixth digits represent the educational status of the employee.
- 4.Items number 6 – 10 are based upon the pay chart shown. (REFER TO PAY CHART). Annual Cost of Living Adjustment (COLA) increases for the years 2013 and 2014 are as indicated.
- 5.Questions 21 - 30
- 6.There is no document available yet, please upload the document
- 7.The code number of a male 46 years of age, whose trade is that of a carpenter, and who is a veteran and has an eighth grade education and no dependents is:
- A.
05-3-5-05
- B.
05-7-5-05
- C.
1-7-05-5-05
- D.
1-46-05-5-3-0
- 8.What is the code number of a female, 50 years of age, who served in the army overseas as a nurse, and who has completed one year of college course work, and has a 15 year old son to support?
- A.
8-8-8-10
- B.
16-8-8-1
- C.
16-8-8-10
- D.
16-05-8-1
- 9.The code number of a 43 year old female who works as a laundry worker, has two dependents and completed the fourth grade in school is:
- A.
4-14-4-03
- B.
14-6-4-03
- C.
14-4-16-03
- D.
14-16-03-4
- 10.The code number of a male electrician, a veteran with no dependants, 44 years old, and who has completed one year of college work is:
- A.
5-08-6-10
- B.
5-08-44-1
- C.
08-6-5-10
- D.
08-6-7-10
- 11.The code number of a firefighter, a 32 year old female, who finished eleventh grade and has no dependents is:
- A.
1-09-3-08
- B.
09-3-2-08
- C.
09-3-5-08
- D.
09-32-11-1
- 12.What will be the monthly pay (to the nearest dollar) in 2014 for Director after the 2013 and 2014 COLA’s have been applied?
- A.
$4,910
- B.
$4,806
- C.
$4,791
- D.
$4,650
- 13.What will be the monthly pay (to the nearest dollar) in 2013 for Assistant Director after the 2013 and 2014 COLA’s have been applied?
- A.
$4,334
- B.
$4,134
- C.
$4,007
- D.
$4,279
- 14.What is the percent differential (to the nearest tenth) between monthly salaries for the following classes?Supervisor and Assistant Director in 2012
- A.
55.0%
- B.
51.8%
- C.
47.3%
- D.
42.7%
- 15.What will be the monthly pay (to the nearest dollar) in 2013 for Lead Worker after the 2013 and 2014 COLA’s have been applied?
- A.
$2,690
- B.
$2,455
- C.
$2,550
- D.
$2,361
- 16.What is the percent differential (to the nearest tenth) between monthly salaries for the following classes?Trainee and Workers in 2014
- A.
31.3%
- B.
34.7%
- C.
30.8%
- D.
30.4%
- 17.It is customary in public employment for new appointees to serve a probationary period before they receive permanent appointments. The object of this period is to test them in actual service, to instruct them in the essential duties of their position, and to provide a ready means for eliminating people who prove that they are not suited for such work. During this probationary period, dismissals may usually be made at the discretion of appointing officers.
- A.
Demonstrated proficiency is the basis of retention of employees
- B.
Trial appointments protect the appointee from unfair dismissal practices
- C.
Government employees need experience and instruction before permanent appointment
- D.
Tests for determining the ability of employees should be practiced
- 18.The assumption that the value of experience is directly proportional to its duration is a fallacy. Experience must be appraised in terms of increased capacity to render service. This paragraph indicates that:
- A.
Length of service has little relation to the value of the service rendered
- B.
Increased capacity to render service comes with added experience
- C.
Long service on the part of an employee may or may not result in increased value to the organization
- D.
Seniority should be given consideration in an evaluation of an employee’s worth
- 19.A sound organization is intimately related to the effectiveness with which the personnel can work. A poor organization is one in which the parts are not well laid out, there is duplication of work, lack of clear responsibility, poor coordination, loose supervision, and ineffective delegation, which leads directly to loss of human effort, confusion of purpose, conflicts of will, and at times near-paralysis of movements.
- A.
The maximum utilization of personnel is dependent upon a good organizational structure.
- B.
An arrangement of the working relationships of individual employees is sometimes more important than an impersonal process of organization.
- C.
Lack of clear responsibility and poor coordination may lessen the effectiveness of even a sound organizational structure.
- D.
Competent personnel may often make a poor organizational structure seem better than it actually is.
- 20.Which one of the following words is misspelled?
- A.
Arctic
- B.
Amateur
- C.
Auxiliary
- D.
Arrangment
- E.
Anxiety
- 21.Which one of the following words is misspelled?
- A.
Develope
- B.
Attribute
- C.
Bargain
- D.
Believe
- E.
Clever
- 22.Which one of the following words is misspelled?
- A.
Guarantees
- B.
Naturally
- C.
Necessary
- D.
Tentitive
- E.
Unknown
- 23.Which one of the following words is misspelled?
- A.
Privilege
- B.
Recipient
- C.
Similiar
- D.
Guilty
- E.
Freight
- 24.(1) A positive public image can help a department recruit and hold personnel, maintain high morale, and gain public cooperation.(2) One of the most important positions within a department for achieving these positive results is the uniformed park ranger.(3) The park ranger’s contacts with law-abiding citizens within the community may be the only contact those citizens have with the parks and recreation department.(4) It is necessary, therefore, for the park ranger to make a conscious effort to positively influence all those persons with whom he comes in contact with during routine daily activities.
- A.
1,2,3,4
- B.
1,4,3,2
- C.
2,3,4,1
- D.
4,1,2,3
- 25.(1) There is also good reason for careful attention to internal communication.(2) Effective communication with those inside the organization makes for fewer misunderstandings and fewer disgruntled employees.(3) Thereby, harmony within the department translates into good public relations with outsiders.(4) In the area of communication, primary attention is usually centered upon relations with outsiders, park visitors, suppliers and others.
- A.
2,3,1,4
- B.
4,1,2,3
- C.
3,2,1,4
- D.
1,2,3,4
Back to top