Root Cause Analysis Quiz

8 Questions | Total Attempts: 2193

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Root Cause Analysis Quiz

Read the link below and take the quiz to win some great prizes! Quiz will close on Friday, October 14that 8PM EST. Winners will be announced the following Monday PLEASE USE YOUR LMPEOPLE # OR NT ID AS YOUR USER NAME https://www. Mindtools. Com/pages/article/newTMC_80. Htm Multiple entries will be disqualified.


Questions and Answers
  • 1. 
    Which is not one of the three basic types of causes for quality issues
    • A. 

      Physical Causes

    • B. 

      Human Causes

    • C. 

      Natural Causes

    • D. 

      Organizational Causes

  • 2. 
    Impact Analysis helps explore possible positive and negative consequences of a change on different parts of a system or organization
    • A. 

      True

    • B. 

      False

  • 3. 
    What does the Drill Down tool do?
    • A. 

      Break down a problem into small, detailed parts to better understand the big picture.

    • B. 

      Create a chart of all of the possible causal factors, to see where the trouble may have begun.

    • C. 

      Uses the facts and asks "So what?" to determine all the possible consequences of a fact.

    • D. 

      Ask "Why?" until you get to the root of the problem.

  • 4. 
    What is root cause analysis?
    • A. 

      A system to qualify LM suppliers in P2P

    • B. 

      A Six Sigma method of eliminating waste from a process

    • C. 

      A tool used by arborists to get the best growth rate from trees

    • D. 

      A technique used to determine why a problem occured in the first place

  • 5. 
    To maximize the effectiveness of a Root Cause Analysis you should only involve experts in the field.
    • A. 

      True

    • B. 

      False

  • 6. 
    Root Cause Analysis only looks at one of the three basic types of causes.
    • A. 

      True

    • B. 

      False

  • 7. 
    What does CATWOE stand for?
    • A. 

      Clear, Accountable, Territory, Waste, Organization, Engaged

    • B. 

      Consumers, Actions, Tactical, Wide Spread, Opportunity, Excellence

    • C. 

      Customers, Actors, Transformation, World, Owner, Environmental

    • D. 

      Careful, Affordable, Total, Wholesome, Overall, Economical

  • 8. 
    Which of the following are the steps in a root cause analysis? (check all that apply)
    • A. 

      Define the problem

    • B. 

      Create analysis teams

    • C. 

      Collect data

    • D. 

      Hold a SIA

    • E. 

      Identify possible causal factors

    • F. 

      Identify the root cause

    • G. 

      Perform a cost/benefit analysis

    • H. 

      Recommend and implement solutions

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