Root Cause Analysis Quiz

Physical Causes

Human Causes

Natural Causes

Organizational Causes

True

False

Break down a problem into small, detailed parts to better understand the big picture.

Create a chart of all of the possible causal factors, to see where the trouble may have begun.

Uses the facts and asks "So what?" to determine all the possible consequences of a fact.

Ask "Why?" until you get to the root of the problem.

A system to qualify LM suppliers in P2P

A Six Sigma method of eliminating waste from a process

A tool used by arborists to get the best growth rate from trees

A technique used to determine why a problem occured in the first place

True

False

True

False

Clear, Accountable, Territory, Waste, Organization, Engaged

Consumers, Actions, Tactical, Wide Spread, Opportunity, Excellence

Customers, Actors, Transformation, World, Owner, Environmental

Careful, Affordable, Total, Wholesome, Overall, Economical

Define the problem

Create analysis teams

Collect data

Hold a SIA

Identify possible causal factors

Identify the root cause

Perform a cost/benefit analysis

Recommend and implement solutions