Break down a problem into small, detailed parts to better understand the big picture.
Create a chart of all of the possible causal factors, to see where the trouble may have begun.
Uses the facts and asks "So what?" to determine all the possible consequences of a fact.
Ask "Why?" until you get to the root of the problem.
A system to qualify LM suppliers in P2P
A Six Sigma method of eliminating waste from a process
A tool used by arborists to get the best growth rate from trees
A technique used to determine why a problem occured in the first place
Clear, Accountable, Territory, Waste, Organization, Engaged
Consumers, Actions, Tactical, Wide Spread, Opportunity, Excellence
Customers, Actors, Transformation, World, Owner, Environmental
Careful, Affordable, Total, Wholesome, Overall, Economical
Define the problem
Create analysis teams
Hold a SIA
Identify possible causal factors
Identify the root cause
Perform a cost/benefit analysis
Recommend and implement solutions