Root Cause Analysis Quiz
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Problem-solving should be systematic & efficient. Take this " Root Cause Analysis Quiz to see how good are you at it. Root cause analysis focuses on various techniques that deal with problem identification and problem-solving. This quiz is designed to help students learn more about the concepts of root cause analysis. With this quiz, we hope to equip the students with excellent critical thinking and problem-solving skills. Pick the correct option from the various options to get the highest score. Good Luck!
- 1.Which is not one of the three basic types of causes for quality issues
- A.
Physical Causes
- B.
Human Causes
- C.
Natural Causes
- D.
Organizational Causes
- 2.Who developed the 5whys theory?
- A.
Kiichiro Toyoda
- B.
Toyota Motor Corporation
- C.
Ford Motors
- D.
None Of The Above
- 3.Which of the following is NOT a tool for Root Cause Analysis Identification?
- A.
Fishbone Chart
- B.
Five Whys
- C.
Matrix Diagram
- D.
Reframing Diagram
- 4.What is the other name of fishbone diagram?
- A.
Ishikawa Diagram
- B.
Change Diagram
- C.
Vilfredo Diagram
- D.
None Of The Above
- 5.How many types of root causes are there?
- A.
5 Types
- B.
8 Types
- C.
10 Types
- D.
3 Types
- 6.When was Failure mode and effects analysis invented?
- A.
In 1930's
- B.
In 1940's
- C.
In 1950's
- D.
In 1960's
- 7.Which of the following is essential for the successful implementation of RCA in an organization?
- A.
It should be performed in a systematic manner.
- B.
Presence of multiple root causes.
- C.
Team effort and no blame culture in effect in the organization.
- D.
All of the above.
- 8.In the Failure mode and effects analysis method (FMEA), how Risk Priority Number (RPN) is calculated ?
- A.
By multiplication of Severity, Occurrence and Detection
- B.
By division of Severity, Potential and Impact
- C.
By addition of Risk, Priority and the Assigned Number
- D.
None of the above.
- 9.Impact Analysis helps explore possible positive and negative consequences of a change on different parts of a system or organization
- A.
True
- B.
False
- 10.What does the Drill Down tool do?
- A.
Break down a problem into small, detailed parts to better understand the big picture.
- B.
Create a chart of all of the possible causal factors, to see where the trouble may have begun.
- C.
Uses the facts and asks "So what?" to determine all the possible consequences of a fact.
- D.
Ask "Why?" until you get to the root of the problem.
- 11.What is root cause analysis?
- A.
A system to qualify LM suppliers in P2P
- B.
A Six Sigma method of eliminating waste from a process
- C.
A tool used by arborists to get the best growth rate from trees
- D.
A technique used to determine why a problem occured in the first place
- 12.To maximize the effectiveness of a Root Cause Analysis you should only involve experts in the field.
- A.
True
- B.
False
- 13.Root Cause Analysis only looks at one of the three basic types of causes.
- A.
True
- B.
False
- 14.What does CATWOE stand for?
- A.
Clear, Accountable, Territory, Waste, Organization, Engaged
- B.
Consumers, Actions, Tactical, Wide Spread, Opportunity, Excellence
- C.
Customers, Actors, Transformation, World, Owner, Environmental
- D.
Careful, Affordable, Total, Wholesome, Overall, Economical
- 15.Which of the following are the steps in a root cause analysis? (check all that apply)
- A.
Define the problem
- B.
Create analysis teams
- C.
Collect data
- D.
Hold a SIA
- E.
Identify possible causal factors
- F.
Identify the root cause
- G.
Perform a cost/benefit analysis
- H.
Recommend and implement solutions
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