CRM Quizzes, Questions & Answers
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This quiz assesses knowledge in Customer Relationship Management (CRM) and Supply Chain Management (SCM), focusing on their importance, technologies, and integration within businesses. It is designed to enhance understanding of...
Questions: 15 | Attempts: 1434 | Last updated: Mar 21, 2023
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Sample QuestionWhy is CRM (Customer Relationship Management) one of the most valuable assets an organization can acquire?
Are you aware of Microsoft Dynamics CRM? To test your knowledge, take this Microsoft Dynamics CRM quiz questions Test. If we talk about Microsoft Dynamics 365, it is a customer relationship management software package developed...
Questions: 10 | Attempts: 1036 | Last updated: Aug 30, 2023
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Sample QuestionAll these features are unique to dialogs except
There is a business saying that, "The customer is always right." In essence, it means that the customer deserves utmost care and when in problems and need help, there should be a good customer relationship officer....
Questions: 15 | Attempts: 200 | Last updated: Oct 28, 2024
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Sample QuestionJIT philosophy does NOT include which of concept:
Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Understand the...
Questions: 25 | Attempts: 70 | Last updated: Jun 12, 2023
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Sample QuestionStandard Sales Cycle Dashboard shows which of the following ? (2 correct answers)
Do you know about analytical CRM enough to pass this Analytical CRM trivia quiz? Analytical CRM, also known as "Customer Relationship Management," denotes the systematic electronic analysis of collated customer data....
Questions: 17 | Attempts: 1840 | Last updated: Sep 2, 2023
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Sample Question___ is a CRM system that is hosted by an external vendor in the vendor's data center
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Nimble also known as Nimble storage is a flash storage or predictive flash storage technology created by a company by the same name. The company produces hardware and software products for the purpose of data storage. So, what do...
Questions: 10 | Attempts: 160 | Last updated: Mar 21, 2023
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Sample QuestionWhen was Nimble founded?
Pipedrive CRM Quiz: Trivia! tests your knowledge on web applications, CRM basics, and facts about Pipedrive's history and operations. It assesses understanding of IT and CRM systems, enhancing skills relevant to managing customer...
Questions: 10 | Attempts: 151 | Last updated: Apr 22, 2023
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Sample QuestionWhat's a web application?
PipelineDeals is a widely-known CRM software that affords users the opportunity of executing highly complex CRM processes.
Courtesy of PipelineDeals solutions, businesses have been able to establish long-term customer...
Questions: 10 | Attempts: 122 | Last updated: Mar 21, 2023
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Sample QuestionWhich of these tools has a similar function as PipelineDeals?
Similar to most products and services by inbound marketing and sales platform HubSpot, HubSpot CRM is a completely free service for marketers, brands, and organisations to track their outreach efforts by organizing, tracking, and...
Questions: 10 | Attempts: 229 | Last updated: Mar 21, 2023
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Sample QuestionWhen was HubSpot founded?
CRM also known as Customer Relationship Management is described as an approach to management, where a company is led to effectively interact with its current and potential customers. It counts a number of software...
Questions: 10 | Attempts: 752 | Last updated: Mar 22, 2023
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Sample QuestionWhat does CRM uses in order to help a company improve business relationships with customers?
It is normal for businesses to have customer claims. These may be positive or negative claims. How well do you manage customer claims in your organization? How good are you as a claims customer agent? Find out below!
Questions: 7 | Attempts: 326 | Last updated: Mar 22, 2023
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Sample QuestionRajesh wants to exchange his Jeans to 34 from 36 & the product is out of stock?
This assessment is designed around our CRM (Microsoft Dynamics) and our business processes using Interaction Sync.
Questions: 24 | Attempts: 104 | Last updated: Feb 27, 2024
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Sample QuestionWhen should you enter information into Interaction Sync? (check all that apply)
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