CRM Quizzes & Trivia

How Much Do You Know About CRM? Quiz

When you are in the business of buying and selling one thing you need to ensure is that your clients are contempt and have no plans to switch up to your competitor. Customer service relations help a firm manage its interactions...

Questions: 20 | Attempts: 11111 | Last updated: Jan 29, 2019

Sample Question
How many leads can each sales person have assigned to them at a time?

100

150

200

300

What Do You Know About CRM Software?

CRM also known as Customer Relationship Management is described as an approach to management, where a company is led to effectively interact with its current and potential customers. It counts a number of software...

Questions: 10 | Attempts: 108 | Last updated: May 19, 2018

Sample Question
What does CRM uses in order to help a company improve business relationships with customers?

It uses real-time market data

It uses market projections

It uses data analysis

It uses customer's reviews

What Do You Know About Nimble CRM?

Nimble also known as Nimble storage is a flash storage or predictive flash storage technology created by a company by the same name. The company produces hardware and software products for the purpose of data storage. So, what do...

Questions: 10 | Attempts: 100 | Last updated: Oct 10, 2018

Sample Question
When was Nimble founded?

In 2006

In 2007

In 2008

In 2009

Short Quiz About Pipedrive CRM

The Pipedrive software is a cloud-based sales company. You've probably heard about the Pipedrive application (web based and for mobiles) used by sales person nowadays. Well, they are all created by Pipedrive. So, how updated...

Questions: 10 | Attempts: 100 | Last updated: Oct 10, 2018

Sample Question
What's a web application?

It's a server computer program which the client runs in a web browser.

It's a client server computer program which the client runs in a web browser.

It's a selling server computer program which the client runs in a web browser.

It's a client server computer program which the seller runs in a web browser.

What Do You Know About Pipelinedeals?

PipelineDeals is a widely-known CRM software that affords users the opportunity of executing highly complex CRM processes. Courtesy of PipelineDeals solutions, businesses have been able to establish long-term customer...

Questions: 10 | Attempts: 100 | Last updated: Jul 22, 2018

Sample Question
Which of these tools has a similar function as PipelineDeals?

Microsoft Word

Microsoft PowerPoint

Microsoft Edge

Microsoft Excel

Topics

Less Annoying CRM Quizzes

Microsoft Dynamics CRM Quizzes

CRM Questions & Answers

Who introduced the first open-source CRM system?

CRM is an approach to manage all your company’s relationships and interactions with current and potential customers.

What does CRM uses in order to help a company improve business relationships with customers?

CRM stands for "Customer Relationship Management". CRM software is the use of technology, tactics, strategy, practice that different company uses to manage their customer interaction, data, relationship. Best CRM Software should meet t

What's the purpose of using CRM?

The purpose of CRM is to retain customers.

Why are the CRM fields "Prialto Notes" and "NC-PA" so important to success with your number?

1. Improves member / PA communication2. Reduces the risk of you missing a meeting3. Helps you effectively manage your inbox4. Backup PAs can quickly understand the scheduling status of every contactWhen scheduling for your members, the goal should be

Most Popular

What Do You Know About Hubspot CRM?

Similar to most products and services by inbound marketing and sales platform HubSpot, HubSpot CRM is a completely free service for marketers, brands, and organisations to track their outreach efforts by organizing, tracking, and...

Questions: 10 | Attempts: 100 | Last updated: May 29, 2018

Sample Question
When was HubSpot founded?

2006

2008

2010

2012

Customer Claims Management Questions And Answers

It is normal for businesses to have customer claims. These may be positive or negative claims. How well do you manage customer claims in your organization? How good are you as a claims customer agent? Find out below!

Questions: 7 | Attempts: 90 | Last updated: Feb 2, 2018

Sample Question
Rajesh wants to exchange his Jeans to 34 from 36 & the product is out of stock?

Suggest Rajesh to keep the product as we don't have the size avaliable

Suggest Rajesh to wait till the product is back in stock

Rajesh can go for return and also Notify me option as he can place a fresh order when the product is back in stock

None of the given options

Customer Relationship Management Trivia Questions

There is a business saying that, "The customer is always right." In essence, it means that the customer deserves utmost care and when in problems and need help, there should be a good customer relationship officer....

Questions: 15 | Attempts: 83 | Last updated: Feb 7, 2018

Sample Question
JIT philosophy does NOT include which of concept:

Eliminate Waste

Cut excess capacity or inventory

Bullwhip effect

Remove non-value added activities

None of the above

CRM Quiz

Questions: 17 | Attempts: 80 | Last updated: Dec 7, 2017

Sample Question
What is the correct way to mark a CRM ticket before moving to another department?

Attn: NOC – Site Slowness 3/31/13 5:31pm

Attn: Billing – Downgrade Request 2/25/13 2:29am PLM

Yo Dawg, heard y’all do design tickets! 12/02/12 13:59 JB

All of the Above would be acceptable

CRM For Pgrm Students Of Asbm

These questions set tracks time and your IP, make sure you don't repeat this test and don't take more than 30 min to complete. Once completed submit and ask your other friends to take this tests. The timing of the test is valid...

Questions: 5 | Attempts: 75 | Last updated: Jul 30, 2011

Sample Question
The acronym CRM stands for:

Consumer Relationship Marketing

Customer Relationship Management

Customer Relations and Marketing

Continuous Relationship Management

None of the above

Customer Relationship Management (CRM) Quiz

This is your description.

Questions: 10 | Attempts: 73 | Last updated: Jun 1, 2017

Sample Question
Excluding store credits, it is NOT possible to submit another credit on a single order within the Volusion admin area if there is an existing credit in the logs for that order.

True

False

CRM & Reporting Quiz

View our CRM and Reports videos, and then test your knowledge.

Questions: 8 | Attempts: 59 | Last updated: Dec 5, 2013

Sample Question
Where can you customize the contents of drop-down lists on the "Company Details" page?

At the top of the drop-down, there's a blank space. Type the new item into it.

You can't customize drop-down lists in Function Point.

In the "List Maintenance" section of the "Admin" area.

Customer Relationship Management

Everyone is talking about how effective supply chain management can improve business results, but how well do you understand the concepts involved? Â Take this brief quiz and find out. Â Can you beat your colleagues and crown...

Questions: 5 | Attempts: 34 | Last updated: Apr 1, 2016

Sample Question
A goal of inventory management is

Balance sheet results

Customer service

Low level of expenses

Product-maket synergies

Target market goals

How Much You Know About Analytical CRM? Trivia Quiz

Questions: 18 | Attempts: 22 | Last updated: Apr 15, 2020

Sample Question
___ is a CRM system that is hosted by an external vendor in the vendor's data center

Mobile CRM

Analytical CRM

Operational CRM

On-demand CRM

Customer-facing CRM

CRM Training Test

This quiz is intended to test knowledge on CRM

Questions: 6 | Attempts: 22 | Last updated: Jan 3, 2013

Sample Question
What is SugarCRM?

An application that helps managing customer relationship

Cane sugar

New Community Services offer

New IPC dealerboard

CRM Node Updation

IVT Questions

Questions: 7 | Attempts: 14 | Last updated: Sep 26, 2016

Sample Question
What is the Node to change the CRM Node details?

Peopletools ---------> Portal ---------> Node Definations

Peopletools--------> Process Scheduler ---------> Report Nodes

None of the above

What Do You Know About Pipeline Management? Trivia Quiz

Questions: 6 | Attempts: 10 | Last updated: Dec 11, 2019

Sample Question
What is the definition of a pipeline?

A finance report that displays the number of credits issued to an account.

A list of accounts or new potential businesses to target for revenue opportunities.

Accounts that are not on contract with your media site.

Businesses that no longer advertiser with us.

Informative Quiz On Customer Relationship Management

Questions: 15 | Attempts: 10 | Last updated: Oct 12, 2018

Sample Question
Why is CRM (Customer Relationship Management) one of the most valuable assets an organization can acquire?

Since organizations have not been successful in implementing Supply Chain Management systems, they have turned their resources towards CRM

CRM has proven to increase customer loyalty and retention and an organization's profitability

It is easy for an organization to steal their competitors loyal and devoted customers, therefore organizations need a viable process for targeting competitor's customers

Without CRM it is impossible to effectively manage or cross-sell products to customers

What Do I Know About CRM?

Questions: 5 | Attempts: 10 | Last updated: Dec 7, 2017

Sample Question
MHelpdesk is internal company IT support.

True

False

CRM Quiz: Training Trivia Questions! Certification Test

This is a CRM Quiz with Training Trivia Questions to help you in your upcoming Certification Test. Customer relations is one of the ways that businesses ensure they get repeat customers and also get feedback about their products....

Questions: 26 | Attempts: 6 | Last updated: Nov 8, 2019

Sample Question
We can query using (CRM) –

Account no.

Del no

Alternate Contact no.

All of the above