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CRM Quizzes, Questions & Answers

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There is a business saying that, "The customer is always right." In essence, it means that the customer deserves utmost care and when in problems and need help, there should be a good customer relationship officer....

Questions: 15  |  Attempts: 203   |  Last updated: Oct 28, 2024
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    JIT philosophy does NOT include which of concept:
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Are you aware of Microsoft Dynamics CRM? To test your knowledge, take this Microsoft Dynamics CRM quiz questions Test. If we talk about Microsoft Dynamics 365, it is a customer relationship management software package developed...

Questions: 10  |  Attempts: 1058   |  Last updated: Aug 30, 2023
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    All these features are unique to dialogs except
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Hope you have enjoyed our Siebel Open UI training series. Now it's time to do some fun activities, play quiz and check your Siebel Open UI skill so far. We have divided our whole test into three levels, Beginner (Level 1),...

Questions: 10  |  Attempts: 1595   |  Last updated: Mar 21, 2023
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    What all below statements are TRUE about Siebel Open UI ?
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CRM also known as Customer Relationship Management is described as an approach to management, where a company is led to effectively interact with its current and potential customers. It counts a number of software...

Questions: 10  |  Attempts: 754   |  Last updated: Mar 21, 2023
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    What does CRM uses in order to help a company improve business relationships with customers?
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Do you know about analytical CRM enough to pass this Analytical CRM trivia quiz? Analytical CRM, also known as "Customer Relationship Management," denotes the systematic electronic analysis of collated customer data....

Questions: 17  |  Attempts: 1842   |  Last updated: Sep 2, 2023
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    ___ is a CRM system that is hosted by an external vendor in the vendor's data center
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