Advertisement
Advertisement
Advertisement

CRM Quizzes & Trivia

Top Trending Quizzes



Questions: 18  |  Attempts: 1571   |  Last updated: Mar 22, 2022
  • Sample Question
    ___ is a CRM system that is hosted by an external vendor in the vendor's data center
    Radio Button
    Radio Button
    Radio Button
    Radio Button
    Radio Button



Questions: 15  |  Attempts: 680   |  Last updated: Mar 21, 2022
  • Sample Question
    Why is CRM (Customer Relationship Management) one of the most valuable assets an organization can acquire?
    Radio Button
    Radio Button
    Radio Button
    Radio Button

The relationship that companies have with their clients is all round and never ends with a sale. A good customer relation manager needs to ensure that issues that clients pout forward about the company’s products or...

Questions: 10  |  Attempts: 203   |  Last updated: Mar 22, 2022
  • Sample Question
    Does the customer need a copy of the Total sketcher for Tablet PC? We should enter the order ourselves rather than transferring the customer to Sales. 
    Radio Button
    Radio Button

CRM also known as Customer Relationship Management is described as an approach to management, where a company is led to effectively interact with its current and potential customers. It counts a number of software...

Questions: 10  |  Attempts: 677   |  Last updated: Mar 21, 2022
  • Sample Question
    What does CRM uses in order to help a company improve business relationships with customers?
    Radio Button
    Radio Button
    Radio Button
    Radio Button

It is normal for businesses to have customer claims. These may be positive or negative claims. How well do you manage customer claims in your organization? How good are you as a claims customer agent? Find out below!

Questions: 7  |  Attempts: 303   |  Last updated: Mar 22, 2022
  • Sample Question
    Rajesh wants to exchange his Jeans to 34 from 36 & the product is out of stock?
    Radio Button
    Radio Button
    Radio Button
    Radio Button
Recent Quizzes
Advertisement
Advertisement