Do you know about analytical CRM enough to pass this Analytical CRM trivia quiz? Analytical CRM, also known as "Customer Relationship Management," denotes the systematic electronic analysis of collated customer data. Customer data can be defined as contact data, customer properties as well as information derived from both online as well as offline behavior. These questions that are based on some trivia facts will give you more knowledge. Best of luck!
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Loyalty
Purchases
Profitability
Size
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Bundling
Cross-selling
Personalization
Upselling
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Downstream
Internal
Instream
Upstream
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Improve their supply chain efficiencies.
Reduce their inventory.
Get rid of one of their customer service representatives.
Reduce their paperwork so they could focus on customer relationship-building.
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Customer service support.
OLAP
OLTP
Automatic e-mail responses.
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Receive data from
Send data to
Receive data from and send data to
Are superior to
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Campaign management.
Business intelligence.
FAQ
Loyalty programs.
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ERP system.
Mobile CRM solution.
Mobile SCM system.
Artificial intelligence system.
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Wikipedia
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Supply chain visibility
Horizontal integration
Vertical integration
Supply chain intelligence
Supply chain integration
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Directed
Taste
Persuasion
Micro-
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On-demand CRM system.
On-premise CRM system.
Open-source CRM system.
Mobile CRM system.
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Collaborative CRM systems
Customer relationship management
Data consolidation
Operational CRM system
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Directing
Facing
Interacting
Touching
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Mobile CRM
Analytical CRM
Operational CRM
On-demand CRM
Customer-facing CRM
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Make sales activities and customer accounts more visible to their suppliers.
Standardize and automate procurement and CRM processes.
Track reported problems, inconsistent processes, and resolution time.
All of the above
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