What Do You Know About Less Annoying CRM?

Approved & Edited by ProProfs Editorial Team
The editorial team at ProProfs Quizzes consists of a select group of subject experts, trivia writers, and quiz masters who have authored over 10,000 quizzes taken by more than 100 million users. This team includes our in-house seasoned quiz moderators and subject matter experts. Our editorial experts, spread across the world, are rigorously trained using our comprehensive guidelines to ensure that you receive the highest quality quizzes.
Learn about Our Editorial Process
| By AdeKoju
A
AdeKoju
Community Contributor
Quizzes Created: 129 | Total Attempts: 39,158
Questions: 10 | Attempts: 126

SettingsSettingsSettings
What Do You Know About Less Annoying CRM? - Quiz

As a customer relationship management service, Less Annoying CRM launched in the late 2000s with the aim of helping small businesses grow and succeed exponentially.
This software as a service is web-based, which means it can be accessed on a computer, tablet, smartphone or any device with access to the Internet—from anywhere all over the world.


Questions and Answers
  • 1. 

    Which aspect of customer relationship management is concerned with collecting and managing customer data?

    • A.

      Open

    • B.

      Traditional

    • C.

      Operational

    • D.

      Strategic

    Correct Answer
    B. Traditional
    Explanation
    The aspect of customer relationship management that is concerned with collecting and managing customer data is traditional. Traditional CRM focuses on maintaining a centralized database of customer information, such as contact details, purchase history, and preferences. This data is collected through various channels, including customer interactions, surveys, and website analytics. By effectively managing this data, companies can gain insights into customer behavior, personalize their marketing efforts, and improve overall customer satisfaction.

    Rate this question:

  • 2. 

    What is a cross-channel business model and content strategy that companies use to enhance their user experience?

    • A.

      Omnichannel

    • B.

      Multichannel

    • C.

      Alchannel

    • D.

      Tichannel

    Correct Answer
    A. Omnichannel
    Explanation
    Omnichannel is a cross-channel business model and content strategy that companies use to enhance their user experience. It involves providing a seamless and integrated experience across all channels, including online and offline platforms, to ensure that customers can interact with the brand consistently and effortlessly. This approach allows customers to switch between channels without any disruption, ultimately improving their overall experience and satisfaction.

    Rate this question:

  • 3. 

    What do we call the management of the flow of goods and services?

    • A.

      Logistics

    • B.

      Consumer statistics

    • C.

      Consumer database

    • D.

      Supply chain management

    Correct Answer
    D. Supply chain management
    Explanation
    Supply chain management refers to the coordination and control of the flow of goods, services, and information from the point of origin to the point of consumption. It involves various activities such as procurement, production, transportation, warehousing, and distribution. This ensures that the right products are delivered to the right place at the right time, while minimizing costs and maximizing customer satisfaction. Therefore, supply chain management is the appropriate term for the management of the flow of goods and services.

    Rate this question:

  • 4. 

    When was Less Annoying CRM founded?

    • A.

      2003

    • B.

      2006

    • C.

      2009

    • D.

      2012

    Correct Answer
    C. 2009
    Explanation
    Less Annoying CRM was founded in 2009.

    Rate this question:

  • 5. 

    Which software is considered a top competitor of Less Annoying CRM?

    • A.

      Zoho

    • B.

      Salesboom

    • C.

      Trello

    • D.

      G Suite

    Correct Answer
    B. Salesboom
    Explanation
    Salesboom is considered a top competitor of Less Annoying CRM because both software solutions offer similar features and functionalities for customer relationship management. Salesboom is known for its comprehensive CRM platform that includes sales automation, marketing automation, and customer service tools. It is a direct competitor to Less Annoying CRM in terms of providing businesses with effective ways to manage customer interactions and improve sales processes.

    Rate this question:

  • 6. 

    Which of these is an econometric technique involving statistical analysis  to plot the impact of various marketing tactics on sales and predict the effect of future sets?

    • A.

      Marketing Mix Modelling

    • B.

      Data Analysis

    • C.

      Marketing Database

    • D.

      Big Data

    Correct Answer
    A. Marketing Mix Modelling
    Explanation
    Marketing Mix Modelling is an econometric technique that involves statistical analysis to plot the impact of various marketing tactics on sales. It helps in predicting the effect of future sets by analyzing historical data and identifying the relationship between marketing inputs and sales outputs. This technique allows marketers to optimize their marketing strategies by understanding the effectiveness of different marketing tactics and their contribution to sales.

    Rate this question:

  • 7. 

    Which is a type of marketing database?

    • A.

      Strategic data collection

    • B.

      Consumer database

    • C.

      Marketing model

    • D.

      Mix model

    Correct Answer
    B. Consumer database
    Explanation
    A consumer database is a type of marketing database that contains information about individual consumers, such as their demographics, purchasing behavior, and preferences. This database allows marketers to target their marketing efforts more effectively by understanding their target audience and tailoring their messages accordingly. By analyzing the data in a consumer database, marketers can gain insights into consumer behavior, segment their audience, and personalize their marketing campaigns. This type of database is a valuable tool for companies looking to optimize their marketing strategies and improve their return on investment.

    Rate this question:

  • 8. 

    Which is the study of decisions in transactions where one party has more or better information than the other?

    • A.

      Data analysis

    • B.

      Statistical information

    • C.

      Statistical analysis

    • D.

      Information asymmetry

    Correct Answer
    D. Information asymmetry
    Explanation
    Information asymmetry refers to a situation where one party involved in a transaction possesses more or superior information compared to the other party. This concept is commonly studied in economics and finance to understand how this imbalance of information affects decision-making and outcomes in transactions. Therefore, information asymmetry is the correct answer to the question as it accurately describes the study of decisions in transactions where one party has more or better information than the other.

    Rate this question:

  • 9. 

    When was the first open-source CRM system developed?

    • A.

      2004

    • B.

      2005

    • C.

      2006

    • D.

      2007

    Correct Answer
    A. 2004
    Explanation
    The first open-source CRM system was developed in 2004.

    Rate this question:

  • 10. 

    Which is a component of Operational CRM?

    • A.

      Advertising

    • B.

      Service automation

    • C.

      Strategy

    • D.

      Consumer-base

    Correct Answer
    B. Service automation
    Explanation
    Service automation is a component of Operational CRM. Operational CRM focuses on automating and streamlining various customer-facing processes such as sales, marketing, and customer service. Service automation specifically refers to the use of technology to automate and improve customer service processes, such as managing customer inquiries, resolving issues, and providing support. By automating these processes, organizations can enhance efficiency, improve customer satisfaction, and ultimately drive business growth.

    Rate this question:

Quiz Review Timeline +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 18, 2018
    Quiz Created by
    AdeKoju
Back to Top Back to top
Advertisement
×

Wait!
Here's an interesting quiz for you.

We have other quizzes matching your interest.