SAP CRM Software 7.0 Quiz! Trivia

17 Questions | Total Attempts: 1402

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SAP CRM Software 7.0 Quiz! Trivia

SAP CRM software, 7. 0 quiz trivia! SAP CRM is one of the key components of SAP Business Suite to manage customer relationship related activities. It is also used to support all customer-focused business area and is ideal for those in marketing to understand how to use it effectively. This quiz will help see how well you understand this system, and if you can use it effectively. Check out the questions and add on to what you already know. ​​​​​​​


Questions and Answers
  • 1. 
    Which is the latest SAP CRM version?
    • A. 

      CRM 9.0

    • B. 

      CRM 7.0(EHP2)

    • C. 

      CRM 7.0(EHP1)

    • D. 

      CRM 2012

  • 2. 
    What are the key areas in SAP CRM?
    • A. 

      Sales

    • B. 

      Service

    • C. 

      ERMS

    • D. 

      Finance

  • 3. 
    The SAP CRM 7.0 Web client offers integration with which of the following?
    • A. 

      Web 2.0 User Interface

    • B. 

      SUP 2.0 User Interface

    • C. 

      Web 2.0 Sybase Mobile Marketing

    • D. 

      Social media integration

  • 4. 
    SAP CRM 7.0 Webchannel offers :
    • A. 

      E-selling

    • B. 

      E-commerce

    • C. 

      E-marketing

    • D. 

      Internet sales

  • 5. 
    SUP 2.0 is Sybase______ platform.
    • A. 

      Unwire

    • B. 

      Unify

    • C. 

      Unified

    • D. 

      Unwired

  • 6. 
    SAP CRM mobile architecture components are :
    • A. 

      Mobile device, R/3, Sybase platform, Netweaver 7.0 gateway, SAP CRM server

    • B. 

      Mobile device, communication network, Sybase platform, Netweaver 7.0 gateway, SAP CRM server

    • C. 

      Mobile device, communication network, relay server, Sybase platform, Netweaver 7.0 gateway, SAP CRM server

    • D. 

      Mobile device, relay server, Sybase platform, Netweaver 7.0 gateway, SAP ECC server

  • 7. 
    Apple store offers SAP CRM mobile Apps for :
    • A. 

      SAP Sales ByDemand

    • B. 

      SAP CRM Sales

    • C. 

      Business OnDesign

    • D. 

      Sybase Mobile Sales

  • 8. 
    Which of these are SAP On-Demand solutions?
    • A. 

      Sybase Unwired Platform

    • B. 

      Sales on Demand

    • C. 

      Sale On Demand

    • D. 

      None of the answers

  • 9. 
    What are the focus areas of SAP CRM Business By Design?
    • A. 

      Customer contact management

    • B. 

      Internet sales

    • C. 

      Marketing to opportunity

    • D. 

      Partner channel management

  • 10. 
    What is SAPs next-generation platform?
    • A. 

      Business Objects 2.0

    • B. 

      Sybase Unwired Platform

    • C. 

      Business one

    • D. 

      Sales on solutions

  • 11. 
    Latest Social Media Integration offerings for SAP CRM?
    • A. 

      SAP Social Media Cockpit (Twitter)

    • B. 

      SAP service marketplace (Google+)

    • C. 

      SAP campaign management (My Space)

    • D. 

      SAP Marketing Connect (Facebook)

  • 12. 
    SAP StreamWork is an environment that supports user collaboration (including___)?
    • A. 

      Macro-Blogging

    • B. 

      Micro-Blogging

    • C. 

      Multichannel-Blogging

    • D. 

      Multifunctional-Blogging

  • 13. 
    SAP HANA stands for :
    • A. 

      High Processing Analytic Appliance

    • B. 

      High Processing Networking Appliance

    • C. 

      High Performance Analytic Appliance

    • D. 

      High Performance Network Adapter

  • 14. 
    SAP HANA runs on ______.
    • A. 

      Database Server

    • B. 

      Flash Memory

    • C. 

      Hard Disk

    • D. 

      SAP Server

  • 15. 
    How do SAP CRM benefits from SAP HANA and Business Objects explorer?
    • A. 

      Analyze pipeline data in real time

    • B. 

      Monitor pipeline data

    • C. 

      Analyse data and view reports in real time

    • D. 

      Analyse and react to pipeline changes in real time

  • 16. 
    SAP CRM RDS stands for :
    • A. 

      Rapid deployment system

    • B. 

      Rapid development solution

    • C. 

      Rapid deployment solution

    • D. 

      Rapid data solution