CRM Quizzes, Questions & Answers
Recent CRM Quizzes
This quiz assesses knowledge on SugarCRM Mobile functionalities, focusing on settings, list views, contact management, and module customizations. It tests practical skills in navigating and configuring the mobile CRM environment,...
Questions: 5 | Attempts: 58 | Last updated: May 5, 2023
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Sample QuestionWhere do I go to update my language?
Are you looking for some advanced CRM training questions to test out your skills? For you to consider yourself as someone who has a deep understanding on customer relations management, you need to understand how to deal with...
Questions: 11 | Attempts: 107 | Last updated: Mar 1, 2024
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Sample QuestionWhat types of notes are available on a customer's CRM record?
Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Understand the...
Questions: 25 | Attempts: 70 | Last updated: Jun 12, 2023
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Sample QuestionStandard Sales Cycle Dashboard shows which of the following ? (2 correct answers)
The relationship that companies have with their clients is all round and never ends with a sale. A good customer relation manager needs to ensure that issues that clients pout forward about the company’s products or...
Questions: 10 | Attempts: 234 | Last updated: Oct 21, 2024
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Sample QuestionDoes the customer need a copy of the Total sketcher for Tablet PC? We should enter the order ourselves rather than transferring the customer to Sales.
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Questions: 30 | Attempts: 399 | Last updated: Mar 21, 2023
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Sample QuestionCan you add a record even if you get a duplicate warning?
SAP CRM software, 7.0 quiz trivia! SAP CRM is one of the key components of SAP Business Suite to manage customer relationship related activities. It is also used to support all customer-focused business area and is ideal for...
Questions: 17 | Attempts: 1472 | Last updated: Mar 21, 2023
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Sample QuestionWhich is the latest SAP CRM version?
How well do you know about Customization & Configuration? Let’s find out your knowledge on it!
Questions: 21 | Attempts: 359 | Last updated: Mar 22, 2023
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Sample QuestionA company uses Microsoft Dynamics CRM 2011. You need to move a business unit in the Microsoft Dynamics CRM organizational hierarchy. What should you do?
This quiz will assess whether the learner is able to disseminate what data should be entered into the Client Relationship Management (CRM) application.
Questions: 6 | Attempts: 233 | Last updated: Mar 20, 2023
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Sample QuestionWhich of the following types of interactions should be entered into CRM (check all that apply)?
There is a business saying that, "The customer is always right." In essence, it means that the customer deserves utmost care and when in problems and need help, there should be a good customer relationship officer....
Questions: 15 | Attempts: 203 | Last updated: Oct 28, 2024
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Sample QuestionJIT philosophy does NOT include which of concept:
These questions set tracks time and your IP, make sure you don't repeat this test and don't take more than 30 min to complete. Once completed submit and ask your other friends to take this tests. The timing of the test is valid...
Questions: 5 | Attempts: 160 | Last updated: Mar 21, 2023
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Sample QuestionThe acronym CRM stands for:
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