CRM Quizzes, Questions & Answers

Recent Quizzes

This quiz assesses knowledge on SugarCRM Mobile functionalities, focusing on settings, list views, contact management, and module customizations. It tests practical skills in navigating and configuring the mobile CRM environment,...

Questions: 5 | Attempts: 58 | Last updated: May 5, 2023

Sample Question
Where do I go to update my language?

About Page

Home page

Settings page

Advanced CRM Training Questions! Trivia

Are you looking for some advanced CRM training questions to test out your skills? For you to consider yourself as someone who has a deep understanding on customer relations management, you need to understand how to deal with...

Questions: 11 | Attempts: 107 | Last updated: Mar 1, 2024

Sample Question
What types of notes are available on a customer's CRM record?

Sales

Tech

Order

Product

Understand The Phenomenon Of Customer Relationship Management

Understand the phenomenon of Customer relationship management

Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. Understand the...

Questions: 25 | Attempts: 70 | Last updated: Jun 12, 2023

Sample Question
Standard Sales Cycle Dashboard shows which of the following ? (2 correct answers)

Average Sales Cycle

Loss Reason for Sales Cycles Revenue

Lost Revenue by Quarter

Lost Revenue by Quarterly Revenues

CRM Sales Training Ultimate Questions! Trivia Quiz

The relationship that companies have with their clients is all round and never ends with a sale. A good customer relation manager needs to ensure that issues that clients pout forward about the company’s products or...

Questions: 10 | Attempts: 234 | Last updated: Oct 21, 2024

Sample Question
Does the customer need a copy of the Total sketcher for Tablet PC? We should enter the order ourselves rather than transferring the customer to Sales.

True

False

Bullhorn Ats & CRM Quiz | Win $1,000 & Free Software

Bullhorn ATS & CRM Quiz | Win $1,000 & FREE Software

Want to win FREE Bullhorn Mobile for your entire agency for the year & 1,000 for yourself? HOW? Take this quick 7-minute quiz & see how much you know about Bullhorn ATS &...

Questions: 30 | Attempts: 399 | Last updated: Mar 21, 2023

Sample Question
Can you add a record even if you get a duplicate warning?

Yes

No

Sap CRM Software 7.0 Quiz! Trivia

SAP CRM Software 7.0 Quiz! Trivia

SAP CRM software, 7.0 quiz trivia! SAP CRM is one of the key components of SAP Business Suite to manage customer relationship related activities. It is also used to support all customer-focused business area and is ideal for...

Questions: 17 | Attempts: 1472 | Last updated: Mar 21, 2023

Sample Question
Which is the latest SAP CRM version?

CRM 9.0

CRM 7.0(EHP2)

CRM 7.0(EHP1)

CRM 2012

Microsoft Dynamics CRM Customization & Configuration

How well do you know about Customization & Configuration? Let’s find out your knowledge on it!

Questions: 21 | Attempts: 359 | Last updated: Mar 22, 2023

Sample Question
A company uses Microsoft Dynamics CRM 2011. You need to move a business unit in the Microsoft Dynamics CRM organizational hierarchy. What should you do?

Change the business unit s root business unit.

Change the business unit's parent business unit.

Copy the business unit to the new position in the organizational hierarchy.

Disable the business unit, change the business unit s organization team and then activate the business unit.

Client Relationship Management (CRM) Data

This quiz will assess whether the learner is able to disseminate what data should be entered into the Client Relationship Management (CRM) application.

Questions: 6 | Attempts: 233 | Last updated: Mar 20, 2023

Sample Question
Which of the following types of interactions should be entered into CRM (check all that apply)?

A phone call with a potential client

Saying hello in passing to a client on the street

A meeting with a client at his/her office

Drinks with a client at a business conference

Customer Relationship Management Trivia Questions

Customer Relationship Management trivia questions

There is a business saying that, "The customer is always right." In essence, it means that the customer deserves utmost care and when in problems and need help, there should be a good customer relationship officer....

Questions: 15 | Attempts: 202 | Last updated: Oct 28, 2024

Sample Question
JIT philosophy does NOT include which of concept:

Eliminate Waste

Cut excess capacity or inventory

Bullwhip effect

Remove non-value added activities

None of the above

CRM For Pgrm Students Of Asbm

CRM for PGRM Students of ASBM

These questions set tracks time and your IP, make sure you don't repeat this test and don't take more than 30 min to complete. Once completed submit and ask your other friends to take this tests. The timing of the test is valid...

Questions: 5 | Attempts: 160 | Last updated: Mar 21, 2023

Sample Question
The acronym CRM stands for:

Consumer Relationship Marketing

Customer Relationship Management

Customer Relations and Marketing

Continuous Relationship Management

None of the above

« Previous 12Next »