Business Communication Quizzes, Questions & Answers
Recent Business Communication Quizzes
This short multiple questions quiz will test your knowledge on the material covered in chapter 7.
Questions: 15 | Attempts: 1155 | Last updated: Mar 19, 2023
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Sample QuestionPhase 3 of the 3x3 writing process begins with doing which of the following?
This quiz evaluates knowledge on handling incoming calls in business settings, focusing on etiquette, types of calls, and customer service expectations.
Questions: 10 | Attempts: 110 | Last updated: Mar 17, 2023
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Sample QuestionAll of the following are considered voice mail etiquette except:
This quiz in Section 7.1 focuses on the basics of telephone communications for sales and customer service. It assesses skills such as tone of voice, enunciation, pitch, and the importance of etiquette, providing practical...
Questions: 9 | Attempts: 451 | Last updated: Aug 16, 2023
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Sample QuestionAll of the following are ways a salesperson can make a good impression on the phone, EXCEPT:
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