Read each item carefully. Choose the best answer for each item. Each queston has only one correct answer.
Call off family plans to work overtime
Come to work on one of their days off
Complete their tasks well and on time
Refuse the offer of a raise in their pay
Attend work regularly and on time
Be honest with fellow coworkers
Do the minimum work required
Show a positive attitude to others
How the employee gets back and fourth to work
How the employee spends time outside of work
The skills and work ethic that the employee has
Who the employee's friends and relatives are
Cares about his work
Deserves to get a raise
Has no personal life
Works best under stress
Be responsible about missing work
Show a commitment to your work
Spend most of your free time at work
Value your relationship with coworkers
Balanced
Easy
Quick
Workable
Fire
Praise
Promote
Warn
Getting your coworkers approval to miss work
Handing in a leave request to your supervisor
Posting a list of the days that you will be absent
Telling your employer that you will miss work
Arrives on time every day that weather permits
Establishes an overall pattern of being on time
Is late only on days that she has a good reason
Keeps track of work meetings on her calendar
Organized
Perfect
Prepared
Rested
A formal warning about being late
A transfer to a differenct department
The delay of a performance evaluation
The immediate loss of employment
Call a coworker to ask if he will start her work for her
Call her supervisor to say when she will arrive at work
Hurry to work. her supervisor may not notice she is late
Stay at home since she will be behind in her work today
How much overtime he gets and the favors he does others
How well he likes and gets along with his fellow employees
The amount of pay and the length of his employment
The quality of his work and the time he takes to complete it
Cost
Education
Safety
Service
Go to his supervisor immediately
Hope that no one notices he is late
Leave out steps to finish the task
Tale the task to another employee
Ask her supervisor to give the task to another employee
Ignore the directions and complete the task her own way
Make a list of the directions broken down into small steps
Skip the parts of the directiosn that she cannot understand
A respectful tone
Offensive language
Polite words
Standard English
Block out noises that distract
Make eye contact with him
Pay attention to his words
Think about what he says
His suggestions for returning the call
Necessary information from the call
Personal comments about the caller
The exact words spoken by the caller
Gestures
Movement
Posture
Slang
Accuse your coworker of causing the conflict
Defend any mistake you made and walk away
Say nothing and hope the conflict goes away
Try to resolve the conflict with your coworker
A positive attitude makes tasks easier to do
Other employees do not focus on their work
You are more important than your coworkers
You work is worth you time and attention
Curious
Cooperative
Dependable
Respectful
Doing more than his coworkers
Finishing his tasks ahead of time
Seeking out other work to be done
Trying to get Penelope to like him
Acting in a friendly way
Avoiding doing certain tasks
Being a self starter
Complaining about coworkers