Wfd - Keeping A Job Pre/Post Test

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  • 1/31 Questions

    One expectation that all employers have of their employees is that employees will _____.

    • Call off family plans to work overtime
    • Come to work on one of their days off
    • Complete their tasks well and on time
    • Refuse the offer of a raise in their pay
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Read each item carefully. Choose the best answer for each item. Each queston has only one correct answer.

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  • 2. 

    The main purpose of training or probationary period is for the employer to find out ____.

    • How the employee gets back and fourth to work

    • How the employee spends time outside of work

    • The skills and work ethic that the employee has

    • Who the employee's friends and relatives are

    Correct Answer
    A. The skills and work ethic that the employee has
    Explanation
    During the training or probationary period, the employer aims to assess the employee's skills and work ethic. This period allows the employer to evaluate the employee's competence, productivity, and commitment towards their job responsibilities. By observing the employee's performance and behavior during this period, the employer can make an informed decision about whether the employee is a good fit for the organization in terms of their skills and work ethic.

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  • 3. 

    Jerome's employer sees Jerome's job commitment every day. Jerome's job commitment show that he _____.

    • Cares about his work

    • Deserves to get a raise

    • Has no personal life

    • Works best under stress

    Correct Answer
    A. Cares about his work
    Explanation
    Jerome's employer sees his job commitment every day, indicating that he cares about his work. This implies that Jerome is dedicated, responsible, and puts effort into his job. His commitment suggests that he takes his work seriously and is invested in performing well. The fact that his employer notices this commitment further supports the idea that Jerome genuinely cares about his work.

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  • 4. 

    Serifina woke up late this morning. She will be late to work. Serifina should ________.

    • Call a coworker to ask if he will start her work for her

    • Call her supervisor to say when she will arrive at work

    • Hurry to work. her supervisor may not notice she is late

    • Stay at home since she will be behind in her work today

    Correct Answer
    A. Call her supervisor to say when she will arrive at work
    Explanation
    Since Serifina woke up late and will be late to work, the best course of action would be to inform her supervisor about her delay. By calling her supervisor to say when she will arrive at work, Serifina can demonstrate responsibility and professionalism by keeping her supervisor informed about the situation. This allows her supervisor to make any necessary adjustments or arrangements based on her late arrival.

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  • 5. 

    An employee who has a strong work ethic does all of the following EXCEPT ______.

    • Attend work regularly and on time

    • Be honest with fellow coworkers

    • Do the minimum work required

    • Show a positive attitude to others

    Correct Answer
    A. Do the minimum work required
    Explanation
    An employee with a strong work ethic is characterized by attending work regularly and on time, being honest with fellow coworkers, and showing a positive attitude to others. However, they do not do the minimum work required. This means that they go above and beyond the minimum expectations, putting in extra effort and striving for excellence in their work.

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  • 6. 

    Most employers post operating procedures for machines and equipment in the workplace. These operating procedures are mainly for _______.

    • Cost

    • Education

    • Safety

    • Service

    Correct Answer
    A. Safety
    Explanation
    Most employers post operating procedures for machines and equipment in the workplace mainly for safety. This is because safety is a top priority in any workplace to ensure the well-being and protection of employees. Operating procedures provide clear instructions on how to safely operate machinery and equipment, reducing the risk of accidents, injuries, and potential harm. By following these procedures, employees can work in a safe environment and minimize the chances of accidents or mishaps occurring.

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  • 7. 

    Supervisors are responsible for handling attendance problems. One of the first steps supervisors usually take is to  _______ employees with poor attendance records.

    • Fire

    • Praise

    • Promote

    • Warn

    Correct Answer
    A. Warn
    Explanation
    Supervisors are responsible for handling attendance problems, and one of the first steps they usually take is to warn employees with poor attendance records. Warning employees is a common practice to address the issue and notify them that their attendance is not meeting expectations. This allows supervisors to communicate the importance of attendance and give employees an opportunity to improve their attendance before further action, such as termination, is taken.

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  • 8. 

    Sometimes, employees are not able to complete tasks on time. When this happens, an employee should _______.

    • Go to his supervisor immediately

    • Hope that no one notices he is late

    • Leave out steps to finish the task

    • Tale the task to another employee

    Correct Answer
    A. Go to his supervisor immediately
    Explanation
    When an employee is unable to complete tasks on time, it is important for them to go to their supervisor immediately. By doing so, the employee can inform their supervisor about the situation and seek guidance or assistance to address the issue. This allows for open communication, accountability, and the potential for finding solutions or alternatives to ensure the task is completed effectively and efficiently.

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  • 9. 

    You should communicate appropriately when handling a conflict with a coworker. You should ______.

    • Accuse your coworker of causing the conflict

    • Defend any mistake you made and walk away

    • Say nothing and hope the conflict goes away

    • Try to resolve the conflict with your coworker

    Correct Answer
    A. Try to resolve the conflict with your coworker
    Explanation
    When handling a conflict with a coworker, it is important to communicate appropriately. Accusing your coworker of causing the conflict can escalate the situation and damage the working relationship. Defending any mistake you made and walking away does not address the conflict and may lead to unresolved issues. Saying nothing and hoping the conflict goes away is not a proactive approach and can create tension. The best course of action is to try to resolve the conflict with your coworker, which involves open and respectful communication to find a mutually agreeable solution.

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  • 10. 

    The evaluation of an employee's work performance is mainly based on ________.

    • How much overtime he gets and the favors he does others

    • How well he likes and gets along with his fellow employees

    • The amount of pay and the length of his employment

    • The quality of his work and the time he takes to complete it

    Correct Answer
    A. The quality of his work and the time he takes to complete it
    Explanation
    The evaluation of an employee's work performance is mainly based on the quality of his work and the time he takes to complete it. This means that the employee's performance is assessed based on the standard of work produced and the efficiency with which it is completed. Factors such as overtime, favors, liking or getting along with colleagues, pay, and length of employment are not relevant when evaluating work performance.

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  • 11. 

    Doris's supervisor gives her directions for completing a complicated task. Doris should ______.

    • Ask her supervisor to give the task to another employee

    • Ignore the directions and complete the task her own way

    • Make a list of the directions broken down into small steps

    • Skip the parts of the directiosn that she cannot understand

    Correct Answer
    A. Make a list of the directions broken down into small steps
    Explanation
    Doris's supervisor gives her directions for completing a complicated task. Making a list of the directions broken down into small steps would be the most appropriate action for Doris to take. This would help her to better understand and organize the instructions, making it easier for her to complete the task successfully. By breaking down the directions into smaller steps, Doris can ensure that she follows each step accurately and avoids any confusion or mistakes.

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  • 12. 

    To show a speaker that you are listening to what he says, you should ________.

    • Block out noises that distract

    • Make eye contact with him

    • Pay attention to his words

    • Think about what he says

    Correct Answer
    A. Make eye contact with him
    Explanation
    Making eye contact with a speaker is a nonverbal cue that indicates active listening and interest in what they are saying. By maintaining eye contact, you are showing the speaker that you are fully engaged and focused on their words. This can help to build rapport and trust between the speaker and listener, as it demonstrates respect and attentiveness. Additionally, eye contact allows for better communication and understanding, as it enables you to pick up on nonverbal cues and expressions that may accompany the speaker's words.

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  • 13. 

    All of the following are characteristics of a positive attitude EXCEPT being _________.

    • Curious

    • Cooperative

    • Dependable

    • Respectful

    Correct Answer
    A. Curious
    Explanation
    A positive attitude is generally associated with being curious, cooperative, dependable, and respectful. However, being curious does not necessarily imply having a positive attitude. Curiosity can be neutral and simply reflect a desire for knowledge or understanding, without any positive or negative emotional disposition. Therefore, being curious is not a characteristic that can be exclusively attributed to a positive attitude.

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  • 14. 

    You should know and follow your employers dress code. The next most important thing to consider in choosing your work clothes is _________.

    • What kind of job you have

    • When you have evaluations

    • Whether you like your job

    • Who your coworkers are

    Correct Answer
    A. What kind of job you have
    Explanation
    In choosing your work clothes, the next most important thing to consider is what kind of job you have. This is because different jobs have different dress codes and requirements. For example, if you work in a professional office setting, you may be expected to wear formal attire such as suits or business attire. On the other hand, if you work in a more casual environment, you may have more flexibility in your clothing choices. Understanding the dress code of your specific job is crucial in ensuring that you dress appropriately and professionally.

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  • 15. 

    John must speak with Marcia about the task they will complete together. In his communications, John should NOT use _________.

    • A respectful tone

    • Offensive language

    • Polite words

    • Standard English

    Correct Answer
    A. Offensive language
    Explanation
    In order to have a productive conversation with Marcia about their shared task, John should avoid using offensive language. Offensive language can create a hostile and negative environment, hindering effective communication and collaboration. By using a respectful tone, polite words, and Standard English, John can maintain a professional and courteous approach, fostering a positive and constructive discussion with Marcia.

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  • 16. 

    Nonverbal communications includes all of the following EXCEPT _________.

    • Gestures

    • Movement

    • Posture

    • Slang

    Correct Answer
    A. Slang
    Explanation
    Nonverbal communication refers to the transmission of messages without the use of words. It involves various forms of expression such as gestures, movement, and posture. Slang, on the other hand, is a type of language that is informal and often specific to a particular group or community. While slang can be a form of communication, it is not considered a nonverbal form of communication. Therefore, slang is the correct answer as it is the only option that does not fall under the category of nonverbal communication.

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  • 17. 

    The main reason to present an appropriate appearance on the job is that _______.

    • Coworkers will know you are an important person

    • You show respect for yourself and your coworkers

    • You will be more popular with everyone at work

    • You supervisor will think that you are responsible

    Correct Answer
    A. You show respect for yourself and your coworkers
    Explanation
    Presenting an appropriate appearance on the job shows respect for oneself and coworkers. It demonstrates professionalism and a commitment to maintaining a positive work environment. By dressing appropriately and taking care of one's personal grooming, individuals convey a sense of self-respect and consideration for others. This can contribute to a more harmonious and productive workplace, fostering positive relationships with coworkers and superiors. It also reflects a responsible attitude towards one's job and can enhance one's professional reputation.

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  • 18. 

    If you are an employee who attends work regulary, you do all of the following EXCEPT _____.

    • Be responsible about missing work

    • Show a commitment to your work

    • Spend most of your free time at work

    • Value your relationship with coworkers

    Correct Answer
    A. Spend most of your free time at work
    Explanation
    As an employee who attends work regularly, it is expected that you would be responsible about missing work, show a commitment to your work, and value your relationship with coworkers. However, it is not expected for you to spend most of your free time at work. This answer option stands out as the odd one because it goes against the idea of maintaining a work-life balance.

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  • 19. 

    If an employee is consistently punctual, she ________.

    • Arrives on time every day that weather permits

    • Establishes an overall pattern of being on time

    • Is late only on days that she has a good reason

    • Keeps track of work meetings on her calendar

    Correct Answer
    A. Establishes an overall pattern of being on time
    Explanation
    Consistently being punctual means that the employee arrives on time consistently, not just occasionally or when the weather permits. This establishes a pattern of being on time, indicating that the employee values punctuality and makes an effort to be on time regularly. It implies that being punctual is a consistent behavior for the employee rather than just a sporadic occurrence.

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  • 20. 

    Habits such as chewing gum and playing with your hair may annoy coworkers. To rid yourself of an annoying or bad habit you should _______.

    • Apologize when your coworkers notice your habit

    • Ignore your habit and hope that it will go away

    • Make excuses when someone mentions your habit

    • Replace your habit with a more positive behaviour

    Correct Answer
    A. Replace your habit with a more positive behaviour
    Explanation
    To rid yourself of an annoying or bad habit, it is recommended to replace the habit with a more positive behavior. This means consciously choosing to engage in a different activity or behavior that is beneficial or productive instead of the habit that annoys coworkers. By doing so, not only will you eliminate the annoying habit, but you will also create a more positive and favorable impression on your coworkers. Ignoring the habit or making excuses may not address the issue effectively, while apologizing when your coworkers notice the habit might not provide a long-term solution.

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  • 21. 

    Good personal hygenie includes which of the following?  _______.

    • Have a simple neat hairstyle

    • Ironing your work clothes each day

    • Keep your hands and nails clean

    • Wearing small abouts of cologne

    Correct Answer
    A. Keep your hands and nails clean
    Explanation
    Good personal hygiene includes keeping your hands and nails clean. This is important because our hands come into contact with various surfaces and objects throughout the day, which can harbor bacteria and germs. Keeping them clean helps prevent the spread of infections and illnesses. Additionally, clean nails are important as they can also harbor dirt and bacteria, which can be easily transferred to the mouth or other parts of the body. Regular handwashing and proper nail care are essential for maintaining good personal hygiene.

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  • 22. 

    One of Jordi's tasks at his new job is to take telephone calls for employees. He must leave written messages in employee mailboxes. The most important part of a message that Jordi writes should be _______.

    • His suggestions for returning the call

    • Necessary information from the call

    • Personal comments about the caller

    • The exact words spoken by the caller

    Correct Answer
    A. Necessary information from the call
    Explanation
    The most important part of a message that Jordi writes should be necessary information from the call. This is because the purpose of leaving a written message is to convey important details and relevant information to the employees. Including necessary information ensures that the employees have all the relevant details needed to follow up on the call effectively. Personal comments about the caller or the exact words spoken by the caller may not be as crucial as the necessary information for the employees to take appropriate action.

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  • 23. 

    Julius finishes his task for the day. He gets permission from his supervisor to help Penelope sort the mail. Julius demonstrates take initiative by _________.

    • Doing more than his coworkers

    • Finishing his tasks ahead of time

    • Seeking out other work to be done

    • Trying to get Penelope to like him

    Correct Answer
    A. Seeking out other work to be done
    Explanation
    Julius demonstrates taking initiative by seeking out other work to be done. This means that instead of simply finishing his own tasks and calling it a day, he actively looks for additional tasks or responsibilities, in this case helping Penelope sort the mail. This shows his proactive attitude and willingness to go above and beyond what is expected of him, contributing to the overall efficiency and productivity of the workplace.

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  • 24. 

    When handling a conflict with someone on the job, you should first _________.

    • Discuss the conflict with several coworkers

    • Make notes showing how you are not a fault

    • Go immediately to speak with your supervisor

    • Talk to the person who is directly involved

    Correct Answer
    A. Talk to the person who is directly involved
    Explanation
    When handling a conflict with someone on the job, it is important to first talk to the person who is directly involved. This approach allows for open and direct communication, which is key to resolving conflicts effectively. By addressing the issue directly with the person involved, you can gain a better understanding of their perspective, express your concerns, and work towards finding a mutually agreeable solution. This approach promotes transparency, encourages collaboration, and prevents the conflict from escalating further.

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  • 25. 

    When you demonstrate a positive attitude toward your job, you show that ________.

    • A positive attitude makes tasks easier to do

    • Other employees do not focus on their work

    • You are more important than your coworkers

    • You work is worth you time and attention

    Correct Answer
    A. You work is worth you time and attention
    Explanation
    When you demonstrate a positive attitude toward your job, you show that you believe your work is worth your time and attention. This means that you are dedicated and committed to doing your job well. It also indicates that you value the importance of your work and understand that it is meaningful and worthwhile. Additionally, a positive attitude can inspire and motivate others around you, creating a more productive and harmonious work environment.

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  • 26. 

    It is most important that your plan and backup plan for attending work regularly be ______.

    • Balanced

    • Easy

    • Quick

    • Workable

    Correct Answer
    A. Workable
    Explanation
    A "workable" plan and backup plan for attending work regularly implies that the plans are practical and feasible. They can be implemented effectively without any major obstacles or complications. This suggests that the plans are well thought out and can be executed smoothly, ensuring that the individual can consistently attend work without any significant disruptions or difficulties.

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  • 27. 

    To maintain consistent punctuality at work, you should first be ________.

    • Organized

    • Perfect

    • Prepared

    • Rested

    Correct Answer
    A. Prepared
    Explanation
    To maintain consistent punctuality at work, being prepared is crucial. When you are prepared, you have everything you need in order to start your work on time. This includes having all the necessary materials and information readily available, as well as planning and prioritizing your tasks effectively. By being prepared, you can minimize delays and avoid last-minute scrambling, ensuring that you are able to start your work promptly and maintain a consistent level of punctuality.

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  • 28. 

    All of the following behaviors show a negative attitude EXCEPT _________.

    • Acting in a friendly way

    • Avoiding doing certain tasks

    • Being a self starter

    • Complaining about coworkers

    Correct Answer
    A. Being a self starter
    Explanation
    This question asks for the behavior that does not show a negative attitude. "Being a self starter" is the correct answer because it refers to someone who takes initiative and is proactive in their work, which is generally seen as a positive trait. The other behaviors mentioned, such as acting in a friendly way, avoiding tasks, and complaining about coworkers, all indicate a negative attitude.

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  • 29. 

    In addition to clothing, a person's appearance includes all of the following EXCEPT _______.

    • Hairstyle

    • Jewelry

    • Posture

    • Speech

    Correct Answer
    A. Jewelry
    Explanation
    A person's appearance includes their clothing, hairstyle, posture, and speech. However, jewelry is not considered a part of a person's appearance. While it can enhance or complement one's overall look, it is not an essential aspect of their appearance.

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  • 30. 

    You officially ask to be absent from work by ________.

    • Getting your coworkers approval to miss work

    • Handing in a leave request to your supervisor

    • Posting a list of the days that you will be absent

    • Telling your employer that you will miss work

    Correct Answer
    A. Telling your employer that you will miss work
    Explanation
    To officially ask for absence from work, it is necessary to communicate directly with one's employer. This can be done by telling the employer in person, through a phone call, or via email, informing them about the intention to miss work. This method ensures that the employer is aware of the absence and can make necessary arrangements or take note of the request. Getting coworkers' approval, handing in a leave request to a supervisor, or posting a list of days absent may be additional steps in the process, but the primary action is informing the employer directly.

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  • 31. 

    Mary Beth is often late to work. Her supervisor is concerned. The first effect of Mary Beth's being late to work is likely to be ________.

    • A formal warning about being late

    • A transfer to a differenct department

    • The delay of a performance evaluation

    • The immediate loss of employment

    Correct Answer
    A. The immediate loss of employment
    Explanation
    Mary Beth's supervisor is concerned about her being late to work, indicating that her tardiness is a serious issue. The immediate loss of employment would be a severe consequence for consistently being late. This suggests that the supervisor has already exhausted other measures, such as warnings or performance evaluations, and has decided that termination is the appropriate action.

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  • Current Version
  • Mar 16, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jun 20, 2009
    Quiz Created by
    Ricktipton

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