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As fellow clinicians, we know patient safety is always a priority. However, when incorporating technology into patient care processes there can be risks or gaps unforeseen until an error occurs. Take our simple assessment below to see if your organization is at risk.
Questions and Answers
1.
Are you currently planning or implementing a new CPOE system or are converting from one vendor system to another?
A. 
Yes
B. 
No
Correct Answer A. Yes
Explanation The given answer "Yes" suggests that the person is currently planning or implementing a new CPOE (Computerized Physician Order Entry) system or converting from one vendor system to another. This indicates that they are in the process of either introducing a new CPOE system or transitioning from an existing one to a different vendor's system.
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2.
Are you currently using a CPOE and/or Barcode medication verification process?
A. 
Yes
B. 
No
Correct Answer A. Yes
Explanation The given answer is "Yes" because it indicates that the person is currently using a Computerized Physician Order Entry (CPOE) and/or Barcode medication verification process. This means that they are utilizing technology to electronically enter and manage medication orders, as well as using barcode scanning to verify the accuracy of medication administration.
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3.
Do you currently have different vendor systems supporting different areas of your hospital, particularly those ED, OR and Ambulatory systems that are different from the inpatient hospital system?
A. 
Yes
B. 
No
Correct Answer A. Yes
Explanation The correct answer is "Yes" because it indicates that the hospital currently has different vendor systems supporting different areas such as the ED, OR, and Ambulatory systems, which are different from the inpatient hospital system. This suggests that the hospital may have separate software or technology solutions for each department or area, which can create challenges in terms of interoperability, data sharing, and overall efficiency.
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4.
Has your organization experienced medication error events in which leaders questioned why the existing technology didn’t catch the error before it reached the patient?
A. 
Yes
B. 
No
Correct Answer A. Yes
Explanation This answer suggests that the organization has indeed experienced medication error events where leaders questioned the effectiveness of the existing technology in detecting the error before it reached the patient. This indicates that there may have been instances where the technology in place failed to identify and prevent medication errors, leading to concerns and inquiries from the leaders.
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5.
On your tracers through clinical care areas, do you notice that staff complain about technology, see evidence of workarounds where technology is not used the way it should be; you see evidence of mis-leading display of information on eMAR and labeling; or physicians complain that the system is not user friendly?
A. 
Yes
B. 
No
Correct Answer A. Yes
Explanation The correct answer is "Yes" because the question asks if the person notices certain issues related to technology in clinical care areas. The question mentions staff complaints about technology, evidence of workarounds, misleading display of information, and physicians complaining about the system not being user-friendly. By answering "Yes," it indicates that the person does notice these issues.