This is the advance quiz for service providers on the CS220/CS200/20 range of Nespresso machines.
The power or logic board is defective.
The flow meter is defective and does not send feedback as water passes through.
The pump thermostat is overheating and must be allowed to cool down.
The solenoid is defective and does not allow the electronics to control it during water cycling.
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Replace thermo block
Descale
Replace heat sensor
Add hot water into the water tank.
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155F (+/- 10)
202F (+/- 5)
179F (+/- 5)
187F (+/- 5)
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The o-rings are bad.
Brew unit seals are damaged
Edges of capsule were improperly straightened.
Magnet was inserted backwards
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40ml, 110ml, 140ml
10ml, 25ml, 80ml
10ml, 25ml, 110ml
25ml, 40ml, 110ml
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To test visibility of water tank magnet sensors.
To test that a button on the keypad functions.
To test pump reaction.
To test that the flow meter functions.
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The safety lid detected a block in the brew unit.
Thermoblock has malfunctioned.
Heat sensor has malfunctioned.
Thermal cut off fuses are burned.
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12 (+/- 1.5) bars
15 (+/- 1.5) bars
20 (+/- 1.5) bars
15 PSI
At every machine reminder to check the thermal milk canister (every hour)
Each time the disposable straw and nozzle is replaced. (Once a day)
At every machine reminder to descale.
Once a week.
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The thermoblock heat sensor is defective.
The thermoblock heat sensor did not reach critical levels.
The equipment's program is incapable of measuring pressure build up to prevent damages.
The logic board is defective.
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True
False
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Steam outlet nozzle
Pump fluid connect elbow
Solenoid valve
Thermoblock
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Micro switch for capsule containers or safety lid are defective.
Heat sensor is not relaying thermal temperature.
Flow meter is not relaying water cycle.
Drip tray contacts are corroded or wet.
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Only The Power User Menu allows configuration of the direct water connection.
Only The After Sales Menu allows for starting the descale program.
Only the Power User Menu allows configuration of the coffee temperature.
The After Sales Menu allows user to reset the default manufacturer's settings.
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The steam valve is clogged causing water to exit into the capsule container.
The large seal found in the shower head assembly of the upper brew chamber is worn or damaged.
The upper seal found in the shower head assembly of the upper brew chamber is damaged.
The solenoid(s) responsible for draining the excess fluid line into the drip tray is open.
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Flow meter
Pump thermostat
Micro switch
Solenoid valve
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