Trac Center Receptionist Quiz

At times, a staff member from the TRAC Center may ask you to make copies. The nearest copy machine is located on the second floor of building C, back behind the courtesy counter, near the vending machines. You'll need a code to use the copy machine, so ask any TRAC Center staff member for theirs to use.

For the most part, the front door to the TRAC Center will be unlocked during normal business hours, M-F, 8-5. We ask that you do not enter the TRAC Center outside of these hours. However, if, for some reason, the door is locked and you are scheduled to work at the front desk, you can request that any of the TRAC staff or a staff member from the courtesy counter unlock the door. Let the courtesy counter know you work in the TRAC Center.

We appreciate the person at the front desk in the TRAC Center answering the phone. Answer professionally, and let the person know that they are speaking to a TRAC Center representative. Remember that on the front desk phone, you'll see the phone lines for each of the professional staff persons who office in the TRAC Center. You do not need to answer their personal lines, just the main TRAC Center number, 936-271-6218.

The front desk staff in the TRAC Center play several important roles including welcoming students, making appointments, and answering the phone. You will learn a lot about what the TRAC Center does, so you may be able to answer a lot of questions for students. However, there will always be things you need to ask a TRAC Center staff person about, and that is perfectly fine. If nobody is there to ask, write down the question and leave it outside our office doors or e-mail us!

We like all students who are trying to choose a major or career to first take the DWYA assessment. This tool helps the student to think critically about themselves and gives the TRAC Center staff a better idea of how to help them. They may sign up for a DWYA workshop before they have taken the assessment, but the assessment must be finished before the workshop date. After a student has attended a workshop, they may follow up with an individual appointment with a TRAC Center staff person.

Myla Crouse meets with students regarding career readiness. This includes skills like resume writing and interviewing in addition to job search skills and work ethics. She meets with students individually, and also leads Career Readiness Program workshops that cover these topics.

While all TRAC Center staff may be able to answer questions about transfering to a university, transfer advising appointments are usually made with Erin Anderholm.

Erin, Michelle, and Laurie advise students in HUMD 0330 classes. These students may come by the TRAC Center to ask questions or schedule appointments with their advisor.

TRAC Center stands for "Transfer, Recruitment, and Careers".

All appointments should be scheduled for one hour. While actual appointment times may vary, this gives the staff person plenty of time to cover student questions.

If a student comes in to make an appointment, they should not be scheduled for later that same day. This gives the staff person plenty of time to plan for the appointment and make sure they will be in their office, ready to meet with the student.

Employers can post jobs for students, alumni, and community members on College Central. If an employer comes into the TRAC Center, they can be given a packet that describes the process for posting positions on this site. College Central packets are kept in the flyer stand near the front desk in the TRAC Center.

You may dress casually, but remain professional. T-shirts, jeans, and tennis shoes are perfectly fine! Just make sure your shorts are not too short and nothing inappropriate is showing. There are not a lot of hard and fast rules about what to wear, but we ask that you use good judgement.

In the "Subject" field, type the student's full name, and in the "Location" field, type the kind of appointment you are scheduling. In the big comment box below this information, include the student's ID number, phone number, and your name.

You might try any of the above to help a student. Sometimes, you might do several of these things!