This quiz for January covers key aspects of first-party claims and vehicle assignments, focusing on policy definitions, coverage limits, and scenarios such as tire damage and temporary transportation expenses. It's designed to enhance understanding of policy details and claims processing.
Any vehicle shown in the Declarations
Any trailer you own
Any newly acquired auto
All of these are correct
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500, 1500
1500, 500
1000, 2000
2000, 1000
750, 25
900, 30
1200, 40
1500, 50
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True
False
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Fire
Hail
Vandalism
Deer
Theft
All losses that are suspicious
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1 B/D
2 B/D
4 B/D
5 B/D
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1 B/D
2 B/D
4 B/D
7 B/D
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Same day
1 B/D
2 B/D
No pend is needed
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Same day
1 B/D
2 B/D
4 B/D
Unlisted or Non-Rated drivers
DWI
Final Tol
Loss within 60 days of inception
Whenever there is questionable information relating to the policy such as insured does not appear to live at policy address.
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Set the expectation for the customer
Include empathy
Confirm the method of inspection
Explain the deductible and rental information
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Any person who attempts to obtain a benefit from an insurer
The other driver who submits a claim to the insurer
An adverse carrier who submits their subrogation demands
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Have as your basic goal the prompt and fair settlement of all claims
Assist the claimant in the processing of a claim
Do not demand verification of facts unless there are good reasons to do so and should be done expeditiously as possible
Clearly inform the claimant of the insurer's position regarding any disputed matter
Respond promptly, when response is indicated, to all communications from insureds, claimants, attorneys, and any other interested persons
Every insurer shall distribute copies of this regulation to every person directly responsible for the supervision, handling and settlement of the claims subject to this regulation, and every insurer shall satisfy itself that all such personnel are thoroughly conversant with and complying with, this regulation.
Every insurer shall distribute copies of Best Practices to every person directly responsible for handling claim files.
First 6 options
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