How Much Do You Know About The Mandt System? Trivia Quiz

20 Questions

Settings
Please wait...
How Much Do You Know About The Mandt System? Trivia Quiz

How Much Do You Know About The Mandt System? People have different behaviors, some uncalled for, and some befit the situation. There are different ways through which people can intervene in a situation if someone possesses a threat to those around them or themselves. Do you know procedures to follow in this system? The quiz will help refresh your understanding!


Questions and Answers
  • 1. 
    Please review Maslow and then match the levels with the corresponding choice.
  • 2. 
    The Mandt System believes that all people are important and individuals benefit when they build positive relationships.  This requires that individuals build positive relationships with other people where:
    • A. 

      Dignity and respect are experienced on a continual basis.

    • B. 

      Trust and commitment are developed.

    • C. 

      All relationships will be perfect.

    • D. 

      Roles, goals, and boundaries are clearly defined.

  • 3. 
    When a person is starting to escalate,
    • A. 

      Helping him/her express nonphysical communication may avoid harmful physical aggression.

    • B. 

      Using his/her name may bring you to a personal level.

    • C. 

      Distraction usually provides a long term solution.

    • D. 

      Reflecting back to the person his/her own expressed thoughts and feelings in your own words may show you care.

  • 4. 
    Active listening is part of a trusting relationship and conveys respect for the person's autonomy.  Components of active listening include:
    • A. 

      Relax

    • B. 

      Show you are paying attention through body language

    • C. 

      Chart notes while you are listening

    • D. 

      Pay attention to the person's nonverbal communication

    • E. 

      Listen for the facts and feelings that are present in every communication

  • 5. 
    Processing an incident after it has been resolved is critically important for two reasons:
    • A. 

      It can help identify factors that led up to the incident.

    • B. 

      Whether or not people have de-escalated, it will always be a positive outcome.

    • C. 

      It can help each person learn from the incident so he/she can make different choices in the future.

  • 6. 
    Personal space varies from person to person and when someone's personal space is entered without permission it could lead to which two answers?
    • A. 

      May re-traumatize someone who has experienced physical or sexual abuse.

    • B. 

      May frighten the individual and cause them to escalate.

    • C. 

      Helps build trust and autonomy.

  • 7. 
    Please review the crisis cycle to help answer the following questions:
  • 8. 
    • A. 

      True

    • B. 

      False

  • 9. 
    Identify the name of the phase the child is in:  Johnny was working on his assignment when a student he does not get along with walks into the room.  Johnny begins to tap his pencil loudly and talk to himself in an irritated manner.
    • A. 

      Crisis

    • B. 

      Post-Crisis

    • C. 

      Stimulation or Trigger

    • D. 

      Stabilization

  • 10. 
    A student who is escalated may move across the crisis cycle to stabilization or de-escalation rather than going all the way to crisis.
    • A. 

      True

    • B. 

      False

  • 11. 
    Carrying a child when they are in the crisis cycle is recommended and supported by Mandt.
    • A. 

      True

    • B. 

      False

  • 12. 
    The most important thing you can teach to staff is learning how to...
    • A. 

      Talk to people so you can make them do what you want.

    • B. 

      Manage your own behavior so you can help others.

    • C. 

      Control other people.

    • D. 

      Give people whatever they want.

  • 13. 
    The most effective way to invite cooperation is to tell people
    • A. 

      They have to do what you say.

    • B. 

      If they don't do what you say, they will be punished.

    • C. 

      The reason behind the request.

    • D. 

      If they do what you request, they can earn a reward.

  • 14. 
    The principles regarding the use of touch as communication are: 
    • A. 

      Ask before touching.

    • B. 

      Know where to touch (top of shoulder, between elbow and shoulder.

    • C. 

      Use a controlling touch.

    • D. 

      Touch for a short period of time (1-3 seconds)

    • E. 

      People affected by sensory integration needs may perceive light touch as aversive.

    • F. 

      Touch the person often without permission.

  • 15. 
    What may cause a person to act out?
    • A. 

      Something internal over which you have little or no ability to impact (e.g. pain, medication, illness, chemical dependency, worry, depression).

    • B. 

      Something external, such as the environment (e.g. room size, noise, temperature, light, smells, weather, etc.)

    • C. 

      An inability to effectively communicate (needs, desires, emotions, wants, etc.)

    • D. 

      Being treated with fairness, consistency, dignity and respect.

  • 16. 
    Teamwork:
    • A. 

      Is a group of people with a common purpose working toward the same goal and results

    • B. 

      Is relationships in action

    • C. 

      Includes the individual receiving services

    • D. 

      Does not require members to be trained and to practice

    • E. 

      Is the collective knowledge and skills of a team of people ensuring a greater chance of success than a disorganized and disconnected approach where people do not work together.

  • 17. 
    • A. 

      True

    • B. 

      False

  • 18. 
    The Mandt System teaches that behavior is a way of  "communicating" what people want to get and/or get away from. 
    • A. 

      True

    • B. 

      False

  • 19. 
    Setting Events set people up to respond to the usual things in their environments in unusual ways. 
    • A. 

      True

    • B. 

      False

  • 20. 
    Review RADAR for the following question.