Test Your Knowledge About The Mandt System With The Trivia Quiz
How Much Do You Know About The Mandt System? People have different behaviors, some uncalled for, and some befit the situation. There are different ways through which people can intervene in a situation if someone possesses a threat to those around them or themselves. Do you know the procedures to follow in this system? The quiz will help refresh your understanding!
Questions and Answers
- 1.
Please review Maslow and then match the levels with the corresponding choice.
- 2.
The Mandt System believes that all people are important and individuals benefit when they build positive relationships. This requires that individuals build positive relationships with other people where:
- A.
Dignity and respect are experienced on a continual basis.
- B.
Trust and commitment are developed.
- C.
All relationships will be perfect.
- D.
Roles, goals, and boundaries are clearly defined.
Correct Answer(s)
A. Dignity and respect are experienced on a continual basis.
B. Trust and commitment are developed.
D. Roles, goals, and boundaries are clearly defined.Explanation
The Mandt System believes that building positive relationships requires experiencing dignity and respect on a continual basis, developing trust and commitment, and clearly defining roles, goals, and boundaries. This means that individuals should consistently treat each other with dignity and respect, establish trust and commitment in their relationships, and have clear understanding of their roles, goals, and boundaries.Rate this question:
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- 3.
When a person is starting to escalate,
- A.
Helping him/her express nonphysical communication may avoid harmful physical aggression.
- B.
Using his/her name may bring you to a personal level.
- C.
Distraction usually provides a long term solution.
- D.
Reflecting back to the person his/her own expressed thoughts and feelings in your own words may show you care.
Correct Answer(s)
A. Helping him/her express nonphysical communication may avoid harmful physical aggression.
B. Using his/her name may bring you to a personal level.
D. Reflecting back to the person his/her own expressed thoughts and feelings in your own words may show you care.Explanation
When a person is starting to escalate, helping them express nonphysical communication may avoid harmful physical aggression. This can be done by encouraging them to talk about their feelings or concerns instead of resorting to violence. Using their name may bring you to a personal level, making them feel acknowledged and heard. Reflecting back to the person their own expressed thoughts and feelings in your own words shows that you care and validates their emotions. These strategies can help de-escalate the situation and promote peaceful resolution.Rate this question:
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- 4.
Active listening is part of a trusting relationship and conveys respect for the person's autonomy. Components of active listening include:
- A.
Relax
- B.
Show you are paying attention through body language
- C.
Chart notes while you are listening
- D.
Pay attention to the person's nonverbal communication
- E.
Listen for the facts and feelings that are present in every communication
Correct Answer(s)
A. Relax
B. Show you are paying attention through body language
D. Pay attention to the person's nonverbal communication
E. Listen for the facts and feelings that are present in every communicationExplanation
Active listening is an important aspect of building trust and showing respect for someone's autonomy. To actively listen, it is crucial to relax and create a comfortable environment for communication. Additionally, showing attentive body language, such as maintaining eye contact and nodding, indicates that you are fully engaged in the conversation. Paying attention to the person's nonverbal cues, such as facial expressions and gestures, can provide valuable insights into their emotions and thoughts. Lastly, active listening involves listening not only to the words being spoken but also to the underlying facts and feelings being conveyed in every communication.Rate this question:
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- 5.
Processing an incident after it has been resolved is critically important for two reasons:
- A.
It can help identify factors that led up to the incident.
- B.
Whether or not people have de-escalated, it will always be a positive outcome.
- C.
It can help each person learn from the incident so he/she can make different choices in the future.
Correct Answer(s)
A. It can help identify factors that led up to the incident.
C. It can help each person learn from the incident so he/she can make different choices in the future.Explanation
Processing an incident after it has been resolved is important for two reasons. First, it helps identify the factors that contributed to the incident, allowing for a better understanding of what went wrong and how to prevent similar incidents in the future. Second, it provides an opportunity for individuals involved to learn from the incident, enabling them to make different choices or take different actions if faced with a similar situation again. By reflecting on and analyzing the incident, valuable insights can be gained, leading to improved decision-making and outcomes in the future.Rate this question:
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- 6.
Personal space varies from person to person and when someone's personal space is entered without permission it could lead to which two answers?
- A.
May re-traumatize someone who has experienced physical or sexual abuse.
- B.
May frighten the individual and cause them to escalate.
- C.
Helps build trust and autonomy.
Correct Answer(s)
A. May re-traumatize someone who has experienced physical or sexual abuse.
B. May frighten the individual and cause them to escalate.Explanation
When someone's personal space is entered without permission, it can be extremely invasive and triggering, especially for individuals who have experienced physical or sexual abuse in the past. It can re-traumatize them, bringing back painful memories and emotions. Additionally, invading personal space without permission can also cause fear and distress, leading the individual to escalate the situation in an attempt to protect themselves. Both of these answers highlight the potential negative consequences of invading someone's personal space without consent.Rate this question:
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- 7.
Please review the crisis cycle to help answer the following questions:
- 8.
When a student is at baseline, working nicely on his/her assignments, you should "keep doing what you are doing".
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
When a student is at baseline and working nicely on their assignments, it means they are performing well and meeting expectations. In this situation, it is best to "keep doing what you are doing" because it indicates that the current approach or strategy is effective. Making any changes or interventions may disrupt the student's progress and potentially lead to a decline in performance. Therefore, it is advisable to continue with the same methods and support that have been successful so far.Rate this question:
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- 9.
Identify the name of the phase the child is in: Johnny was working on his assignment when a student he does not get along with walks into the room. Johnny begins to tap his pencil loudly and talk to himself in an irritated manner.
- A.
Crisis
- B.
Post-Crisis
- C.
Stimulation or Trigger
- D.
Stabilization
Correct Answer
C. Stimulation or TriggerExplanation
The correct answer is "Stimulation or Trigger." In the given scenario, Johnny's reaction of tapping his pencil loudly and talking to himself in an irritated manner is a response to the presence of a student he does not get along with. This external event acts as a stimulation or trigger for Johnny's behavior.Rate this question:
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- 10.
A student who is escalated may move across the crisis cycle to stabilization or de-escalation rather than going all the way to crisis.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
When a student is escalated, it means that they are exhibiting challenging or disruptive behavior. The statement suggests that instead of the student progressing all the way to a crisis situation, they have the potential to move towards stabilization or de-escalation. This means that the student's behavior can be managed and controlled before it reaches a crisis point. Therefore, the statement is true as it highlights the possibility of intervening and resolving the situation before it becomes a full-blown crisis.Rate this question:
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- 11.
Carrying a child when they are in the crisis cycle is recommended and supported by Mandt.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
Mandt does not recommend or support carrying a child when they are in the crisis cycle. This statement is false.Rate this question:
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- 12.
The most important thing you can teach to staff is learning how to...
- A.
Talk to people so you can make them do what you want.
- B.
Manage your own behavior so you can help others.
- C.
Control other people.
- D.
Give people whatever they want.
Correct Answer
B. Manage your own behavior so you can help others.Explanation
The correct answer is "Manage your own behavior so you can help others." This answer emphasizes the importance of self-awareness and self-control in a professional setting. By managing one's own behavior, staff members can create a positive and supportive environment for others, enabling them to perform at their best. This approach focuses on collaboration and empathy, rather than manipulation or control, and promotes teamwork and mutual growth within the organization.Rate this question:
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- 13.
The most effective way to invite cooperation is to tell people
- A.
They have to do what you say.
- B.
If they don't do what you say, they will be punished.
- C.
The reason behind the request.
- D.
If they do what you request, they can earn a reward.
Correct Answer
C. The reason behind the request.Explanation
The most effective way to invite cooperation is to explain the reason behind the request. By providing a clear and logical explanation, people are more likely to understand the purpose and importance of the request, which can motivate them to cooperate willingly. This approach focuses on gaining understanding and buy-in from individuals, rather than relying on authority or punishment, which may lead to resistance or resentment. Offering a potential reward for cooperation can also serve as an additional incentive to encourage people to comply with the request.Rate this question:
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- 14.
The principles regarding the use of touch as communication are:
- A.
Ask before touching.
- B.
Know where to touch (top of shoulder, between elbow and shoulder.
- C.
Use a controlling touch.
- D.
Touch for a short period of time (1-3 seconds)
- E.
People affected by sensory integration needs may perceive light touch as aversive.
- F.
Touch the person often without permission.
Correct Answer(s)
A. Ask before touching.
B. Know where to touch (top of shoulder, between elbow and shoulder.
D. Touch for a short period of time (1-3 seconds)
E. People affected by sensory integration needs may perceive light touch as aversive.Explanation
The principles regarding the use of touch as communication are asking before touching to ensure consent, knowing where to touch (specifically the top of the shoulder or between the elbow and shoulder), touching for a short period of time (1-3 seconds), and being aware that individuals with sensory integration needs may find light touch aversive. It is important to respect personal boundaries and not touch someone without permission.Rate this question:
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- 15.
What may cause a person to act out?
- A.
Something internal over which you have little or no ability to impact (e.g. pain, medication, illness, chemical dependency, worry, depression).
- B.
Something external, such as the environment (e.g. room size, noise, temperature, light, smells, weather, etc.)
- C.
An inability to effectively communicate (needs, desires, emotions, wants, etc.)
- D.
Being treated with fairness, consistency, dignity and respect.
Correct Answer(s)
A. Something internal over which you have little or no ability to impact (e.g. pain, medication, illness, chemical dependency, worry, depression).
B. Something external, such as the environment (e.g. room size, noise, temperature, light, smells, weather, etc.)
C. An inability to effectively communicate (needs, desires, emotions, wants, etc.)Explanation
The correct answer for this question is a combination of factors. A person may act out due to something internal over which they have little or no ability to impact, such as pain, medication, illness, chemical dependency, worry, or depression. They may also be influenced by external factors like the environment, including room size, noise, temperature, light, smells, and weather. Additionally, an inability to effectively communicate their needs, desires, emotions, and wants can also cause a person to act out.Rate this question:
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- 16.
Teamwork:
- A.
Is a group of people with a common purpose working toward the same goal and results
- B.
Is relationships in action
- C.
Includes the individual receiving services
- D.
Does not require members to be trained and to practice
- E.
Is the collective knowledge and skills of a team of people ensuring a greater chance of success than a disorganized and disconnected approach where people do not work together.
Correct Answer(s)
A. Is a group of people with a common purpose working toward the same goal and results
B. Is relationships in action
C. Includes the individual receiving services
E. Is the collective knowledge and skills of a team of people ensuring a greater chance of success than a disorganized and disconnected approach where people do not work together.Explanation
The correct answer includes all the key aspects of teamwork. It highlights that teamwork involves a group of people working together towards a common purpose and goal. It emphasizes that teamwork is not just about relationships but also includes the individual receiving services. It also mentions that teamwork requires the collective knowledge and skills of a team, which ultimately leads to a greater chance of success compared to an approach where people do not work together.Rate this question:
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- 17.
When communicating with people whose primary method of communication is non-verbal, you should use long sentences and use quick, jerky motions.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
When communicating with people whose primary method of communication is non-verbal, it is important to use short and simple sentences, as well as slow and smooth motions. This allows for better understanding and interpretation of the message being conveyed. Using long sentences and quick, jerky motions can often lead to confusion and misinterpretation of the intended message.Rate this question:
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- 18.
The Mandt System teaches that behavior is a way of "communicating" what people want to get and/or get away from.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
The explanation for the given correct answer is that the Mandt System believes that behavior is a form of communication. It suggests that people use their behavior to express their desires and intentions, whether it is to obtain something they want or to avoid something they dislike. This understanding helps individuals and professionals in the Mandt System to interpret and respond to behavior in a more empathetic and effective manner.Rate this question:
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- 19.
Setting Events set people up to respond to the usual things in their environments in unusual ways.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Setting events refer to the conditions or circumstances that occur before a behavior takes place. These events can influence how individuals respond to their environment. By setting up certain conditions, people may react in unexpected or unusual ways compared to their typical behavior. Therefore, the statement "Setting Events set people up to respond to the usual things in their environments in unusual ways" is true.Rate this question:
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- 20.
Review RADAR for the following question.
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Current Version
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Mar 21, 2023Quiz Edited by
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Feb 17, 2012Quiz Created by
Gail Spitzenberger
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