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Nice Win Big Webinar - Fraud & Authentication

This is a short assessment that will help you to evaluate your understanding of the solution. Do note that you are only allowed to attempt this quiz ONCE and are required to complete it by Friday, 8 March, 11:59pm...

Questions: 10 | Attempts: 108 | Last updated: Feb 15, 2025

Sample Question 1
Your voice print is

A unique identifier that cannot be altered

Comprised of 50 different characteristics, both behavioral and physical characteristics

A unique identifier that cannot be altered & comprised of 50 behavioral characteristics only

A & B

Sample Question 2
Why has the contact center become a target for fraud?

Organizations have strengthened security across other channels

Organizations have not strengthened security across all channels

Fraudsters are able to manipulate agents for social engineering & Fraudsters are becoming more adept at bypassing the current fraud prevention mechanisms in the contact center

A & C

Sample Question 3
The fraud paradox has traditionally meant that

Protecting against fraud increases cost and customer churn while doing nothing reduces cost and customer churn

Protecting against fraud decreases cost and customer churn while doing nothing reduces cost and customer churn

Protecting against fraud increases cost and customer churn while doing nothing also increases cost and customer churn

Protecting against fraud decreases cost and customer churn while doing nothing increases cost and customer churn

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Sample Question
According to NOAA, which is the #1 weather related killer?

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Heat

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Questions: 10 | Attempts: 111 | Last updated: Mar 20, 2025

Sample Question
What step below is 1st in adding a new account in SalesLogix?

Key in the complete address

Add the contact name(s)

Add the Major Line of Business Opportunity

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Sample Question
What are the two billing codes for the Cobalt Series Power wheelchairs?

K0821 for the cobalt X23 and K0823 for the Cobalt

K0821 for both

K0821 for the Cobalt and K0823 for the Cobalt X23

K0823 for both

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Questions: 10 | Attempts: 104 | Last updated: Mar 4, 2025

Sample Question
The Nursery Mix products are meant to address all customer's needs?

True

False

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Questions: 10 | Attempts: 83 | Last updated: Oct 17, 2025

Sample Question
What is the name of the company selling Banrot, OH2, Rout and the other brands formerly sold by the company known as Scotts Professional or simply “Scotts”.

Everest

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Everiss

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Sample Question
What is the end date of the AT Early order program?

April 15

April 30

May 15

May 30

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Questions: 10 | Attempts: 96 | Last updated: Jan 22, 2025

Sample Question
BOK stands for “Book of Knowledge”

True

False

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