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Service Training Quizzes & Trivia

Curious and eager to learn new trivia about life, the universe, and everything? If yes, what better way to take some awesome quizzes online to satisfy your hunger for knowledge? Test yourself and share these quizzes with your friends and peers to find out who is the quiz champ!

Enhance your knowledge about a topic or learn something completely new by answering quiz questions. You can prepare for an upcoming test, simply keep yourself updated or even get insights into creating awesome questions with these quizzes.

Each and every quiz that we have is made up of well-researched and interesting quiz questions that test your awareness and grasp of the subject. With detailed instant feedback for quiz answers, you can easily learn something new about with every question you attempt.

View results instantly and share them online with your network to get some serious bragging rights. So what are you waiting for? Take the ultimate quiz and check if you're the master of the subject.
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This quiz will cover universal precautions, fire and safety, consumer’s rights, confidentiality, cultural competence and trauma informed services.  Please retake the quiz if you score below 100%.  To retake the...

Questions: 10  |  Attempts: 45   |  Last updated: Jun 28, 2019
  • Sample Question
    HIV is transmitted indirectly by touching or working around people who are HIV-positive.

Answer the quiz to see how well you score on your Shelly's Customer Service Overall.

Questions: 3  |  Attempts: 43   |  Last updated: Sep 10, 2019
  • Sample Question
    When a customer walks up to your work station you should...

This quiz is based on the CEU Customer Service training module. Order entry protocol, COPS shortcuts, methods of service, service types, and basic customer service culture will be tested.

Questions: 49  |  Attempts: 25   |  Last updated: Sep 10, 2019
  • Sample Question
    Courier Express offers live customer service in order to improve the customer experience, even though it would be cheaper to outsource a call center.
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