care: Trivia Questions Quiz On Employee Training!

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| By Mparkerrci
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Quizzes Created: 2 | Total Attempts: 12,305
Questions: 6 | Attempts: 5,074

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care: Trivia Questions Quiz On Employee Training! - Quiz

This is an opportunity to gather information about the manner in which CARE is trained and to develop and implement improvements so that all associates receive the best training and preparation in serving our customer and perfecting our efforts to WOW the BOSS!


Questions and Answers
  • 1. 

    What does the C in C.A.R.E stand for? 

    Explanation
    The C in C.A.R.E stands for Connect. This means that in the context of C.A.R.E, connecting refers to building relationships and establishing connections with others. It emphasizes the importance of forming meaningful connections, whether it be with colleagues, customers, or clients. By connecting with others, one can foster trust, understanding, and collaboration, ultimately leading to more effective communication and problem-solving.

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  • 2. 

    What does the A in C.A.R.E stand for? 

    Explanation
    The correct answer is "Assess." In the context of C.A.R.E, the A stands for Assess. This means that in order to provide care, one must first evaluate and analyze the situation or problem at hand. Assessment involves gathering information, observing symptoms, and identifying any potential risks or issues. It is a crucial step in understanding the needs of the individual or situation, and it helps in determining the appropriate course of action or care to be provided.

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  • 3. 

    What does the R in C.A.R.E stand for? 

    Explanation
    The R in C.A.R.E stands for "Recommend". This means that in the context of the question, when using the C.A.R.E approach, one should provide recommendations or suggestions.

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  • 4. 

    What does the E in C.A.R.E stand for? 

    Explanation
    The E in C.A.R.E stands for "Encourage". This means that when practicing the concept of C.A.R.E, one should actively support and motivate others, showing them that their efforts are recognized and appreciated. Encouragement can help boost morale and confidence, fostering a positive and supportive environment.

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  • 5. 

    The technique in which employees repeat their actions to get a positive reward and avoid actions resulting in negative consequences is classified as

    • A.

      Confirmation

    • B.

      Reinforcement

    • C.

      Technical modeling

    • D.

      Active modeling

    Correct Answer
    B. Reinforcement
    Explanation
    Reinforcement is the technique in which employees repeat their actions to get a positive reward and avoid actions resulting in negative consequences. This involves providing incentives or rewards for desired behaviors and implementing consequences or punishments for undesired behaviors. By reinforcing positive actions, organizations can encourage employees to continue performing well and discourage them from engaging in behaviors that may have negative consequences.

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  • 6. 

    The procedure of analyzing human capital availability and need of human resources for the organization is classified as

    • A.

      Human resource planning

    • B.

      Recruitment planning

    • C.

      Cost planning

    • D.

      Differentiation planning

    Correct Answer
    A. Human resource planning
    Explanation
    Human resource planning refers to the process of analyzing the availability of human capital and determining the need for human resources within an organization. It involves assessing the current workforce, identifying future staffing needs, and developing strategies to meet those needs. This process helps organizations to effectively manage their human resources and ensure they have the right people with the right skills in the right positions. Recruitment planning, cost planning, and differentiation planning are not specifically focused on analyzing human capital availability and need, making them incorrect options.

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  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Aug 19, 2011
    Quiz Created by
    Mparkerrci
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