What Do You Know About Employee Training And Development? Trivia Quiz
What Do You Know About Employee Training And Development? In an organization, it is important that you ensure that your well capable employees do not get comfortable and start slacking in their jobs and one way of knowing this is by giving them refresher trainings so that they may fill future positions in the business. See how well you have incorporated this concept by taking the quiz.
- 1.On Alicia's first day of work at a software firm, she attended a meeting with the HR manager and other new employees. Alicia learned about employee benefits packages, personnel policies, and the structure of the company. In which of the following did Alicia most likely participate?do you like?
- A.
Recruitment
- B.
Selection
- C.
Employee orientation
- D.
Employee development
- 2.Which of the following terms refers to helping new employees appreciate the values and culture of a firm?
- A.
Onboarding
- B.
Outsourcing
- C.
Organizing
- D.
Offshoring
- 3.Which of the following is most likely NOT one of the goals of a firm's employee orientation program?
- A.
Making new employees feel like part of a team
- B.
Helping new employees become socialized into the firm
- C.
Assisting new employees in selecting the best labor union
- D.
Teaching new employees about the firm's history and strategies
- 4.All of the following topics are typically addressed during employee orientation EXCEPT ________.
- A.
Employee benefits
- B.
Personnel policies
- C.
Work behavior expectations
- D.
Wage curves
- 5.The methods used to give new or present employees the skills they need to perform their jobs are called ________.
- A.
Orientation
- B.
Training
- C.
Development
- D.
Management
- 6.MTR Enterprises failed to provide adequate safety training to one of its employees. As a result, the employee harmed a customer. A court would most likely find MTR liable for ________.
- A.
Discrimination
- B.
Negligent training
- C.
Occupational fraud
- D.
Hazardous training
- 7.Which of the following will most likely NOT help employers protect themselves against charges of negligent training?
- A.
Confirming an employee's claims of skill and experience
- B.
Providing extensive and appropriate training
- C.
Evaluating the effectiveness of the training
- D.
Paying employees for their training time
- 8._______ identifies the training employees will need to fill future jobs.
- A.
Competency modeling
- B.
Performance analysis
- C.
Strategic training needs analysis
- D.
Screening
- 9.What is the first step in the ADDIE training process?
- A.
Assessing the program's successes
- B.
Appraising the program's budget
- C.
Analyzing the training need
- D.
Acquiring training materials
- 10.What is the second step in the ADDIE training process?
- A.
Developing training aids
- B.
Defining the training objectives
- C.
Designing the overall training program
- D.
Designating employees who need training
- 11.Which of the following will most likely occur during the third step of the ADDIE training process?
- A.
Training a targeted group
- B.
Creating training materials
- C.
Evaluating the success of the program
- D.
Estimating a budget for the training program
- 12.Which of the following would most likely occur during the fourth step of the ADDIE training process?
- A.
Holding on-the-job training sessions
- B.
Selecting employees for training
- C.
Preparing online training materials
- D.
Asking participants for feedback
- 13.What is the final step in the ADDIE training process?
- A.
Evaluating the program's successes or failures
- B.
Rewarding employees for program participation
- C.
Conducting a budget and needs analysis
- D.
Training the targeted group of employees
- 14.James, an HR manager, is currently identifying the specific knowledge and skills required for a telemarketing position at Newman Enterprises. James is most likely involved in which of the following?
- A.
Task analysis
- B.
Program evaluation
- C.
Employee development
- D.
Screening
- 15.Amy, an accounting supervisor, has been asked to provide training for her subordinates about new tax laws. In order to motivate the individuals who attend her training session, Amy should most likely do all of the following EXCEPT ________.
- A.
Use as many visual aids as possible during the session
- B.
Provide an overview of the material to be covered
- C.
Use new terminology and technical concepts
- D.
Give information in logical, meaningful sections
- 16.Trainees should be provided adequate practice and be allowed to work at their own pace during a training session in order to ________.
- A.
Screen applicants based on ability
- B.
Transfer skills more easily to the job
- C.
Reduce training costs
- D.
Determine appropriate pay scales
- 17.________ is a detailed study of the job to determine what specific skills the job requires.
- A.
Needs analysis
- B.
Task analysis
- C.
Training strategy
- D.
Development planning
- 18.Which of the following consolidates information regarding required tasks and skills in a format that is helpful for determining training requirements?
- A.
Training assessment form
- B.
Task analysis record form
- C.
Organizational skills sheet
- D.
Work function analysis
- 19.Employers will most likely use all of the following methods to identify training needs for new employees EXCEPT ________.
- A.
Analyzing job descriptions
- B.
Reviewing performance standards
- C.
Questioning current job holders
- D.
Conducting a work sampling
- 20.A graphic model that presents a precise overview of the knowledge, skills, and behaviors someone would need to perform a job well is known as a(n) ________.
- A.
Scatter plot
- B.
Competency model
- C.
Classification table
- D.
Organizational chart
- 21.The process of verifying that there is a performance deficiency and determining if such deficiencies should be corrected through training or through some other means is called ________.
- A.
Needs analysis
- B.
Training assessment
- C.
Performance analysis
- D.
Performance appraisal
- 22.Mark Caffrey, vice president of sales at Samson Pharmaceuticals, manages a sales team of ten employees. Members of Mark's sales force vary in experience level. Four members of the sales team have worked at Samson for less than one year. The other six salespeople have been with Samson anywhere from three to seven years. Mark recently received the annual sales report and noticed that sales have been dropping steadily over the last year. Mark is considering the idea of providing training to his sales team as a way to boost sales. Which of the following best supports the argument that the drop in Samson's sales can be solved through training?
- A.
Attitude surveys sent to Samson personnel suggest that the firm's elimination of year-end bonuses has angered many employees.
- B.
Recent studies suggest that sales of name-brand pharmaceuticals, such as Samson, are dropping as more people are choosing to use generic drugs instead.
- C.
The rising costs associated with college recruiting have forced Samson to hire sales associates through online job sites
- D.
Members of the sales team have expressed that they do not fully understand the benefits and side effects of the latest medications released by Samson.
- 23.Mark Caffrey, vice president of sales at Samson Pharmaceuticals, manages a sales team of ten employees. Members of Mark's sales force vary in experience level. Four members of the sales team have worked at Samson for less than one year. The other six salespeople have been with Samson anywhere from three to seven years. Mark recently received the annual sales report and noticed that sales have been dropping steadily over the last year. Mark is considering the idea of providing training to his sales team as a way to boost sales. Which of the following most likely undermines the argument that the drop in Samson's sales can be solved through training?
- A.
The newest members of the Samson sales force are unfamiliar with the procedures used by the firm to measure the effectiveness of new drugs.
- B.
Samson recently eliminated its long-standing policy of paying salespeople commissions on top of base salaries, which angered employees.
- C.
Samson's most experienced salesperson retired after working at the firm for more than twenty years.
- D.
Samson sales team members recently received their annual performance appraisals.
- 24.Mark Caffrey, vice president of sales at Samson Pharmaceuticals, manages a sales team of ten employees. Members of Mark's sales force vary in experience level. Four members of the sales team have worked at Samson for less than one year. The other six salespeople have been with Samson anywhere from three to seven years. Mark recently received the annual sales report and noticed that sales have been dropping steadily over the last year. Mark is considering the idea of providing training to his sales team as a way to boost sales. All of the following questions are relevant to Mark's decision to implement a training program for his sales team EXCEPT:
- A.
What methods are used for recruiting and interviewing individuals for sales positions?
- B.
Does every salesperson understand what his or her performance standards are?
- C.
What tools are available to sales team members to help them work efficiently?
- D.
What were the results of attitude surveys distributed to the sales team?
- 25.Which of the following best describes the first step in a performance analysis?
- A.
Comparing a person's actual performance to the ideal performance
- B.
Investigating employee-related customer complaints
- C.
Evaluating supervisor performance reviews
- D.
Conducting job knowledge assessments
Questions: 25 | Attempts: 5002 | Last updated: Feb 12, 2020
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