Has to know everything there is to know about APS
Creates positive peer relationships
Is an APS advocate in his or her community
Is informed with the latest company news and issues
Stays quiet when a friend asks why his bill is so high
Takes over as editor for Newsline
Makes more financial results calls to investors
Schedules meetings with executives immediately
Sits down to talk about performance for an After the Call video for employees
Customer Assistance Program Summits
Limited Income Emergency Drills
The D.A.R.E. Program
E-3 Energy Support Program
Kilowatt Certification
Attendance at four (4) ambassador endorsed activities per year
Attendance at informational/issue driven meetings
Annual Ambassador meetings
All of the above
Make the company seem more hip
Communicate effectively during outages
Attract new customers
Offer coupons
Like the APS page on Facebook
Retweet something posted by @apsFYI on Twitter
Share one of APS's Facebook posts
All of the above
Customers
Arizona Corporate Commission
Employees
Local, state and national politicians
Tell your friends and family that the stadium is probably in SRP territory
Tweet that this type of outage usually lasts 3+ hours
Respond to a friend's post on Facebook blaming APS and say there's no way it could be APS's fault
Avoid speculation
State opinions are your own, not those of APS
Mark anti-APS comments on Facebook as spam
Identify yourself as an employee
Protect confidential information
Empower our most passionate employees
Provide tools and resources
Promote a positive company reputation
Contribute to business goals
To have fun!
All of the above
Employees
Safety
Integrity & Trust
Operational Excellence
Environmental Stewardship
Customers & Communities
Accountability
Shareholder Value
Respect
True
False
Recognition with ambassador certification
Professional development goal
Share/provide feedback to company
Informed with the latest company information
All of the above
Wait!
Here's an interesting quiz for you.