The following quiz will test your knowledge of UIC Service Center Operations.
The total amount $ 122.65, her signature, and paid to UIC.
The total amount $ 122.65, her signature, UIN number, and paid to UIC.
The total amount $ 122.65+tax, her signature, paid to UIC and UIN number.
She cannot pay with only a check because the maximum amount accepted by check is $100. She will need to split the payment or use a different method of payment.
413-XXXX, 355-XXXX, 996-XXXX
413-XXXX, 335-XXXX, 996-XXXX
413-XXXX, 995-XXXX, 336-XXXX
413-XXXX, 955-XXXX, 366-XXXX
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$100
$150
$200
$300
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Register X-Reading
Register Z-Reading
Register Detail Feed
Cash
Credit Card Slips
Checks
Miscellaneous Vouchers (Original Copy)
Miscellaneous Vouchers (Copies)
Credit Card Detail Report
Credit Card Settlement Report
Rolled Coins
Loose Change
White Daily Receipts Form
Yellow Daily Receipts Form
Pink Daily Receipts Form
Printed Excel Forms
Yellow Photo ID Forms
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Register X-Reading
Register Z-Reading
Register Detail Feed
Cash
Credit Card Slips
Checks
Miscellaneous Vouchers (Original Copy)
Miscellaneous Vouchers (Copies)
Credit Card Detail Report
Credit Card Settlement Report
Rolled Coins
Loose Change
White Daily Receipts Form
Yellow Daily Receipts Form
Pink Daily Receipts Form
Printed Excel Forms
Yellow Photo ID Forms
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101
106
107
108
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True
False
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All bills
$5 bills and higher
$10 bills and higher
$20 bills and higher
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True
False
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$1.00
$1.50
$2.00
$2.50
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True
False
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Dial the last 5 digits of the campus number and press "Transfer"
Press "Transfer". dial the last 5 digits of the campus number, then "Transfer" again, and press "End Call"
Press "Transfer", dial the last 5 digits of the campus number, then "Transfer" again
Press "Transfer" and dial the last 5 digits of the campus number
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CTA 1-Day Passes
CTA 3-Day Passes
CTA 7-Day Passes
CTA 7-Day PACE Passes
CTA 30-Day Passes
CTA 30-Day Reduced Fare Passes
CTA $10 Transit Cards
CTA $20 Transit Cards
CTA $15.30 Reduced Fare Transit Cards (2-Pack)
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5-5555
6-1212
6-1221
6-2830
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True
False
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True
False
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A photo ID
Their phone number
The department where they work
Their name
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Have them fill out the form and give them the refund.
Have them fill out the form and give them the refund up to the maximum amount.
Ask for a photo ID, have them fill out the form, and give them a refund of up to the maximum amount.
Ask for a photo ID, fill out the form yourself, and give them a refund of up to the maximum amount. Mark your initials that you have given the refund.
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"Student Center East."
"UIC Student Center East, Service Center."
"UIC Student Center East, Service Center. This is [name]. How can I help you?"
"UIC Student Center East. This is [name]. How can I help you?"
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Service Center is not responsible for lost, damaged, or expired items.
Limited sales to groups. Some items are only sold to students or staff with an I-Card.
No change is given to for Transit Benefit Checks.
Transit Benefit Checks are only used for CTA passes.
We do not accept personal checks over $100.
Personal checks are only accepted from those with an I-Card.
No refunds or exchanges.
Must have a valid photo I.D. to use a credit card.
Must have a valid photo I.D. to be issued vending refunds.
Credit card payments are only accepted from students and staff with a valid I-Card.
Large quantity purchases must be called a day in advance.
Credit card purchases must be over $5.
We cannot accept bills higher than $20.
There is a limit of 5 items purchased per transaction.
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Between 10am-2pm, you must go upstairs to the Cashier's Office with the blue cash bag and key. Verify the bank is $200 by counting it. Transfer the money from the red to the blue bag. Sign the Cashier's log sheet. Bring the red bag and cash bag key downstairs.
Between 10am-2pm, you must go upstairs to the Cashier's Office with the blue cash bag and key. Transfer the money from the red to the blue bag. Sign the Cashier's log sheet. Bring the red bag and cash bag key downstairs.
Between 9am-4pm, you must go upstairs to the Cashier's Office with the blue cash bag and key. Transfer the money from the red to the blue bag. Bring the red bag downstairs.
Between 9am-4pm, you must go upstairs to the Cashier's Office with the blue cash bag and key. Verify the bank is $200 by counting it. Transfer the money from the red to the blue bag. Sign the Cashier's log sheet. Bring the red bag and cash bag key downstairs.
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Valid university I-Card
A lock
A correct and complete Locker Registration form
$25 to rent a locker for a semester, $50 for the entire school year
Appropriate locker contents as detailed in the policy.
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Check for a valid Photo I.D. to verify identity.
Customer must provide an accurate description of the phone.
Customer must provide an accurate description of contact list.
Customer must sign and date the Lost & Found log.
Initial that you have given them the item.
Customer must provide a contact phone number in case we need to reach them.
Cross out the log entry when the customer leaves because it is no longer needed.
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The "void after" date of the check needs to be verified by checking the bottom right-hand side of the Transit Benefit Check. Expired checks are not accepted.
The patron's ID needs to be verified before accepting a Transit Check.
The patron must have their UIN written along the top of the check.
The check is signed in the back, above the endorsement line.
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1
2
3
4
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They must email the image, powerpoint, or pdf with the pdf form request to [email protected]. Yes, there is a cost and it depends on the amount of slides they would like up and the amount of time they need it on the screen.
They must bring the ads to the Service Center. No, there is no cost for all departments.
They must email the image, powerpoint, or pdf with the pdf form request to [email protected]. No, there is no cost for all departments.
They must bring the ads to the Service Center. Yes, there is a cost and it depends on the amount of slides they would like up and the amount of time they need it on the screen.
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