Sales And Service Training: Quiz! Test

Citation building is a part of the Organic product. Citation building refers to the process of creating and managing online citations, which are mentions of a business's name, address, and phone number (NAP) on external websites. This helps to improve the business's online visibility and local search rankings. Organic product focuses on optimizing a website's visibility in search engine results through various strategies, including citation building.

The preferred contract and payment option is the 3 Month Contract with prepay because it offers the benefit of a longer contract term, which provides stability and commitment from both parties. Additionally, the prepayment ensures that the payment is made upfront, reducing the risk of late or missed payments. This option offers a balance between a longer contract term and the convenience of prepaying.

The correct answer is Organic, Ads, or Max. This means that a client with a population of 100,000 can be sold any combination of organic products, advertisements, or maximum products. The population size does not limit the options available for selling products, and the client can choose from any of these options based on their preferences and needs.

The new radius used for Organic Geo-Targeting is 20 miles. This means that when implementing organic geo-targeting, the targeting will be based on a radius of 20 miles from a specific location. This implies that any organic content or advertisements will be shown to users within this 20-mile radius, allowing for more targeted and relevant content delivery.

The maps case will fire on Day 1 if we find an existing Google listing for a client. This implies that as soon as we come across a client's Google listing, the maps case will be initiated without any delay.

The statement implies that the new touch plan schedule is not exclusively for new clients, meaning that it can also be applicable to existing clients. Therefore, the correct answer is False.

The prepay balance should say $2000 in the Yodle Live footer. This is because the client has a 3-month commitment and has prepaid for 3 months, which amounts to $1000 per month for 3 months, totaling $3000. However, since it is the first day live, the prepay balance will be $2000, as $1000 has already been deducted for the first month.

The correct answer is "Dedicated." This means that when the client purchases Yodle Ads, they will have access to their own dedicated internal dashboard. This dashboard will be specifically tailored to their needs and will provide them with all the necessary tools and information to manage and track their Yodle Ads campaigns effectively. The dedicated dashboard ensures that the client has full control and visibility over their advertising efforts.

Sales will quote a lead range for the sale of Yodle Max. This means that when selling Yodle Max, the sales team will provide a range of potential leads to the customer. This range could include the minimum and maximum number of leads that the customer can expect to receive when using Yodle Max. By providing a lead range, the sales team is giving the customer an idea of the potential value and effectiveness of the product in generating leads for their business.

If a client is sold for $800, it will go to the Dedicated service model. In a Dedicated service model, a client pays a fixed amount to have exclusive access to a specific set of resources or services. This means that the client will have dedicated resources allocated solely for their use, ensuring higher performance, customization, and security compared to a Pooled service model where resources are shared among multiple clients.