Sales And Service Training: Quiz! Test
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Which product is Citation building a part of?
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Web
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Ads
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Organic
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This Sales and Service Training Quiz assesses knowledge on product offerings, contract preferences, and client engagement strategies. It is designed to enhance understanding of sales processes and client management in a professional setting.
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- 2.
Which of the contract & payment options below is preferred?
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3 Month Contract w/ prepay
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3 Month Contract w/ no prepay
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Month to Month Contract w/ 3 months prepay
Correct Answer
A. 3 Month Contract w/ prepayExplanation
The preferred contract and payment option is the 3 Month Contract with prepay because it offers the benefit of a longer contract term, which provides stability and commitment from both parties. Additionally, the prepayment ensures that the payment is made upfront, reducing the risk of late or missed payments. This option offers a balance between a longer contract term and the convenience of prepaying.Rate this question:
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- 3.
What product(s) can be sold to a client with a 100,000 population?
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Organic Only
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Organic or Max Only
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Organic, Ads, or Max
Correct Answer
A. Organic, Ads, or MaxExplanation
The correct answer is Organic, Ads, or Max. This means that a client with a population of 100,000 can be sold any combination of organic products, advertisements, or maximum products. The population size does not limit the options available for selling products, and the client can choose from any of these options based on their preferences and needs.Rate this question:
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- 4.
What is the new radius used for Organic Geo-Targeting?
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15 miles
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20 miles
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30 miles
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50 miles
Correct Answer
A. 20 milesExplanation
The new radius used for Organic Geo-Targeting is 20 miles. This means that when implementing organic geo-targeting, the targeting will be based on a radius of 20 miles from a specific location. This implies that any organic content or advertisements will be shown to users within this 20-mile radius, allowing for more targeted and relevant content delivery.Rate this question:
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- 5.
If we find an existing Google listing for a client, when will the maps case fire?
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Day 1
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Day 8
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No need for a maps case
Correct Answer
A. Day 1Explanation
The maps case will fire on Day 1 if we find an existing Google listing for a client. This implies that as soon as we come across a client's Google listing, the maps case will be initiated without any delay.Rate this question:
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- 6.
The new touch plan schedule is for new clients only.
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True
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False
Correct Answer
A. FalseExplanation
The statement implies that the new touch plan schedule is not exclusively for new clients, meaning that it can also be applicable to existing clients. Therefore, the correct answer is False.Rate this question:
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- 7.
In the example below, what should the prepay balance say in the Yodle Live footer? $1000 a month Ads client with a 3-month commitment and 3 months prepay: You will see the contract term set to 3 months and a prepay balance of $___ on the first day live.
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$0
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$2000
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$3000
Correct Answer
A. $2000Explanation
The prepay balance should say $2000 in the Yodle Live footer. This is because the client has a 3-month commitment and has prepaid for 3 months, which amounts to $1000 per month for 3 months, totaling $3000. However, since it is the first day live, the prepay balance will be $2000, as $1000 has already been deducted for the first month.Rate this question:
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- 8.
Your client has been sold Yodle Ads, which internal dashboard do you see?
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Pooled
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Dedicated
Correct Answer
A. DedicatedExplanation
The correct answer is "Dedicated." This means that when the client purchases Yodle Ads, they will have access to their own dedicated internal dashboard. This dashboard will be specifically tailored to their needs and will provide them with all the necessary tools and information to manage and track their Yodle Ads campaigns effectively. The dedicated dashboard ensures that the client has full control and visibility over their advertising efforts.Rate this question:
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- 9.
Sales will quote a lead range for the sale of Yodle Max.
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True
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False
Correct Answer
A. TrueExplanation
Sales will quote a lead range for the sale of Yodle Max. This means that when selling Yodle Max, the sales team will provide a range of potential leads to the customer. This range could include the minimum and maximum number of leads that the customer can expect to receive when using Yodle Max. By providing a lead range, the sales team is giving the customer an idea of the potential value and effectiveness of the product in generating leads for their business.Rate this question:
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- 10.
If a client is sold for $800, what service model will it go to?
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Pooled
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Dedicated
Correct Answer
A. DedicatedExplanation
If a client is sold for $800, it will go to the Dedicated service model. In a Dedicated service model, a client pays a fixed amount to have exclusive access to a specific set of resources or services. This means that the client will have dedicated resources allocated solely for their use, ensuring higher performance, customization, and security compared to a Pooled service model where resources are shared among multiple clients.Rate this question:
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Quiz Review Timeline (Updated): Mar 21, 2023 +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
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Current Version
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Mar 21, 2023Quiz Edited by
ProProfs Editorial Team -
Dec 31, 2012Quiz Created by
YodleTraining
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