Tr - Fa3 - Client Management

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| By Catherine Halcomb
Catherine Halcomb
Community Contributor
Quizzes Created: 1443 | Total Attempts: 6,686,485
| Attempts: 54
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  • 1/10 Questions

    Mass Client Edit is the application used to make modifications to multiple clients.

    • True
    • False
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About This Quiz

The TR - FA3 - Client Management quiz assesses knowledge on essential client management forms, procedures, and data handling in a business context. It covers client forms, billing group requirements, mass client edits, and details management, crucial for effective client relations and operations.

Tr - Fa3 - Client Management - Quiz

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  • 2. 

    Which field is required in the Client Details form?

    • Type

    • Status

    • Category

    • Class

    Correct Answer
    A. Status
    Explanation
    The field that is required in the Client Details form is "Status". This field is necessary to indicate the current status of the client, such as active, inactive, or pending. It helps in managing and categorizing clients based on their status, which can be useful for various purposes such as tracking client progress, determining eligibility for certain services, or identifying potential leads.

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  • 3. 

    The office, department and profit center codes in Client Details default from settings in the General Ledger Parameters.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    The statement is true because the office, department, and profit center codes in the Client Details section are set to default from the settings in the General Ledger Parameters. This means that when a new client is added, the office, department, and profit center codes will automatically populate based on the predetermined settings in the General Ledger Parameters.

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  • 4. 

    Prior to closing a client all of the matters associated with the client must be closed first.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    Before closing a client, it is necessary to close all matters associated with that client. This ensures that all tasks, obligations, and responsibilities related to the client have been completed or resolved. Failing to close these matters may result in unfinished work or unresolved issues, which can have negative consequences for both the client and the business. Therefore, it is important to ensure that all client matters are closed before officially closing the client.

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  • 5. 

    When you make a change to the Client Time & Billing information, all matters will automatically be updated.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Making a change to the Client Time & Billing information does not automatically update all matters. This implies that there is no direct relationship between the Client Time & Billing information and matters. Therefore, the correct answer is False.

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  • 6. 

    Which client forms are required?

    • Fee Rates

    • Time & Billing

    • Disbursement Constraints

    • Client Details

    Correct Answer(s)
    A. Time & Billing
    A. Client Details
    Explanation
    The client forms that are required are Time & Billing and Client Details. Time & Billing forms are necessary to track and bill the time spent on client work, while Client Details forms are needed to gather and store important information about the client, such as contact details, billing address, and any specific requirements or preferences they may have. These forms are essential for effective client management and ensuring accurate billing and communication.

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  • 7. 

    All clients must have at least one bill group.

    • True

    • False

    Correct Answer
    A. True
    Explanation
    All clients must have at least one bill group because bill groups are used to categorize and organize clients' bills. Without a bill group, it would be difficult to track and manage the billing information for each client effectively. Therefore, it is necessary for all clients to have at least one bill group.

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  • 8. 

    A bill format for the client may be defined in which of the Client Forms:

    • Client Time & Billing

    • Bill Groups

    • Client Details

    • Fee Rates

    Correct Answer
    A. Bill Groups
    Explanation
    In the Client Forms section, the bill format for the client can be defined in the "Bill Groups" option. This suggests that within the Bill Groups section, there are customizable options for creating and formatting bills specific to each client. It allows for easy organization and customization of billing information, ensuring that the client's bill is accurately and professionally presented.

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  • 9. 

    A client will be created with an entity type of Payor for which purpose:

    • To establish it as an entity for Accounts Payable activities

    • To establish it as an entity for Split Billing activities

    • To establish it as an entity for Marketing

    • To establish it as an entity for Records

    Correct Answer
    A. To establish it as an entity for Split Billing activities
    Explanation
    The client will be created with an entity type of Payor in order to establish it as an entity for Split Billing activities. Split Billing is a process where the cost of a service or product is divided between multiple payors. By creating the client as a Payor entity, it allows for the proper tracking and management of billing activities related to split payments.

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  • 10. 

    Associated Employees may be assigned to a client to track additional credit realization information.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    The statement suggests that Associated Employees may be assigned to a client to track additional credit realization information. However, this statement is false. Associated Employees are not assigned to clients for the purpose of tracking credit realization information. The assignment of employees to clients is typically done for other reasons such as managing client accounts, providing customer support, or carrying out specific tasks related to the client's needs.

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Quiz Review Timeline (Updated): May 4, 2023 +

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  • Current Version
  • May 04, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jul 05, 2012
    Quiz Created by
    Catherine Halcomb
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