Quiz - Sales Process

25 Questions | By Vikas.sharma | Last updated: Mar 17, 2022 | Total Attempts: 639

Questions

Settings

Create your own Quiz

Questions and Answers

1.

Planning bridges the gap between
- A.
  
  Objectives
- B.
  
  Success
- C.
  
  Good and bad results
- D.
  
  Where we are and where we want to go
2.

Benefits of Planning is
- A.
  
  Facilitates objective achievement
- B.
  
  Minimizes uncertainties
- C.
  
  Facilitates co-ordination
- D.
  
  All Options
3.

STP (Standard Tour Plan) should be of _____ Days
- A.
  
  25
- B.
  
  27
- C.
  
  23
- D.
  
  24
4.

Meaning of RCPA is
- A.
  
  Registered Care Providers Association
- B.
  
  Remote Control Perimeter Access
- C.
  
  Retail Chemist Prescription Audit
- D.
  
  Regional Climate Protection Authority
5.

RCPA helps in
- A.
  
  Identifying right customer
- B.
  
  Assess Customer potential
- C.
  
  Up date Doctor wise Product and Product wise Drs
- D.
  
  All Options
6.

RCPA facilitate effective product promotion by
- A.
  
  Detail the Right product
- B.
  
  Utilisation of Right input
- C.
  
  Validate support on our product
- D.
  
  All Options
7.

For thorough RCPA always ask
- A.
  
  Closed Question
- B.
  
  Right question
- C.
  
  Open ended question
- D.
  
  No question
8.

Product presentation should be with
- A.
  
  Sequence of priority brands
- B.
  
  Focus on usp
- C.
  
  Demand of Rx
- D.
  
  All Options
9.

For Conversion of Customer we have to communicate first
- A.
  
  Benefit
- B.
  
  Feature
- C.
  
  Side effect
- D.
  
  Adverse effect
10.

An Objection means
- A.
  
  Doctor is convinced
- B.
  
  Doctor is undecided
- C.
  
  Doctor is confused
- D.
  
  Doctor is clear
11.

First Step of Objection handling is
- A.
  
  Ask the question to clarify
- B.
  
  Understand and empathize
- C.
  
  Giving an answer
- D.
  
  Active listening
12.

Second step of Objection handling is
- A.
  
  Active listening
- B.
  
  Ask the question to clarify
- C.
  
  Understand and empathize
- D.
  
  Giving an answer
13.

Attentive listening is
- A.
  
  Pretending
- B.
  
  Listening to Answer
- C.
  
  Listening to learn
- D.
  
  All Options
14.

Communication get affected adversly by
- A.
  
  Assumption
- B.
  
  EGO
- C.
  
  Personality
- D.
  
  All Options
15.

Effective communication needs
- A.
  
  Gestures
- B.
  
  Eye contact
- C.
  
  Voice control and Voice modulation
- D.
  
  All Options
16.

Probing means
- A.
  
  Providing solution
- B.
  
  Asking questions
- C.
  
  Solving problems
- D.
  
  Answering questions
17.

Probing Skill is
- A.
  
  Answering Skill
- B.
  
  Questioning Skill
- C.
  
  RCPA skill
- D.
  
  All Options
18.

Major challenge In probing is
- A.
  
  Lack of inputs
- B.
  
  Lack of money
- C.
  
  Lack of knowledge
- D.
  
  Lack of availability
19.

When to close the call
- A.
  
  On completion of detailing
- B.
  
  On getting buying signals
- C.
  
  Customer agrees for your proudct
- D.
  
  All Options
20.

What is summerizing while closing the call
- A.
  
  Tell all the points to customer
- B.
  
  Summary of questions
- C.
  
  Summary of objections
- D.
  
  Summary of all important points discussed with demand of Rx
21.

Meaning of NCA is
- A.
  
  National Cancer Act
- B.
  
  Non call activity
- C.
  
  National Coverage Analysis
- D.
  
  National care association
22.

Leave & NCA can be planned in _______
- A.
  
  STP
- B.
  
  MTP
- C.
  
  STP & MTP
- D.
  
  None
23.

Campaign and invested doctors can be identify by
- A.
  
  Gray Colour
- B.
  
  Red colour
- C.
  
  Green colour
- D.
  
  Star
24.

For implementation we require
- A.
  
  To do list
- B.
  
  Success orientation
- C.
  
  Objectives
- D.
  
  Understanding and resource planning
25.

Connect2SWin customers are to be covered by FO/ABM/SM with
- A.
  
  1-2 -3 Plan
- B.
  
  3-2-1 Plan
- C.
  
  1-2 -3 Plan
- D.
  
  1- 2 -4 Plan