Sales 101 Trivia: The Process! Quiz

8 Questions | Total Attempts: 87

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Sales 101 Trivia: The Process! Quiz

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Questions and Answers
  • 1. 
    What is the Sales Process?
    • A. 

      The Open

    • B. 

      The Pitch

    • C. 

      The Close

    • D. 

      All of the above

  • 2. 
    How long do we have to get the opening out to our customers?
    • A. 

      5 Seconds

    • B. 

      10 Seconds

    • C. 

      15 Seconds

    • D. 

      As long as it takes.

  • 3. 
    What phase do we present the product and address features and benefits?
    • A. 

      The Open

    • B. 

      The Pitch

    • C. 

      The Close

  • 4. 
    We should always ask for the sale in yes/no format.
    • A. 

      True

    • B. 

      False

  • 5. 
    Which is the most important phase of the process?
    • A. 

      The Open

    • B. 

      The Pitch

    • C. 

      The Close

    • D. 

      They are all equally important

  • 6. 
    Customer's needs and wants which match the product features:
    • A. 

      Feature-benefit selling

    • B. 

      Personal selling

    • C. 

      Pre-approach

    • D. 

      Consultative selling

  • 7. 
    A customer will get from a good or service and personal satisfaction
    • A. 

      Emotional motives

    • B. 

      Product features

    • C. 

      Customer benefits

    • D. 

      Rational motives

  • 8. 
    Buys goods and services before, but not on a regular basis:
    • A. 

      Extensive decision making

    • B. 

      Routine decision making

    • C. 

      Limited decision making

    • D. 

      Spur-of-the moment decision making

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