Ultimate Sales Process Quiz: Trivia!

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| By Kpetry

Kpetry

Community Contributor

Quizzes Created: 3 | Total Attempts: 781

Questions: 11 | Attempts: 314 | Updated: Mar 20, 2023

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Questions and Answers

1.

What percent of the consultative sales process is about trust?
- A.
  
  20%
- B.
  
  10%
- C.
  
  40%
- D.
  
  30%
Correct Answer
C. 40%

Explanation
Trust is an essential factor in consultative sales as it helps build strong relationships with customers. It allows salespeople to understand their customers' needs and provide personalized solutions. A higher level of trust can lead to increased customer loyalty and repeat business. Therefore, the correct answer is 40% as a significant portion of the consultative sales process relies on establishing and maintaining trust with customers.

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2.

Define "needs assessment".
- A.
  
  Asking questions to see if there is a true fit between Groupon and the prospective merchant
- B.
  
  Telling a merchant everything about Groupon that pertains to their industry and market
- C.
  
  Using the ROI and Capacity Calculator to show the merchant possible results of their feature
- D.
  
  Asking to evaluate their Profit and Loss statement to understand their marketing needs
Correct Answer
A. Asking questions to see if there is a true fit between Groupon and the prospective merchant

Explanation
"Needs assessment" refers to the process of evaluating the requirements and preferences of a prospective client or customer. In the context of Groupon, it involves asking questions to determine if there is a suitable match or alignment between Groupon and the potential merchant. This assessment helps Groupon understand if their services and offerings meet the needs and objectives of the merchant, ensuring a mutually beneficial partnership.

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3.

The "Groupon Sales Approach" includes taking control of the conversation and closing a skeptical merchant with a systematic sales pitch.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
A consultative process with questions and confidence determines if there is a fit.

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4.

What does TUIT stand for?
- A.
  
  Typically 1 of 2 things will happen, check for Understanding, Inquire about familiarity, Try and close
- B.
  
  Talk, Understand, In or out, Thanks
- C.
  
  Thanks, U have Questions, I have Questions, Typically 1 of 2 things will happen
- D.
  
  Thanks, tell U what o think, Include rate confirmation, Talk about questions
Correct Answer
C. Thanks, U have Questions, I have Questions, Typically 1 of 2 things will happen
5.

What are the THREE components of the benefit statement?
- A.
  
  City Guide, 24 hour feature, Customer Acquisition
- B.
  
  We generate customers, Performance Based, 100% trackable
- C.
  
  TUIT, Consultative Selling, Exclusivity
- D.
  
  Negotiating the Split, Discussing Capacity, Sending Rate Confirmation
Correct Answer
B. We generate customers, Performance Based, 100% trackable

Explanation
The three components of the benefit statement are "We generate customers," "Performance Based," and "100% trackable." These components highlight the ability to generate customers, the performance-based nature of the approach, and the trackability of the results.

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6.

What are the THREE components of the "Post Sell"?
- A.
  
  Set date/time
- B.
  
  Collect additional contact information
- C.
  
  2nd feature discussion
- D.
  
  Know/Suggest others that can join the conversation
- E.
  
  Merchant Partnerships
Correct Answer(s)
A. Set date/time
B. Collect additional contact information
D. Know/Suggest others that can join the conversation

Explanation
The "Post Sell" consists of three components. The first component is to set a date and time, which suggests that there is a scheduled follow-up or next step after the initial sale. The second component is to collect additional contact information, indicating that the seller wants to gather more details about the customer for future communication or marketing purposes. The third component is to know or suggest others who can join the conversation, implying that the seller is interested in expanding the discussion or involving other relevant parties.

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7.

If a gold merchant says they are really busy and only has 5 minutes, you should take the opportunity to present the program immediately.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Do not abandon the sales process because of time constraints. Get additional contact information and set an appointment for later.

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8.

Name three reasons for using a system.
- A.
  
  Closing the deal
- B.
  
  Competition
- C.
  
  Controlling the Conversation
- D.
  
  Responsability as an Industry Leader
- E.
  
  Consistancy
Correct Answer
B. Competition

Explanation
Competition is one of the reasons for using a system because it helps businesses stay ahead in the market. By implementing a system, companies can streamline their processes, improve efficiency, and enhance their products or services to better compete with other players in the industry. A system allows businesses to analyze market trends, identify customer needs, and make informed decisions to gain a competitive edge. It also enables businesses to adapt quickly to changes in the market and respond effectively to the demands of customers, ultimately leading to increased sales and market share.

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9.

Our system encourages you to:
- A.
  
  Meet your GP and Contracts goal
- B.
  
  Walk away if necessary
- C.
  
  Ask questions
- D.
  
  Have a prepared response to common objections
- E.
  
  Be consultative
Correct Answer(s)
B. Walk away if necessary
C. Ask questions
E. Be consultative

Explanation
The correct answer suggests that our system encourages individuals to have the confidence to walk away from a situation if necessary. It also emphasizes the importance of asking questions to gain a better understanding and being consultative in approach. This implies that our system values assertiveness, curiosity, and a customer-centric mindset.

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10.

After you ask for an appointment for the future, you move to the post sell process.
- A.
  
  True
- B.
  
  False
Correct Answer
A. True

Explanation
If they are willing to discuss the opportunity immediately, the post sell process is not necessary.

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11.

When asking "Groupon Related Questions", you should respond to each of the merchant's answers immediately.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
When asking "Groupon Related Questions", it is not necessary to respond to each of the merchant's answers immediately. This means that the statement is false.

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Current Version
Mar 20, 2023

Quiz Edited by
ProProfs Editorial Team
Apr 11, 2011

Quiz Created by
Kpetry

Ultimate Sales Process Quiz: Trivia!

What percent of the consultative sales process is about trust?

Define "needs assessment".

The "Groupon Sales Approach" includes taking control of the conversation and closing a skeptical merchant with a systematic sales pitch.

What does TUIT stand for?

What are the THREE components of the benefit statement?

What are the THREE components of the "Post Sell"?

If a gold merchant says they are really busy and only has 5 minutes, you should take the opportunity to present the program immediately.

Name three reasons for using a system.

Our system encourages you to:

After you ask for an appointment for the future, you move to the post sell process.

When asking "Groupon Related Questions", you should respond to each of the merchant's answers immediately.