Quiz 2-sales Process
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The sales process is a series of steps followed by salespeople while attempting to sell a product. It is a complete cycle that starts with the identification of customers and finishes with closing the deal with them.
- 1.What percent of the consultative sales process is about trust?
- A.
20%
- B.
10%
- C.
40%
- D.
30%
- 2.Define "needs assessment".
- A.
Asking questions to see if there is a true fit between Groupon and the prospective merchant
- B.
Telling a merchant everything about Groupon that pertains to their industry and market
- C.
Using the ROI and Capacity Calculator to show the merchant possible results of their feature
- D.
Asking to evaluate their Profit and Loss statement to understand their marketing needs
- 3.The "Groupon Sales Approach" includes taking control of the conversation and closing a skeptical merchant with a systematic sales pitch
- A.
True
- B.
False
- 4.What does TUIT stand for?
- A.
Typically 1 of 2 things will happen, check for Understanding, Inquire about familiarity, Try and close
- B.
Talk, Understand, In or out, Thanks
- C.
Thanks, U have Questions, I have Questions, Typically 1 of 2 things will happen
- D.
Thanks, tell U what o think, Include rate confirmation, Talk about questions
- 5.What are the THREE components of the benefit statement?
- A.
City Guide, 24 hour feature, Customer Acquisition
- B.
We generate customers, Performance Based, 100% trackable
- C.
TUIT, Consultative Selling, Exclusivity
- D.
Negotiating the Split, Discussing Capacity, Sending Rate Confirmation
- 6.What are the THREE components of the "Post Sell"? Select all that apply
- A.
Set date/time
- B.
Collect additional contact information
- C.
2nd feature discussion
- D.
Know/Suggest others that can join the conversation
- E.
Merchant Partnerships
- 7.If a gold merchant says they are really busy and only has 5 minutes, you should take the opportunity to present the program immediately.
- A.
True
- B.
False
- 8.Name three reasons for using a system.
- A.
Closing the deal
- B.
Competition
- C.
Controlling the Conversation
- D.
Responsability as an Industry Leader
- E.
Consistancy
- 9.Our system encourages you to: (select all that apply)
- A.
Meet your GP and Contracts goal
- B.
Walk away if necessary
- C.
Ask questions
- D.
Have a prepared response to common objections
- E.
Be consultative
- 10.After you ask for an appointment for the future, you move to the post sell process.
- A.
True
- B.
False
- 11.When asking "Groupon Related Questions", you should respond to each of the merchants answers immediately.
- A.
True
- B.
False
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