Quality Assurance Quizzes, Questions & Answers
Recent Quizzes
Quiz 2: Expectations and Standards, Call Logs assesses key skills in handling customer calls effectively. It covers areas like using Quality Assurance forms, obtaining customer information, communication etiquette, and ensuring...
Questions: 11 | Attempts: 150 | Last updated: Mar 21, 2023
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Sample QuestionCalls are monitored randomly and graded using our
Below is a test On Software Quality Assurance! It is perfect for testing out what you know about the software and if you have been using it correctly. For you to pass it, you must have undergone the training on how to use the...
Questions: 10 | Attempts: 203 | Last updated: Mar 20, 2023
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Sample QuestionAgents need to check the _________ details if customer contacts us regarding website issue.
Quiz on topics covered in the CSQA Chapter 4 on Quality Assurance.
Questions: 32 | Attempts: 461 | Last updated: Mar 21, 2023
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Sample QuestionThe four variables of the project are: (select all that apply) (4-2)
These guidelines are intended to provide Docomo interTouch. Categories and point values were designed such that scores are reflective of the agent’s ability to meet both customer and business needs.
Questions: 15 | Attempts: 88 | Last updated: Jan 8, 2023
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Sample QuestionIBIS Hotel. Problem: Guest can't connect - error message "Access Forbidden". Summary of the Call: Check system - having multiple issues in AU hotel's (ref# 451966). Informed guest about it. Advised guest to use the connection later. Guest acknowledged.
Here is a Software testing MCQ quiz for beginners! This quiz is a test to examine your knowledge about software testing. This fantastic quiz will give you an idea about how well you understand the subject, and you'll learn...
Questions: 15 | Attempts: 9248 | Last updated: Jul 11, 2023
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Sample QuestionWho mentions that 'Quality is free'?
This quiz tests knowledge on ANSI standards for qualification and inspection in nuclear power plants, covering personnel qualifications, vision tests, and material purchasing procedures.
Questions: 9 | Attempts: 778 | Last updated: Mar 22, 2023
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Sample QuestionWhat ANSI standard is used as a basic for Qualification of Inspection, Examination, and Testing Personnel for Nuclear Power Plants?
The "Automotive Industry Quality Assurance Quiz" is designed to test your understanding of quality assurance practices and standards within the automotive sector. This 10-question quiz covers a range of topics,...
Questions: 32 | Attempts: 4912 | Last updated: Sep 5, 2024
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Sample QuestionWhen talking about warranty issues, what does “MIS” usually stands for?
Software quality assurance is a means of monitoring the different processes within software development and engineering, and the implementation of methods to ensure high quality products are made. How much do you know about...
Questions: 10 | Attempts: 1042 | Last updated: Mar 21, 2022
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Sample QuestionWhich of the following is not considered a moment of truth?
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