Seasonal Quiz Of Current Knowledge #1

The correct answer is "secret pocket" or "Secret Pocket". This suggests that the on/off switch for product ID 801456 is concealed or hidden within a pocket, likely to prevent accidental activation or to maintain a sleek and seamless design.

The statement indicates that all phone calls and emails made using Buyseason's equipment are fully monitored. This suggests that the company has implemented measures to ensure that all communication conducted through their equipment is recorded and observed. Therefore, the correct answer is True.

From the Wiki:

Wisconsin customers pay 5.5% sales tax

New York & Washington customers pay 8.0% sales tax

California customers pay 8.75% sales tax

The needs by date is required to be mentioned in the case for a customer who needs a replacement for an undeliverable order. This is important because it helps in prioritizing the order and ensuring that the replacement is delivered to the customer within the specified timeframe. By mentioning the needs by date, the company can effectively manage its resources and logistics to meet the customer's requirements and provide a satisfactory resolution to the issue.

If the tracking number of a customer's order contains the letters "PT" or "YW", it indicates that the order is being delivered by the post office. The presence of these specific letters in the tracking number serves as a clear indication of the shipping method used for the delivery.

Checking the terms and conditions will be your best bet. Certain items may not qualify for the coupon, no matter how much you upsell on that order. Although offering a better coupon is nice, we don't want to be giving away the farm.

When you don't know the answer, you can turn to The Wiki, the FAQ sections on each website, and a floowalker. The Wiki is a commonly used online encyclopedia that provides information on various topics. The FAQ sections on each website often contain answers to frequently asked questions about that specific website or topic. A floowalker is a term that may refer to a person or tool that helps you navigate or explore a website or platform to find the answer you are looking for.

Needs by date. This is really important for the warehouse, even though you choose the shipping method and guaranteed delivery date on the replacement order, and the guaranteed delivery date on a p & p request.

From the FAQ pages on either site:

Delivery Times:
■Estimates are quoted in business days (Monday – Friday, excluding US and local holidays)
■Most orders placed by 2pm (Monday – Friday) CT will be processed same day

From Training Module Five:

Mute should be something that is used on a very limited basis. In fact, when you use mute, your caller should not even realize it happened. Mute is used to cover sounds on our end of the phone: for example, if you need to cough, hiccup, or clear your throat. Some people even refer to the mute button as the cough button.

The statement mentions that free samples, like cereal, will be added to customers' orders. This implies that customers will receive complimentary cereal along with their orders. Therefore, the statement is true.

You will need to gather a new email address from your customer to send the RSL to.

It is recommended to give a time off request at least 2 weeks in advance. This allows the employer enough time to make adjustments to work schedules and ensure adequate coverage during the employee's absence. It also gives the employee a higher chance of having their request approved as it demonstrates proper planning and consideration for the needs of the organization.

In the Wiki under the current coupon offers link

False. The plates have their own SKU #, therefore, you would need to do a replacement order, not a parts and pieces.

From the FAQ on both CelebrateExpress and BuyCostumes.com:

If you are a school, music director, teacher, educator or non-profit group in the U.S. looking to make a purchase with an official Purchase Order (PO#), please download this order form (PDF requires Adobe Acrobat Reader) and mail or fax it along with your PO form and payment. All Purchase Orders must be prepaid. There are two ways to pay: 1) fax both PO forms and we will call you for your credit card information OR 2) mail your money order, cashiers, school or business check with both PO forms to:

From the FAQ page of both sites:

Some out of stock items are available for Pre-Order and are noted as such on the product detail page, along with their estimated in-stock date. Just add the product you want to pre-order to your cart and check out as usual. We will ship the entire order to you when the pre-order item becomes available*. Your credit card will not be charged until your order actually ships.

$5 off of $50 leaves $45, and 15% off of $45 is $6.75.

Case notes, case notes, case notes! Let this be your mantra while a customer service employee at BuySeasons. Anytime you touch an order or speak with a customer, no matter how insignificant the issue may seem, you must leave a case note. By leaving a case note, the next time a representative has to work with a customer or order, they are not starting from scratch, and have some information.

A Parts and Pieces order is only done when the missing or damaged part does not have a separate sku#.

From the Wiki:

If an item or component has its own SKU you must create a replacement order. This is especially important when working with party packs or filled favor boxes. You can always get the individual SKU numbers from Advanced Item Look Up

You should never touch anything in your order once it has been placed. Your supervisor can do a return, credit request, or any other needed function for a service issue. Doing so yourself could be grounds for termination

From Training Module 1, found in the Wiki:

BRAND DIRECTION FOR BUYCOSTUMES.COM:
Imaginative.
-Unique looks you will not find at any of the competition.
- A focus on our exclusives and our “Pimp My Costume” tool.
Spirited.
-Words that speaks to the new edgy “adult” brand and bold presentation.
Daring.
-Push the envelope

From Training Module 1:

BRAND DIRECTION FOR CELEBRATEEXPRESS.COM:
Reliable.
-Honest approach to the presentation of our products with an additional push towards helpful content this season (coming soon)
Cheerful.
-Fun use of Comic theme to push the concept of kids being able to step into their own adventure.
Unique.
-Different design than anything we’ve done (or the competition has done) before.

product ID #800032 is a mummy costume, not décor

From Training Module 4:

Photo Banners are printed in-house and DO NOT require the additional 2 days for delivery.

The system knows the date when we added the new pre-sale and will allocate that additional item in the proper chronological order so the customer is NOT jumping ahead of anyone on the waiting list. Check the Wiki, you will find the info there.

From the FAQ on both sites:

We accept MasterCard, Visa, Discover Card, American Express and PayPal. You may also use check cards or ATM cards, as long as they are connected with one of the major credit card companies listed above. We do not accept gift cards, personal checks, or cash. We only accept credit cards issued from a country we ship to.

The most current cutoff times for BC and CE can be checked through two sources: your email and the BC/CE FAQ section on the websites. Checking your email may provide updates or notifications regarding any changes in cutoff times. Additionally, the BC/CE FAQ section on the websites is specifically designed to provide information and answer frequently asked questions, including cutoff times. Therefore, these two sources should be consulted to obtain the most accurate and up-to-date information regarding BC and CE cutoff times.

The given statement states that there is a new order source called eBay. The answer "True" indicates that the statement is correct and there is indeed a new order source called eBay.

You can now issue a credit right away, but must remember to inform the customer that if the original order shows up, they will need to initiate a return for it.

The statement "The coupon mummy10 is not stackable" is false. This means that the coupon code "mummy10" can be stacked or combined with other coupons or discounts. In other words, customers can use multiple discounts or promotions simultaneously when using the coupon code "mummy10".

True, otherwise you are just making double the work for yourself.

Do not send emails directly to Garth or the delivery resolution team. We have a special email address for that: [email protected]

The blowouts come in 2 pieces: The actual blowout part and the cardboard medallion. We do not sell these pieces separately, but in this instance they do have their own SKU numbers. Though the majority of parts and pieces requests will be for costumes, there are a few instances where you will need to do a parts and pieces on a party order.

ADP is important for checking hand punches as it allows employees to keep track of their attendance and ensure accuracy. Printing pay stubs is another important use of ADP as it provides employees with a record of their earnings and deductions. ADP also allows employees to request a day off, making it convenient and efficient for both employees and employers.