Pumpkin Patch Pre-sales: Quiz!

Reviewed by Editorial Team
The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.
Learn about Our Editorial Process
| By Anina
A
Anina
Community Contributor
Quizzes Created: 50 | Total Attempts: 22,401
| Attempts: 273 | Questions: 8
Please wait...
Question 1 / 8
0 %
0/100
Score 0/100
1. What are the personalized banners made of?

Explanation

Personalized banners are made of vinyl. Vinyl is a durable and weather-resistant material that is commonly used for outdoor signage. It is lightweight, flexible, and can withstand various weather conditions without fading or tearing. Vinyl banners are also easy to clean and maintain, making them a popular choice for personalized banners that need to be displayed for extended periods of time.

Submit
Please wait...
About This Quiz
Pumpkin Patch Pre-sales: Quiz! - Quiz

The 'Pumpkin Patch Pre-Sales: Quiz!' assesses knowledge on handling stock issues, product details, and customer communication. It focuses on improving customer service skills, with an emphasis on effective problem resolution and product knowledge.

We’ll put your name on your report, certificate, and leaderboard.
2. Which of the following is not of the CE brands? 

Explanation

Halloween Express is not a CE brand because it does not have the word "Express" in its name like the other options (Birthday Express, Costume Express, and 1st Wishes).

Submit
3. Both CE and BC offer a 110% price guarantee.

Explanation

The statement says that both CE and BC offer a 110% price guarantee. However, this is false because if both companies offer the same guarantee, it would not be a competitive advantage for either company. Therefore, the correct answer is false.

Submit
4. If you should encounter a discrepancy on either website, who should you notify?

Explanation

If you encounter a discrepancy on either website, you should notify the email address [email protected]. This suggests that there is a specific department or team responsible for handling product issues and discrepancies, and contacting them via email is the appropriate course of action.

Submit
5. Is PayPal available on CE?

Explanation

PayPal is available on CE.

Submit
6. If a customer wanted to contact our company, what forms of contact are available to them? 

Explanation

Customers have multiple options to contact the company, including chat, email, and phone. These forms of contact allow customers to communicate with the company conveniently and efficiently. They can choose to have a real-time conversation through chat, send a detailed message via email, or directly speak to a representative over the phone. These different contact methods cater to the diverse preferences and needs of customers, ensuring that they can reach out to the company in a way that is most convenient for them.

Submit
7. What information can you use to search the site? 

Explanation

You can use the SKU, product name, and product ID to search the site. These are unique identifiers that can help you locate specific products or items on the site.

Submit
8. Where can you look to locate the number of in-stock items for a particular product?

Explanation

The CSR Info Tab is the correct place to look for the number of in-stock items for a particular product. This tab typically provides information about the product's availability, including the current stock level. It is a reliable source for customers to check if a product is available for purchase. The Description Tab provides details about the product, Quick Facts may provide general information but not specific stock details, and Customer Reviews focus on feedback from other customers rather than stock information.

Submit
View My Results

Quiz Review Timeline (Updated): Mar 17, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 17, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Jul 11, 2011
    Quiz Created by
    Anina
Cancel
  • All
    All (8)
  • Unanswered
    Unanswered ()
  • Answered
    Answered ()
What are the personalized banners made of?
Which of the following is not of the CE brands? 
Both CE and BC offer a 110% price guarantee.
If you should encounter a discrepancy on either website, who should...
Is PayPal available on CE?
If a customer wanted to contact our company, what forms of contact are...
What information can you use to search the site? 
Where can you look to locate the number of in-stock items for a...
Alert!

Advertisement