The SBTV October 2014 Quiz assesses key customer service skills for cashiers, including transaction handling, program promotion, and inventory management. It emphasizes the importance of appearance, eye contact, and knowledge of current promotions in building professional customer relationships.
Face and fill counter merchandise.
Clear extra clutter.
Wipe down surfaces.
All of the above
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Nervous customer
Customers working in teams
Customer wearing baggy clothes
All of the above
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Quiz Review Timeline (Updated): Mar 19, 2023 +
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Primebeef Co. Customer Service
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Questions:
15 |
Attempts:
176 |
Last updated:
Mar 17, 2023
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Bad Service In A Restaurant - Harold
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2T251 Volume 3 (CDC)
This quiz titled '2T251 Volume 3 (CDC)' assesses key customer service skills, focusing on internal and external customer types, listening, empathy, and handling of passenger...
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