Conflict Resolution Quizzes, Questions & Answers

Recent Quizzes

A quiz to test students' understanding of the video lectures on the 7 elements.

Questions: 13 | Attempts: 205 | Last updated: Mar 21, 2023

Sample Question
Which element does the following statement describe? The motivation behind a demand made by a party to a dispute.

Interests

Options

Criteria

Alternatives

Apology Language Quiz To Learn Best Replies

Are you ready for our apology language quiz? Choose the best reply for each sentence. It will test your knowledge of the subject and give you more understanding of it. Best of luck!!

Questions: 10 | Attempts: 957 | Last updated: Mar 15, 2023

Sample Question
Thank you for your present. I love it!

Don't worry about it

You deserve it

It doesn't matter

The Truth About The Peace Process

The Truth About the Peace Process

In this quiz we'll ask you some questions regarding the peace process.

Questions: 15 | Attempts: 246 | Last updated: Mar 14, 2023

Sample Question
Israel's presence in the West Bank is also known as The Occupation.

True

False

Advanced De-escalation Questions Quiz! Trivia

Advanced De-Escalation Questions Quiz! Trivia

When customers call customer care they may exhibit different reactions or be hard to deal with and this is why it is important for an agent to know how to deal with different types of customers and the emotions they exhibit while...

Questions: 10 | Attempts: 251 | Last updated: Mar 20, 2023

Sample Question
If a customer starts off a call by yelling, you should immediately park the call for a supervisor.

True

False

Relational Approach To Practice

RELATIONAL APPROACH TO PRACTICE

The 'RELATIONAL APPROACH TO PRACTICE' quiz assesses skills in counseling, social interaction, and conflict resolution. It focuses on understanding relationships in a professional setting, improving interpersonal communication,...

Questions: 10 | Attempts: 91 | Last updated: Mar 22, 2022

Sample Question
Where do your thoughts go most often at work?

I am focussed on the individual woman in front of me

I am focussed on thinking about the needs of the women in general

I am focussed on the needs of the agency as a whole

I am focussed on the clock...is it time to go home yet?

Conflict Resolution For Managers - Pre-assessment

Conflict Resolution for Managers - Pre-assessment

This is an assessment of your knowledge of conflict: what it is, it's nature, structure, and key concepts that lead to effective conflict resolution.

Questions: 30 | Attempts: 217 | Last updated: Mar 20, 2023

Sample Question
A mental map of conflict can be best described as my:

Understanding of what conflict is, and isn't.

Beliefs and assumptions about conflict and how it can be resolved.

Preferred mode of resolving conflict.

Steps to follow in resolving conflict effectively.

Habit 4: Think Win-win

Habit 4: Think Win-Win

This quiz is about thinking win-win. You will be tested on your knowledge of this subject.

Questions: 9 | Attempts: 1383 | Last updated: Mar 18, 2023

Sample Question
Which quote was stated in the chapter titled "Thinking Win-Win"

"Pride gets no pleasure out of having something, only having more out of it than the next man."

"On their death bed nobody has ever wished that they spent more time at the office"

"The time to repair the roof is when the Sun is shining"

Are You Good At Forgiving People? Quiz!

Are you good at forgiving people? Quiz!

This quiz assesses your ability to forgive in various interpersonal scenarios. It explores reactions to common conflicts, helping learners understand their emotional responses and improve their conflict resolution skills.

Questions: 5 | Attempts: 1128 | Last updated: Mar 21, 2022

Sample Question
If your best friend ditches you to go hang out with their boyfriend. What would you do?

Yell at her and make her feel bad.

Ignore her when she tries to call you and explain what happened.

You talk to her and realize she is really sorry .

Do You Have Problems With Your Boyfriend?

Do you have problems with your boyfriend?

This quiz is about boyfriends because im having big time problems with mine. It just seems like everything is going wrong. We fight everyday and everything..

Questions: 8 | Attempts: 2507 | Last updated: May 20, 2023

Sample Question
Do you and your lover fight every day?

Yes

No

Sometimes

Yes but we get over it really fast

No and im glad

How Popular Are You

Explore your reactions to everyday social scenarios to assess your popularity and conflict resolution skills through a series of situational questions.

Questions: 10 | Attempts: 116 | Last updated: Mar 20, 2022

Sample Question
You see a reward given out for finding a diamond necklace and someone answered. Nobody knows who gave it in. What do you do?

Find out who did it.

Walk by.

Give hotty credit.

Give yourself credit.

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