Mediation Skills - 7 Elements

10 Questions | Total Attempts: 43

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Element Quizzes & Trivia

A quiz to test students' understanding of the video lectures on the 7 elements.


Questions and Answers
  • 1. 
    Which element does the following statement describe? The motivation behind a demand made by a party to a dispute. 
    • A. 

      Interests

    • B. 

      Options

    • C. 

      Criteria

    • D. 

      Alternatives

  • 2. 
    Mary and Sue are fighting over a single orange. Mary wants to drink the orange juice, while Sue wants the orange rind for baking. Which element does this example illustrate?
    • A. 

      Interests

    • B. 

      Options

    • C. 

      Criteria

    • D. 

      Alternatives

  • 3. 
    Which of the following is less likely to be an interest than the other three items?
    • A. 

      Goodwill

    • B. 

      Selling price

    • C. 

      Financial security

    • D. 

      Recognition

  • 4. 
    Which element does the following statement describe? "Ways to satisfy an underlying interest."
    • A. 

      Interests

    • B. 

      Options

    • C. 

      Criteria

    • D. 

      Alternatives

  • 5. 
    Which statement about options is wrong?
    • A. 

      A party should invent options that will satisfy his interests well.

    • B. 

      A party should invent options that will satisfy the other party’s interests reasonably well so as to create a lasting agreement.

    • C. 

      A party does not need to consider the needs of anyone who is not party to the dispute.

    • D. 

      A party will support an option provided by the other party if it satisfies his own interests.

  • 6. 
    Which one of the following is an acceptable ground rule for inventing options?
    • A. 

      Parties should focus on shared interests rather than their own positions.

    • B. 

      The party’s name should be written in brackets after the option which he suggested to indicate its origination.

    • C. 

      Each party should note the positive, then negative, aspects of each option as it is being suggested by the other party.

    • D. 

      By agreeing for an option to be listed, a party is implicitly adopting at least parts of the solution suggested.

  • 7. 
    Which statement about objective criteria is untrue? 
    • A. 

      An example of an objective criterion is a party’s own assessment of the value of his own losses.

    • B. 

      Object criteria work on the principle that parties want to be treated fairly.

    • C. 

      Criteria can be used as a sword (to persuade) and a shield (to defend).

    • D. 

      Objective criteria are used to evaluate an option.

  • 8. 
    What happens if you cannot identify any objective criteria?
    • A. 

      Parties can try to identify a fair procedure instead.

    • B. 

      The mediation is not possible, and is bound to fail.

    • C. 

      The mediator has not discharged his duties and should refund any fees paid.

    • D. 

      The parties should meet each other’s claim halfway to narrow the gap.

  • 9. 
    Which of these is least likely to be considered fair procedure?
    • A. 

      One party cuts, the other party chooses.

    • B. 

      Drawing lots.

    • C. 

      Letting a neutral party decide.

    • D. 

      The parties agree to donate the difference in their claims to charity.

  • 10. 
    To convert a positional negotiation into one based on legitimate criteria, which of the following should a mediator avoid?
    • A. 

      Ask the parties about the underlying reasons for their respective proposals.

    • B. 

      Ask questions which tend to expose the party’s bottom line in the negotiations.

    • C. 

      Enquire as to why a particular proposal is fair.

    • D. 

      Challenge the party to consider the option from the other party’s point of view.

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