Communication Skills Trivia Quiz!
Welcome to the Communication Skills Trivia Quiz that is centered on effective conflict resolution skills and how to be an effective communicator. Give it a try and if you fail to get at least half the marks you should think about attending a seminar to learn some more about communication skills you should have. All the best, and keep practicing!
- 1.Check the 4 ways to demonstrate active listening.
- A.
Clarifying
- B.
Restating
- C.
Summarizing
- D.
Affirming
- E.
Interrupting
- 2.Win - Lose is a healthful goal for both individuals in a conflict.
- A.
True
- B.
False
- 3.Which of the following are Conversation Keepers?
- A.
Asking questions
- B.
Considering other ideas
- C.
Changing the topic
- 4.Which of the following are Conversation Killers?
- A.
Being a know it all
- B.
Talking about yourself
- C.
Avoiding eye contact
- 5.________________ is a way of responding to show that a person hears and understands.
- A.
Active listening
- B.
Passive listening
- C.
Looking around the room.
- 6.You receive a text from someone you are interested in dating. The text says, "What's up?!". What is the best way to respond?
- A.
Text back immediately
- B.
I was worried you'd never text back.
- C.
I'm bored.
- D.
Hold that thought for me.
- 7._________________ the use of actions or body language to express emotions and thoughts.
- A.
Verbal communication
- B.
Nonverbal communication
- 8.When world leaders jockey to get the upper hand on during photo shoots is an example of __________________.
- A.
Verbal communication
- B.
Nonverbal communication
- 9.The honest expression of ideas, feelings, and decisions without worrying about what others think or feeling threatened by their reactions is __________________.
- A.
Passive Behavior
- B.
Agressive Behavior
- C.
Assertive Behavior
- 10.The use of words actions that are disrespectful toward others is called ____________________.
- A.
Aggressive behavior
- B.
Assertive behavior
- C.
Passive behavior
- 11.The holding back of ideas, feelings, and decisions is called _________________.
- A.
Passive Behavior
- B.
Aggressive Behavior
- C.
Assertive Behavior
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