Communication Skills Trivia Quiz!

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| By Nicole Welch
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Nicole Welch
Community Contributor
Quizzes Created: 1 | Total Attempts: 3,838
Questions: 11 | Attempts: 3,838

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Communication Skills Trivia Quiz! - Quiz

Welcome to the Communication Skills Trivia Quiz that is centered on effective conflict resolution skills and how to be an effective communicator. Give it a try and if you fail to get at least half the marks you should think about attending a seminar to learn some more about communication skills you should have. All the best, and keep practicing!


Questions and Answers
  • 1. 

    Check the 4 ways to demonstrate active listening.

    • A.

      Clarifying

    • B.

      Restating

    • C.

      Summarizing

    • D.

      Affirming

    • E.

      Interrupting

    Correct Answer(s)
    A. Clarifying
    B. Restating
    C. Summarizing
    D. Affirming
    Explanation
    The correct answer includes the four ways to demonstrate active listening: clarifying, restating, summarizing, and affirming. These techniques help the listener to show understanding and engagement with the speaker's message. Clarifying involves asking questions to gain further information or to clarify any confusion. Restating involves paraphrasing the speaker's words to show that you are actively listening and understanding their message. Summarizing involves summarizing the main points or key ideas of what the speaker has said. Affirming involves providing positive feedback or validation to the speaker, showing that you are actively engaged in the conversation. Interrupting, on the other hand, is not a way to demonstrate active listening as it disrupts the speaker's flow and can be seen as disrespectful.

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  • 2. 

    Win - Lose  is a healthful goal for both individuals in a conflict.

    • A.

      True

    • B.

      False

    Correct Answer
    B. False
    Explanation
    The statement suggests that a win-lose outcome is beneficial for both individuals in a conflict, but this is not true. In a conflict, a win-lose outcome means that one person wins while the other loses, creating a winner and a loser. This type of outcome can lead to resentment, dissatisfaction, and further conflict. A more healthful goal in a conflict is to strive for win-win solutions, where both individuals can benefit and feel satisfied with the outcome.

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  • 3. 

    Which of the following are Conversation Keepers?

    • A.

      Asking questions

    • B.

      Considering other ideas

    • C.

      Changing the topic

    Correct Answer(s)
    A. Asking questions
    B. Considering other ideas
    Explanation
    Conversation Keepers are strategies or actions that help to maintain and continue a conversation. Asking questions is a conversation keeper because it encourages the other person to provide more information and keeps the conversation flowing. Considering other ideas is also a conversation keeper as it shows active listening and engagement in the conversation. Changing the topic, on the other hand, can disrupt the flow of the conversation and may not be considered a conversation keeper.

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  • 4. 

    Which of the following are Conversation Killers?

    • A.

      Being a know it all

    • B.

      Talking about yourself

    • C.

      Avoiding eye contact

    Correct Answer(s)
    A. Being a know it all
    B. Talking about yourself
    C. Avoiding eye contact
    Explanation
    Being a know-it-all, talking about yourself, and avoiding eye contact are all considered conversation killers because they hinder effective communication and engagement with the other person. Being a know-it-all implies a lack of interest in the other person's opinions or knowledge, which can be off-putting. Talking excessively about oneself can make the conversation one-sided and uninteresting for the other person. Avoiding eye contact can convey disinterest or a lack of attention, making the other person feel ignored or unimportant. These behaviors prevent the establishment of a meaningful and enjoyable conversation.

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  • 5. 

    ________________  is a way of responding to show that a person hears and understands.

    • A.

      Active listening

    • B.

      Passive listening

    • C.

      Looking around the room.

    Correct Answer
    A. Active listening
    Explanation
    Active listening is a way of responding to show that a person hears and understands. It involves fully engaging with the speaker, paying attention to their words and non-verbal cues, and providing verbal and non-verbal feedback to demonstrate understanding. Active listening requires concentration, empathy, and a genuine interest in the speaker's message. It is an effective communication skill that fosters mutual understanding and strengthens relationships.

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  • 6. 

    You receive a text from someone you are interested in dating. The text says, "What's up?!".  What is the best way to respond?

    • A.

      Text back immediately

    • B.

      I was worried you'd never text back.

    • C.

      I'm bored.

    • D.

      Hold that thought for me.

    Correct Answer
    D. Hold that thought for me.
    Explanation
    The best way to respond to the text "What's up?!" from someone you are interested in dating is to say "Hold that thought for me." This response shows that you are interested in continuing the conversation and want to give them your full attention. It also creates a sense of anticipation and curiosity, which can be intriguing and keep the conversation engaging.

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  • 7. 

    _________________ the use of actions or body language to express emotions and thoughts.

    • A.

      Verbal communication

    • B.

      Nonverbal communication

    Correct Answer
    B. Nonverbal communication
    Explanation
    Nonverbal communication refers to the use of actions or body language to express emotions and thoughts. It involves gestures, facial expressions, posture, eye contact, and other nonverbal cues that can convey messages without the use of words. Unlike verbal communication, which relies on spoken or written language, nonverbal communication is a powerful form of communication that can often convey meaning more effectively and accurately. It plays a crucial role in interpersonal relationships, as it can help to convey emotions, establish rapport, and enhance understanding between individuals.

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  • 8. 

    When world leaders jockey to get the upper hand on during photo shoots is an example of __________________.

    • A.

      Verbal communication

    • B.

      Nonverbal communication

    Correct Answer
    B. Nonverbal communication
    Explanation
    The given scenario describes a situation where world leaders are trying to gain an advantage during photo shoots. This implies that they are using their body language, facial expressions, and gestures to convey messages or assert dominance, rather than relying on spoken words. Therefore, this situation exemplifies nonverbal communication, as it involves the exchange of information through non-linguistic cues.

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  • 9. 

    The honest expression of ideas, feelings, and decisions without worrying about what others think  or feeling threatened by their reactions is __________________.

    • A.

      Passive Behavior

    • B.

      Agressive Behavior

    • C.

      Assertive Behavior

    Correct Answer
    C. Assertive Behavior
    Explanation
    Assertive behavior refers to the honest expression of ideas, feelings, and decisions without worrying about what others think or feeling threatened by their reactions. It involves standing up for oneself while respecting the rights and opinions of others. This behavior promotes open communication, self-confidence, and the ability to assert one's needs and boundaries effectively.

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  • 10. 

    The use of words actions that are disrespectful toward others is called ____________________.

    • A.

      Aggressive behavior

    • B.

      Assertive behavior

    • C.

      Passive behavior

    Correct Answer
    A. Aggressive behavior
    Explanation
    Aggressive behavior refers to actions that are disrespectful and hostile towards others. It involves intentionally causing harm or asserting dominance over others through verbal or physical means. This behavior often disregards the feelings and rights of others, and can lead to conflicts and negative consequences in interpersonal relationships.

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  • 11. 

    The holding back of ideas, feelings, and decisions is called _________________.

    • A.

      Passive Behavior

    • B.

      Aggressive Behavior

    • C.

      Assertive Behavior

    Correct Answer
    A. Passive Behavior
    Explanation
    Passive behavior refers to the act of holding back ideas, feelings, and decisions. It involves avoiding conflict, not expressing one's needs or desires, and allowing others to make decisions on one's behalf. Passive individuals often struggle with assertiveness and may feel powerless or unheard in their interactions with others. This behavior can lead to frustration and resentment, as the individual may feel taken advantage of or ignored.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Mar 21, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • May 03, 2015
    Quiz Created by
    Nicole Welch
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