Workplace Organizations And Systems
Questions and Answers
- 1.
Donna is Megan's supervisor. Donna reports to Jeffery, because he is her General Manager. Adam is the Boss of the company. In the workplace you are to follow the chain of hierarchy. (This means if you have an issue, you will go to the person directly above you before you go to the "top dog.") If Donna is not in the building and has an issue who does Megan report to?
Explanation
If Donna is not in the building and has an issue, Megan would report to Jeffery because he is Donna's General Manager and the person directly above her in the chain of hierarchy.Rate this question:
- 2.
If your paycheck is not accurate who should you report to?
- A.
Human Resources
- B.
Hiring Manager
- C.
Headquarters
- D.
Your accountant
Correct Answer
A. Human ResourcesExplanation
If your paycheck is not accurate, you should report it to Human Resources. Human Resources is responsible for managing employee-related matters, including payroll. They have the authority and expertise to address any issues related to compensation and ensure that your paycheck is rectified and accurate. Reporting the problem to Human Resources will allow them to investigate and resolve the issue promptly.Rate this question:
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- 3.
If you are a teacher and have an issue with a student's behavior (student is skipping your class) who is recommended to be your first line of contact about the student?
- A.
Principal
- B.
Student's Parents
- C.
Guidance Counselor
- D.
Truancy Officer
Correct Answer
B. Student's ParentsExplanation
The student's parents are recommended to be the first line of contact for a teacher who has an issue with a student's behavior, such as skipping class. The parents are the primary caregivers and have a direct responsibility for their child's education and well-being. They can provide valuable insights into the student's behavior, offer support and guidance, and work collaboratively with the teacher to address any concerns or issues. They are also in the best position to enforce attendance and ensure that the student attends classes regularly.Rate this question:
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- 4.
If you are an employee at a company and being sexually harsassed you can only report it to your direct supervisor
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement is false because if an employee is being sexually harassed at a company, they have multiple avenues to report it, not just their direct supervisor. They can report it to their human resources department, their manager, or even higher-level management. It is important for employees to feel comfortable reporting such incidents and for companies to have clear policies in place to address and prevent sexual harassment.Rate this question:
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- 5.
All employees, regardless of job title, position or classification, need basic job skills
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
This statement is true because all employees, regardless of their job title, position, or classification, need basic job skills. Basic job skills are essential for employees to perform their job duties effectively and efficiently. These skills may include communication, problem-solving, teamwork, time management, and technical skills, among others. Regardless of their specific role or responsibilities, employees need these foundational skills to succeed in their jobs and contribute to the overall success of the organization.Rate this question:
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- 6.
Selecting structure that is incompatible with your goals, personalities of staff members, or corporate culture often causes workplace problems and conflicts
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Selecting a structure that is incompatible with your goals, personalities of staff members, or corporate culture often causes workplace problems and conflicts. This is because when the structure does not align with these factors, it can lead to misunderstandings, communication issues, and a lack of motivation among employees. For example, if a hierarchical structure is implemented in a company that values collaboration and open communication, it can create a disconnect and hinder the overall productivity and harmony within the organization. Therefore, it is important to consider these factors when selecting a structure to avoid potential problems and conflicts.Rate this question:
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- 7.
The main purpose of an organization chart is to show the hierarchical structure, or chain of command, within an organization.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
An organization chart is a visual representation that displays the hierarchical structure of an organization. It illustrates the chain of command, showing the relationships between different positions or departments within the organization. This chart helps to clarify reporting relationships, lines of authority, and the flow of communication within the organization. By providing a clear visual representation of the structure, an organization chart facilitates understanding and coordination among employees, enabling them to work efficiently and effectively. Therefore, the statement that the main purpose of an organization chart is to show the hierarchical structure, or chain of command, within an organization is true.Rate this question:
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- 8.
Size matters when it comes workplace culture.
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement suggests that the size of a workplace is a determining factor in its culture. However, the size of a workplace does not necessarily dictate its culture. Workplace culture is influenced by various factors such as values, beliefs, norms, and behaviors of the employees and management, regardless of the size of the organization. Therefore, the statement is false.Rate this question:
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- 9.
Workplace culture does not reinforce the way a business operates with spoken and unspoken beliefs, values and norms shared between employees and the owner/employer
- A.
True
- B.
False
Correct Answer
B. FalseExplanation
The statement in the question suggests that workplace culture does not reinforce the way a business operates with shared beliefs, values, and norms between employees and the owner/employer. However, the correct answer is False, indicating that workplace culture does indeed reinforce the way a business operates with these shared beliefs, values, and norms. This suggests that workplace culture plays a significant role in shaping and influencing the operations and behavior within a business.Rate this question:
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- 10.
Employees who understand their workplace culture have a better grasp of their goals and are more in tune with the needs of their managers, fellow employees and customers.
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
Understanding the workplace culture allows employees to have a deeper understanding of their goals and enables them to align their actions accordingly. When employees are aware of the values, norms, and expectations of their workplace, they can better adapt to their surroundings and work collaboratively with their managers, colleagues, and customers. This understanding enhances communication, teamwork, and overall job satisfaction, ultimately leading to improved performance and productivity. Therefore, the statement is true.Rate this question:
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- 11.
What is an entrepreneur?
- A.
Person who organizes and operates their own business or businesses
- B.
Person who is hired as a manager at a business
- C.
Any person who is financially stable enough to run a company
- D.
A person who operates the payroll of a company
Correct Answer
A. Person who organizes and operates their own business or businessesExplanation
An entrepreneur is someone who takes the initiative to organize and run their own business or businesses. This individual is typically responsible for the overall management and decision-making within the company. Unlike someone who is hired as a manager at a business, an entrepreneur takes on the risk and responsibility of starting and operating their own venture. Being financially stable is not a defining characteristic of an entrepreneur, as their success is dependent on their ability to generate profits and sustain their business.Rate this question:
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- 12.
Paul Keith reports to whom in the chain of command?
- A.
Albert
- B.
Daniel
- C.
Mark
- D.
None of these answers are correct
Correct Answer
C. MarkExplanation
Paul Keith reports to Mark in the chain of command.Rate this question:
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- 13.
Part of being a civically responsible employee is understanding how the U.S. government operates. The job of the Legislative Branch is to _______ laws.
- A.
Make
- B.
Implement
- C.
Evaluate
- D.
Assess
Correct Answer
A. MakeExplanation
The correct answer is "make". The Legislative Branch of the U.S. government is responsible for creating and passing laws. This branch consists of the Senate and the House of Representatives, who propose, debate, and vote on legislation. Once a bill is passed by both chambers, it is sent to the President to be signed into law. Therefore, the primary role of the Legislative Branch is to make laws.Rate this question:
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- 14.
If you're looking for a new job, then assessing the work ________________________________ (the surroundings or conditions ) is a crucial step you shouldn't skip
- A.
Culture
- B.
Environment
- C.
Diversity
- D.
Organization
Correct Answer
B. EnvironmentExplanation
When looking for a new job, it is important to assess the work environment. The work environment refers to the surroundings or conditions in which the job is performed. This includes factors such as the office space, the company's values and culture, the relationships between colleagues, and the overall atmosphere. By assessing the work environment, individuals can determine whether it aligns with their personal preferences and values, and whether they would be comfortable and happy working in that particular organization.Rate this question:
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- 15.
If you are an employee and you want to make a formal complaint about something which has happened at work, you should raise a grievance. What is a grievance?
- A.
A statement referring to the honor code and staff handbook
- B.
An official complaint referring to lack of diversity in a workplace
- C.
Unfair treatment
- D.
An official statement of a complaint over something believed to be wrong or unfair.
Correct Answer
D. An official statement of a complaint over something believed to be wrong or unfair.Explanation
A grievance is an official statement made by an employee to express their complaint about something that they believe to be wrong or unfair in the workplace. It is a formal way for employees to address and bring attention to issues or concerns they may have. By raising a grievance, employees can seek resolution and potentially bring about changes or improvements in their working conditions or treatment.Rate this question:
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- 16.
A well-structured organizational system can reduce the feeling of chaos and make the "hustle and bustle" present in this space more manageable
- A.
True
- B.
False
Correct Answer
A. TrueExplanation
A well-structured organizational system refers to a system that is well-organized and arranged in a logical manner. Such a system can help reduce the feeling of chaos in a space, making it easier to manage the hustle and bustle associated with it. This means that having a well-structured organizational system can indeed make the hustle and bustle in a space more manageable. Therefore, the statement "A well-structured organizational system can reduce the feeling of chaos and make the 'hustle and bustle' present in this space more manageable" is true.Rate this question:
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- 17.
A _____________________ is a future state of being for an individual, a team, a department, an organization, a community, a nation, or the world. It is an idea, a way of being that captures the minds and hearts of people.
- A.
Mission
- B.
Vision
- C.
Statement
- D.
Formal Proposal
Correct Answer
B. VisionExplanation
A vision is a future state of being that inspires and motivates individuals, teams, organizations, and communities. It is a clear and compelling idea of what the desired future looks like, and it captures the imagination and passion of people. A vision provides direction and purpose, guiding actions and decisions towards achieving a desired outcome. It helps to create a shared understanding and alignment among stakeholders, fostering collaboration and commitment towards a common goal.Rate this question:
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- 18.
_____________________statement of an organization defines specifically why it is in business, what it produces, and goals that are linked to high quality, continuous improvement, and ongoing customer satisfaction.
- A.
Vision
- B.
Mission
- C.
Proposal
- D.
Board of approval
Correct Answer
B. MissionExplanation
The mission statement of an organization defines specifically why it is in business, what it produces, and goals that are linked to high quality, continuous improvement, and ongoing customer satisfaction. It outlines the purpose and direction of the organization, providing a clear focus and guiding principles for decision-making and goal-setting. The mission statement helps to communicate the organization's values and aspirations to its employees, customers, and stakeholders, and serves as a foundation for strategic planning and performance evaluation.Rate this question:
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