Communication Quizzes, Questions & Answers

Recent Quizzes

Therapeutic Communication MCQ Questions And Answers

Therapeutic Communication MCQ Questions and Answers

Mastering therapeutic communication objective questions and answers is essential for healthcare professionals seeking to build strong patient relationships. This quiz covers crucial concepts like active listening, empathy, and...

Questions: 15 | Attempts: 47659 | Last updated: Feb 10, 2025

Sample Question
The nurse understands that they need to acknowledge their pt's pain. Which statement best shows the nurse's understanding of this principle?

Tell me more about your pain.

You said that your pain goes from your arm to your chest?

The pain in your arm is real and not in your imagination.

When you said your arm is hurt, where is the pain located?

Section 7.3â€”quiz: Incoming Calls

Section 7.3â€”Quiz: Incoming Calls

This quiz evaluates knowledge on handling incoming calls in business settings, focusing on etiquette, types of calls, and customer service expectations.

Questions: 10 | Attempts: 110 | Last updated: Mar 17, 2023

Sample Question
All of the following are considered voice mail etiquette except:

Keep your greeting current.

Speak naturally and smile.

Refrain from asking the callers any questions.

Offer an alternative out of voice mail.

Communication Arts 1

COMMUNICATION ARTS 1

This quiz assesses understanding of sentence structure and grammar through various statements, enhancing comprehension and language skills.

Questions: 10 | Attempts: 645 | Last updated: Mar 17, 2023

Sample Question
Jennifer baked for weeks before the holidays.

V-S

S-V-DO

S-V

S-V-SC

Section 7.1â€”quiz: Basics Of Telephone Communications

Section 7.1â€”Quiz: Basics of Telephone Communications

This quiz in Section 7.1 focuses on the basics of telephone communications for sales and customer service. It assesses skills such as tone of voice, enunciation, pitch, and the importance of etiquette, providing practical...

Questions: 9 | Attempts: 450 | Last updated: Aug 16, 2023

Sample Question
All of the following are ways a salesperson can make a good impression on the phone, EXCEPT:

Making adequate preparation.

Taking adequate time.

Showing courtesy and respect.

Placing a caller on hold.

English I:Communication Arts I

This quiz covers aspects of the Philippines including language, geography, and current political leadership.

Questions: 5 | Attempts: 1574 | Last updated: Mar 17, 2023

Sample Question
What is the Philippine's second language?

Filipino

Bisayan

Tagalog

English

Section 4.2â€”quiz: Communications

Section 4.2â€”Quiz: Communications

This quiz in Section 4.2\u2014Communications assesses knowledge on front office operations in hospitality management. It covers information directories, group resumes, transaction files, and other tools critical for enhancing...

Questions: 10 | Attempts: 416 | Last updated: Mar 17, 2023

Sample Question
All of the following are typically found in a front office information directory except:

Locations of banks and stores.

Special event schedules.

Contact persons for groups staying at the hotel.

Simplified maps of the local area.

Do You Really Know About Computer Mediated Communication?

Do you really know about Computer Mediated Communication?

Computer-mediated communication (CMC) is a procedure in which human data interaction is done with one or more networking technology such as software, email instant messaging (IM) and mailing list servers. This quiz has been...

Questions: 8 | Attempts: 417 | Last updated: Mar 17, 2023

Sample Question
Which of the following are types of CMC?

Video

Instant Messengers

Phone

BlueJ

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