This quiz in Section 4.2\u2014Communications assesses knowledge on front office operations in hospitality management. It covers information directories, group resumes, transaction files, and other tools critical for enhancing guest experience and ensuring efficient hotel management.
Billing instructions
Locations of theaters and churches
Taxi and airline company telephone numbers
None of the above
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A reader board.
A transaction file.
An information directory.
A master register.
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Reader board.
Information directory.
Transaction file.
Group résumé book.
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Reader board.
Information directory.
Transaction file.
Arrival list.
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Reader’s board
Transaction file
Information directory
Group resume
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Reader’s board
Transaction file
Information directory
Group resume
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Reader’s board
Transaction file
Information directory
Group resume
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Reader’s board
Transaction file
Information directory
Group resume
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Reader’s board
Transaction file
Information directory
Group resume
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