Part 1 - Quality Gurus and Quality definitions:1. Dr. W. Edwards Deming2. Dr. Joseph M Juran3. Dr. Walter Shewhart4. Dr. Shigeo Shingo5. Kaoru Ishikawa6, Arman V Feigenbaum7. Dr. Genichi Taguchi8. Philip Crosby9. Dr. Noriaki Kano10. Dr. Thomas J. Peters
Regards,Praveen Kumar, S
A. Boka-Yoka,
B. Mistake Proofing
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A. Top MGT
B. Customer
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A. Shewheart
B. Toyota Comapny
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A. Shewheart
B. Shingo
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A. Quality Federation Deployment
B. Quality Functions Deployment
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A. Control Chart
B. Cause and effect Diagram
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A. Customer satisfaction model
B. Customer Oriented model
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A. Thomas Peters,
B. Philip Crosby
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A. Juran
B. Deming,
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A. True
B. False
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A. Robart M Pirisg
B. Bop Moawad
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A. Quality planning, Quality Improvement, Quality Control
B. Quality Planning, quality Assurance, Quality Control
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A. ISO
B. Noriaki Kano
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A. True
B. False
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A. Singo
B. Ishikawa
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A. Peters
B. Philip
A. True
B. False
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A. Ishikawa,
B. Shewheart
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A. 1.Conformance to Req, 2. Zero defects, 3. Price of Non- conformance, and 4. Quality is prevention and not appraisal
B. 1.Higher Quality costs more,2. Emphasis on quality leads to reduced productivity, 3.quality is affected by work culture, 4.Quality can be inspected
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A. Juran
B. Philiph
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A. Philip Crosby
B. Taguchi
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A. Single Minute Exchange of Die.
B. Statistical Measurement Deployment
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A. Shewheart
B. Shingo
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A. Shewheart
B. Armand v Feigenbaum
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A. Edward Deming
B. Juran
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A. Pareto
B. Thomas Peters
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A. Shingo Shingo
B. Deming
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A. Juran,
B. Shingo
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A. Philip
B. Juran
A. Deming
B. Pareto
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A. Ishikawa
B. Deming
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A. Shewheart
B. Armand v Feigenbaum
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A. Philip Crosby
B. Thomos Peters
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A. Taguchi
B. Philip Crosby
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A. Taguchi
B. Philiphs
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A. Deming
B. Juran
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A. Shewheart
B. Armand V Feigenbaum
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A. True
B. False
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A. Deming
B. Armand V Feigenbaum
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A. Peters
B. Taguchi
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A. Shewheart
B. Armand v Feigenbaum
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A. Deming,
B. Juran
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A. Innovation, People, and Customer
B. Planning, Improvement and control.
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A. Optimization, variation, knowledge, & Physicology
B. Plan Do Check & Act
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A. Hand book of Quality
B. Out of Crisis
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A. Managing by Walking About
B. Management By Work Assessment
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A. Deming,
B. Shewheart
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A. True
B. False
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