Omti IT Maintenence Quiz
This quiz is designed to test those who have taken my IT maintence class at Oaks Millennium. It covers Upgrading, Malware, Online security and fixing problems including blue screens of death. Please feel free to take this quiz even if you have not attended the course :)
- 1.What internal computer component requires a heatsink and fan to prevent it from overheating
- A.
CPU
- B.
RAM
- C.
Motherboard
- D.
Hard Disk Drive
- E.
Graphics Card
- 2.1 Gigabyte is the equivilent of how many Megabytes?
- A.
100
- B.
124
- C.
1000
- D.
1024
- E.
1 Million
- 3.What does ROM Stand for?
- A.
Really Old Memory
- B.
Read On Memory
- C.
Retrievable Online Memory
- D.
Random Overun Memory
- E.
Read Only Memory
- 4.Which slot on the motherboard would you place an up to date graphics card?
- A.
PCI Slot
- B.
PCI - E Slot
- C.
RAM Slot
- D.
SATA Slot
- E.
IDE Slot
- 5.Which of the following is NOT a form of malware?
- A.
Virus
- B.
Worm
- C.
Beetle
- D.
Trojan horse
- E.
Rogue dialler
- 6.Which of the following is NOT a brand of antivirus software?
- A.
Norton
- B.
McAfee
- C.
Kapersky
- D.
ZAP!
- E.
AVG
- 7.A "keylogger" is what type of malware
- A.
Spyware
- B.
Adware
- C.
Virus
- D.
Worm
- E.
Trojan Horse
- 8.What is the only LEGAL form of Malware?
- A.
Virus
- B.
Worm
- C.
Spyware
- D.
Adware
- E.
Trojan Horse
- 9.What is SPAM?
- A.
A virus
- B.
An unwanted email
- C.
Spyware
- D.
A fatal error
- E.
A type of canned meat
- 10.Which of the following should NOT arouse suspicion that an email may be phish?
- A.
The email is not addressed to you
- B.
The email is from an organisation you have never dealt with
- C.
There is a threat to close your account
- D.
You are being asked to update your details
- E.
There is a link taking you to a site starting https://
- 11.What is the type of software is used to repel hackers?
- A.
Waterwall
- B.
Airwall
- C.
Firewall
- D.
Earthwall
- E.
Wonderwall
- 12.If you send confidential information down an unsecured network, what should you do first?
- A.
Make a backup
- B.
Send information down a private connection
- C.
Encrypt it
- D.
Contact the intended recipient first
- E.
Send it with a timebomb program
- 13.What should you clean internal components of a computer with?
- A.
Air Duster
- B.
Water
- C.
Damp cloth
- D.
Bleach
- E.
Metal polish
- 14.What is the purpose of Defragmenting your hard disk drive?
- A.
To make a back up
- B.
To get rid of viruses
- C.
To speed up your hard disk drive
- D.
To recover files you have deleted by accident
- E.
To stop your computer from being hacked
- 15.Which of the following is NOT a good safety measure on a public network?
- A.
Changing your password regularly
- B.
Having at least one letter and one numerical digit in your password
- C.
Locking your computer when you leave it
- D.
Allowing your screen to be within the view of others
- E.
Regularly checking the activity of your account
- 16.Where can you disable programs on booting up?
- A.
Control panel
- B.
Msconfig
- C.
Boot menu
- D.
BIOS
- E.
Registry
- 17.Which information does NOT appear on a blue screen of death?
- A.
File name
- B.
Stop code
- C.
Error code
- D.
Memory dump
- E.
Sim code
- 18.Which of the following CANNOT be done in Windows safe mode?
- A.
System restore
- B.
MSConfig
- C.
Regedit
- D.
Defrag
- E.
Microsoft Word
- 19.What is the first option on the Windows Advanced Options Menu that should be used if you spot a problem with your computer?
- A.
Safe Mode
- B.
Safe Mode with command prompt
- C.
Reboot
- D.
Last known good configuration
- E.
Start Windows Normally
- 20.What information is required from a credit card to take money out, but not put it into your account?
- A.
Credit card number (on front of card)
- B.
Card issuer (visa, mastercard, solo, etc.)
- C.
Card verification value (last 3 digits on back)
- D.
Issue number
- E.
Expiry month
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