Quiz: Business Management And Communication
- 1.Autocratic leadership means:
- A.
Sharing the power with their followers
- B.
Hands off policy
- C.
Absolute authoritarian control over a group, group members are not trusted
- D.
Directing and inspiring
- 2.Top managers articulate vision and establish priorities.
- A.
True
- B.
False
- 3.Free-rein leadership is:
- A.
Hands off policy
- B.
Takes control over whole group
- C.
Asks all members for ideas and inputs
- D.
Divides the work equally
- 4.Planning function is the core to represent a business and how the board of directors plan it.
- A.
True
- B.
False
- 5.SWOT means:
- 6.Small business depend on three factors:
- A.
Capital income
- B.
Personal customer service
- C.
Opportunity income
- D.
Cultural/political environment
- 7.For a business plan to be successful, you need to do the following: 1) gain experience 2) gain clients 3) establish a foundation 4) get a loan 5) learn from others
- A.
True
- B.
False
- 8.Threats of starting a new business are?
- 9.The five elements of Business are:
- A.
Economic, competitive technological global trades
- B.
Cultural diversity, aging population, tax policy, rate of technology, terrorism
- C.
Autocratic, free- reins- democratic
- D.
All the above
- 10.The 6 sins of green washing means when companies attempt to "paint" a green face on and old product to try, and convince consumers that it's somehow more ecologically and socially sounding.
- A.
True
- B.
False
- 11.Autocratic is when a person hoards a decision making power for themselves and takes control over the whole group.
- A.
True
- B.
False
- 12.What do Managers do?
- 13.Leader ship power goes hand- hand with:
- A.
Power influence position
- B.
Influence power and controlling
- C.
Planning, organizing, budgeting
- D.
People, time and money
- 14.What does the first line manager do?
- 15.Opportunities for a small business are: 1) market niches 2) personal customer service 3) technology
- A.
True
- B.
False
- 16.What is hardware?
- A.
Than can connect all aspects of business
- B.
Software that helps users perform desired tasks
- C.
The physical components used to collect, store, organize and process data
- D.
Computer programs that provide instruction for a computer to preform a task
- 17.Software is a computer program that provides instructions for a computer to preform a task.
- A.
True
- B.
False
- 18.On the job- training is a popular and low costs employees simply begin working under the guidance of experienced employees.
- A.
True
- B.
False
- 19.Theory x is:
- A.
Workers love work and would like to be there everyday
- B.
Workers dislike work and will do everything they can to avoid It
- C.
Work is natural and play for them
- D.
To meet company needs
- 20.Theory y is:
- A.
Centres on how the perception of fairness directly impacts worker motivation
- B.
Centres on the relationship among the individuals effort and performance and reward
- C.
Work natural can exercise self-direction-self-control to meet company goals
- D.
All the above
- 21.Job Expectancy Theory centers on the relationship among individual effort/performance and reward.
- A.
True
- B.
False
- 22.Equity centers on how:
- A.
The perception of fairness directly impacts worker motivation
- B.
Centres on the relationship among the individual effort/performance
- C.
Self control to meet company goals
- D.
None of the above
- 23.Optional Benefits include:
- A.
Extra Paid Vacations, Paid sick days, extended health care/dental insurance, retirement programs, product discounts
- B.
Flextime,product discounts, sick days, discount
- C.
Discounts, health/vision care, work perks
- D.
All the above
- 24.Cafeteria style benefits are:
- A.
Employees have a set dollar amount per person that they spend on company benefits
- B.
Employees don't have any benefits
- C.
Employees must work a certain amount of hours to get benefits
- D.
Extra paid sick days, vacation pay
- 25.Human Resources management maximizes the effectiveness of the workforce by:
- A.
Recruiting world class talent, promoting career development
- B.
Maximizes the risk of the work place, deals with conflict
- C.
Responsible for all injuries, interviews and managing risks
- D.
All the above
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