Email Writing Quiz Questions And Answers!

Reviewed by Juliette Firla
Juliette Firla, MA (Teaching Writing) |
English Teacher
Review Board Member
Juliette is a middle school English teacher at Sacred Heart of Greenwich, Connecticut. Juliette earned a BA in English/Language Arts Teacher Education from Elon University and an MA in Teaching Writing from Johns Hopkins University. She holds a Classroom Teacher license from the Connecticut State Department of Education. Juliette possesses strong skills in English language arts, writing, editing, and literature study. She has a deep passion for working with young people and contributing to the education of America's youth in the classroom.
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  • 1/20 Questions

    It is important to read the email completely before responding.

    • Only if you have time
    • Not important at all
    • Always
    • Only if it is from seniors
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About This Quiz


Do you often write emails? Are you writing them correctly? You can take this quiz on email writing to check your understanding of effective email writing. While composing an email, the writer must consider various factors, such as the format, the length, the salutation, and more! These are key components for the best email etiquette. Following this quiz, you will learn how good you are at writing emails and learn new things about email composition. Share your results with friends to see if they know these skills better!

Email Writing Quiz Questions And Answers! - Quiz

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  • 2. 

    The tone of your emails should be

    • Very aggressive

    • It can be rude if it is not a client.

    • Bossy and rude if you are writing to junior colleagues

    • Polite and assertive

    Correct Answer
    A. Polite and assertive
    Explanation
    The tone of your emails should be polite and assertive. This means that you should be respectful and courteous in your communication, while also being confident and clear in expressing your thoughts or requests. Being polite ensures that you maintain a positive and professional relationship with the recipient, while being assertive allows you to effectively convey your message and achieve your desired outcome. This approach promotes effective communication and fosters a positive work environment.

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  • 3. 

    How should the subject line be?

    • Long and descriptive

    • Short and precise

    • A greeting

    • Does not matter

    Correct Answer
    A. Short and precise
    Explanation
    The subject line should be short and precise because it allows the recipient to quickly understand the purpose of the email. A long and descriptive subject line may be overwhelming and may not capture the recipient's attention. A greeting or a subject line that does not matter may not convey the urgency or importance of the email, potentially leading to it being overlooked or ignored.

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  • 4. 

    The email font should be

    • Colorful and fancy

    • Black in color, easy to read, with capital letters only where required

    • Bright colors, easy to read

    • Bold and all capital alphabets

    Correct Answer
    A. Black in color, easy to read, with capital letters only where required
    Explanation
    The correct answer is "Black in color, easy to read, with capital letters only where required." This answer is the most appropriate because it suggests that the email font should be black in color, which is a standard and easy-to-read choice for text. It also mentions that capital letters should only be used where required, indicating that the font should follow proper capitalization rules. These specifications ensure that the email is professional, clear, and easily understandable for the recipient.

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  • 5. 

    While writing to a client, begin your email with a short greeting.

    • Why?

    • No

    • Only before Diwali or New Year

    • Yes

    Correct Answer
    A. Yes
    Explanation
    Beginning an email with a short greeting is considered a professional and polite way to start a conversation with a client. It helps to establish a friendly tone and shows respect for the recipient. By starting with a greeting, you acknowledge the client's presence and create a positive impression. This can contribute to building a strong professional relationship and enhancing communication effectiveness. Therefore, the correct answer is "Yes".

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  • 6. 

    While setting up an appointment by email, you should

    • Leave it open-ended.

    • Never mention the date and time.

    • Sometimes mention the date and leave it at that.

    • Recommend a date and time and request confirmation.

    Correct Answer
    A. Recommend a date and time and request confirmation.
    Explanation
    When setting up an appointment by email, it is recommended to suggest a specific date and time for the meeting and ask for confirmation. This helps to provide clarity and avoid any confusion or misunderstandings regarding the scheduling. By requesting confirmation, it allows the recipient to either agree to the proposed date and time or suggest an alternative if needed. This approach ensures effective communication and helps in organizing the appointment efficiently.

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  • 7. 

    The title of a slide presentation should be

    • Centrally aligned with larger font size

    • Very colorful

    • Very very large

    • Left aligned

    Correct Answer
    A. Centrally aligned with larger font size
    Explanation
    The title of a slide should be centrally aligned with a larger font size because it helps to create a visually balanced and professional appearance. Centrally aligning the title ensures that it is positioned in the middle of the slide, making it easier for the audience to read and understand. Using a larger font size also helps to grab attention and emphasize the importance of the title.

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  • 8. 

    Email is a reflection of 

    • Designation and pride

    • Professionalism, Values, Attention to detail

    • Authority and status

    • Nothing. It is used for getting work done.

    Correct Answer
    A. Professionalism, Values, Attention to detail
    Explanation
    Email is considered a reflection of professionalism, values, and attention to detail. This means that the way one communicates through email can demonstrate their level of professionalism, the values they uphold, and their attention to detail. A well-written and respectful email can convey professionalism, while the content and tone can reflect one's values. Additionally, paying attention to grammar, spelling, and formatting in emails shows attention to detail, which is important in professional communication.

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  • 9. 

    Proofreading emails before hitting send is

    • It can be done sometimes.

    • Not important

    • A best practice

    • Waste of time

    Correct Answer
    A. A best practice
    Explanation
    Proofreading emails before hitting send is considered a best practice. This is because proofreading helps to ensure that the content of the email is free from errors, such as spelling mistakes or grammatical errors. It also allows the sender to review the tone and clarity of the message, ensuring that it effectively communicates the intended message. By taking the time to proofread emails, individuals can enhance their professionalism, avoid misunderstandings, and maintain a positive image in their communication.

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  • 10. 

    The font used throughout the presentation must be uniform.

    • Yes

    • No

    • Can't say

    • Not important

    Correct Answer
    A. Yes
    Explanation
    In order to maintain consistency and professionalism in a presentation, it is important for the font used to be uniform throughout. Using different fonts can be distracting and make the presentation appear unorganized. A uniform font helps to create a cohesive and visually appealing design, making it easier for the audience to follow along and understand the content being presented.

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  • 11. 

    While assigning work by email, you should

    • Just ask them to get it done.

    • Never give any deadline.

    • Use bold alphabets.

    • Set up a deadline and follow up accordingly.

    Correct Answer
    A. Set up a deadline and follow up accordingly.
    Explanation
    Setting up a deadline and following up accordingly is important while assigning work by email. This ensures that the recipients are aware of the expected timeframe for completing the task and allows for effective planning and prioritization. Following up helps to track progress, address any obstacles, and ensure timely completion of the assigned work. Simply asking them to get it done without a deadline or using bold alphabets does not provide clear expectations or allow for proper accountability.

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  • 12. 

    The email signature must capture all necessary contact details.

    • No

    • It is not important

    • Sometimes

    • Yes. It makes it easier for the recipient to reach out to you.

    Correct Answer
    A. Yes. It makes it easier for the recipient to reach out to you.
    Explanation
    Having a complete and comprehensive email signature is important because it allows the recipient to easily contact you. By including all necessary contact details, such as your name, job title, phone number, and email address, the recipient can quickly reach out to you if they have any questions or need further information. This saves time and effort for both parties involved and ensures effective communication.

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  • 13. 

    Important points/words can be

    • Mentioned repeatedly for impact

    • Need not be highlighted.

    • Bolded, underlined, or italicized

    • Highlighted with multiple colors

    Correct Answer
    A. Bolded, underlined, or italicized
    Explanation
    The given correct answer is “bolded, underlined, or italicized”. This means that the important points or words are emphasized by making them bold or underlined, or putting them in italics. This technique is commonly used in writing to draw attention to key information and make it stand out from the rest of the text. By highlighting important points, readers can easily identify and focus on the most significant details, ensuring better comprehension and retention of the content.

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  • 14. 

    What should not be done in an email signature?

    • Clutter too much with information

    • Use a professional headshot.

    • Use the same font and color as the email.

    • Have a clean layout

    Correct Answer
    A. Clutter too much with information
    Explanation
    In an email signature, it is important to avoid cluttering it with too much information. This can make the signature look messy and overwhelming for the recipient. A cluttered signature may also distract from the main content of the email and make it harder for the recipient to find important information. It is best to keep the signature concise and include only necessary information such as name, contact details, and relevant links.

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  • 15. 

    SMS language in the email should be

    • Used with a selected few clients

    • It can be used sometimes if you feel like

    • Avoided

    • Used while writing to juniors

    Correct Answer
    A. Avoided
    Explanation
    SMS language should be avoided in emails. Using proper grammar and spelling is important in professional communication. Using slang can come across as unprofessional and may be difficult for the recipient to understand. It is best to use proper language and avoid using abbreviations or shortcuts commonly used in text messages.

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  • 16. 

    Speedy responses improve credibility.

    • Yes

    • No

    • Everybody delays, so that's ok.

    • Complaints can be ignored.

    Correct Answer
    A. Yes
    Explanation
    Speedy responses improve credibility because when someone responds quickly, it shows that they are attentive and reliable. It demonstrates that they value the person's time and are committed to providing prompt assistance. This enhances the trust and confidence others have in the person or organization, as it portrays a sense of efficiency and professionalism. On the other hand, delayed responses may lead to frustration and doubts about the person's reliability, potentially damaging their credibility. Therefore, it is important to prioritize timely responses to maintain and improve credibility.

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  • 17. 

    Two important things to be kept in mind while working on a Powerpoint or Google Slides are

    • Audience and objective

    • Number of slides and number of pictures

    • Videos and music

    • The first and the last slide.

    Correct Answer
    A. Audience and objective
    Explanation
    When working on a PowerPoint or Google Slides presentation, it is crucial to consider the audience and the objective of the presentation. Understanding the target audience helps in tailoring the content, tone, and level of detail to effectively communicate with them. The objective of the presentation determines the key message and desired outcome, guiding the structure and flow of the slides. By considering the audience and objective, the presenter can create a presentation that is engaging, relevant, and achieves its intended purpose.

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  • 18. 

    What is the most effective way of closing an email?

    • With a social message

    • With a clear and actionable message

    • Repeating the subject line

    • With a proverb

    Correct Answer
    A. With a clear and actionable message
    Explanation
    The most effective way of closing an email is with a clear and actionable message. This ensures that the recipient understands the purpose of the email and knows what action needs to be taken. It helps to provide a concise and direct conclusion to the email, leaving no room for confusion or misinterpretation. This approach promotes effective communication and increases the likelihood of a prompt response or desired outcome.

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  • 19. 

    Email content should ideally be presented as

    • One long paragraph

    • Bullet points

    • Story format

    • Text and pictures

    Correct Answer
    A. Text and pictures
    Explanation
    While bullet points can be helpful for lists and certain types of information, the ideal presentation of email content is to be concise, organized, and use appropriate formatting for readability. This may include using headings, subheadings, bullet points for lists, and short paragraphs to break up large chunks of text. The specific format will depend on the purpose and content of the email.

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  • 20. 

    Usage of all capital letters on email is considered to be

    • Showing importance

    • Looks fancy

    • Screaming/Insulting

    • Irrelevant

    Correct Answer
    A. Screaming/Insulting
    Explanation
    Using all capital letters in an email is considered to be screaming or insulting. This is because typing in all caps is generally perceived as shouting or being aggressive in online communication. It can come across as rude or disrespectful to the recipient, as it implies a lack of consideration for their feelings. Therefore, it is important to use proper capitalization and tone in emails to maintain a respectful and professional conversation.

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Juliette Firla |MA (Teaching Writing) |
English Teacher
Juliette is a middle school English teacher at Sacred Heart of Greenwich, Connecticut. Juliette earned a BA in English/Language Arts Teacher Education from Elon University and an MA in Teaching Writing from Johns Hopkins University. She holds a Classroom Teacher license from the Connecticut State Department of Education. Juliette possesses strong skills in English language arts, writing, editing, and literature study. She has a deep passion for working with young people and contributing to the education of America's youth in the classroom.

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  • Oct 15, 2024
    Quiz Edited by
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    Expert Reviewed by
    Juliette Firla
  • Apr 01, 2015
    Quiz Created by
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