Foundation of Communication Quiz

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  • 1/10 Questions

    What is the original source material or a firsthand account of information called?

    • Primary source
    • Secondary source
    • Tertiary source
    • None of the above
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About This Quiz

Do you know what the foundation of communication is? Take this foundation of communication quiz to test your knowledge. If you have heard or studied the foundation of communication, this is a perfect quiz to practice. This quiz will not only test your knowledge but enhance it too. Go for it and check out your scores. All the best for your perfect score on this quiz. Do share it with others who wish to improve their communication skills.

Foundation Of Communication Quiz - Quiz

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  • 2. 

    How should one greet a customer?

    • Say hello, ask if they need help with anything

    • Say hello

    • Smile, say hello, say your name, ask if they need help with anything

    • Smile

    Correct Answer
    A. Smile, say hello, say your name, ask if they need help with anything
    Explanation
    One should greet a customer by smiling, saying hello, introducing oneself, and asking if they need any assistance. This approach creates a friendly and welcoming atmosphere, making the customer feel valued and comfortable. It also shows a willingness to assist them with their needs, enhancing their overall experience.

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  • 3. 

    What is the framework of communication?

    • Interpersonal

    • Face to face

    • Mediated

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    The framework of communication refers to the different modes or channels through which communication can take place. Face to face communication involves direct interaction between individuals, where they can see and hear each other. Mediated communication involves the use of technology or media platforms to facilitate communication, such as phone calls, emails, or video conferences. Interpersonal communication refers to the exchange of information and ideas between individuals. Therefore, "All of the above" is the correct answer as it encompasses all the different frameworks or modes of communication.

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  • 4. 

    Which of the following is an example of a secondary source?

    • Literature reviews

    • Newspaper articles

    • Wikipedia entries

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    All of the options listed are examples of secondary sources. Literature reviews gather and analyze existing research on a specific topic. Newspaper articles report on events or issues and provide commentary or analysis. Wikipedia entries compile information from various sources and are reviewed and edited by multiple contributors. As secondary sources, they all provide interpretations or evaluations of primary sources, such as original research studies or historical documents.

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  • 5. 

    Communication competence does not mean the ability to communicate personally and in an appropriate manner.

    • True

    • False

    Correct Answer
    A. False
    Explanation
    Communication competence does mean the ability to communicate personally and in an appropriate manner. It refers to the knowledge, skills, and abilities that individuals possess to effectively communicate with others. Being communication competent involves being able to understand and interpret messages, express oneself clearly, listen actively, and adapt communication style to different situations and audiences. Therefore, the statement that communication competence does not mean the ability to communicate personally and in an appropriate manner is false.

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  • 6. 

    Which one of these is a communication barrier?

    • Distractions

    • Smiling face

    • Body language

    • Too many questions

    Correct Answer
    A. Distractions
    Explanation
    Distractions can be considered a communication barrier because they divert the attention of the individuals involved in the communication process. When there are distractions present, it becomes difficult for the message to be effectively transmitted and received. Distractions can include noise, interruptions, or other external factors that hinder clear and focused communication.

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  • 7. 

    What does MBTI stand for?

    • Myers Briggs Test Indication

    • Myers Briggs Type Initiative

    • Myers Briggs Type Indicator

    • Miles Briggs Type Indicator

    Correct Answer
    A. Myers Briggs Type Indicator
    Explanation
    The correct answer is Myers Briggs Type Indicator. The MBTI is a psychological assessment tool that measures personality traits based on the theories of Carl Jung. It categorizes individuals into one of 16 different personality types based on their preferences for four different dichotomies: extraversion vs. introversion, sensing vs. intuition, thinking vs. feeling, and judging vs. perceiving. The MBTI is commonly used in career counseling, team building, and personal development to help individuals gain insights into their own strengths and preferences.

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  • 8. 

    Which one of these is NOT an MBTI combination?

    • ENFJ

    • ESTJ

    • INFP

    • IEPJ

    Correct Answer
    A. IEPJ
    Explanation
    The MBTI (Myers-Briggs Type Indicator) is a personality assessment that categorizes individuals into one of 16 personality types based on four dichotomies: Extraversion (E) vs. Introversion (I), Sensing (S) vs. Intuition (N), Thinking (T) vs. Feeling (F), and Judging (J) vs. Perceiving (P). The combination "IEPJ" does not fit into any of the four dichotomies, making it an invalid MBTI combination.

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  • 9. 

    What is convergence?

    • The process or state of converging.

    • When forms of technology and face to face communications interlap.

    • Convergence is an annual multi-genre fan convention.

    • The merging of distinct technologies, industries, or devices into a unified whole.

    Correct Answer
    A. When forms of technology and face to face communications interlap.
    Explanation
    Convergence refers to the interlap or integration of forms of technology and face to face communications. This means that different technological devices or platforms are combined with in-person interactions to create a unified and seamless experience.

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  • 10. 

    Which of these is a part of good Communication Skills (select all that apply)

    • Some questions

    • Time

    • Language

    • Eye contact & visible mouth

    Correct Answer(s)
    A. Some questions
    A. Language
    Explanation
    Good communication skills include the ability to ask relevant and thought-provoking questions, as well as the ability to use language effectively to convey ideas and information. Therefore, "Some questions" and "Language" are both parts of good communication skills.

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Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Aug 16, 2023
    Quiz Edited by
    ProProfs Editorial Team
  • Nov 27, 2022
    Quiz Created by
    Sophia Smith
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