National Patient Safety Goals

2.

For telephone reporting of critical tests results, the receiving individual should:

Record and "read back" the complete test result
Memorize the values and document the information when they are not busy
Hand the phone to the Unit Coordinator to record and report the information

Correct Answer

A. Record and "read back" the complete test result

Explanation

The correct answer is to record and "read back" the complete test result. This is important in order to ensure accurate communication of critical test results over the phone. By recording the result, the receiving individual can refer back to it if needed and by "reading back" the result, they can confirm that they have understood and relayed the information correctly. This helps to prevent any errors or miscommunication that could potentially have serious consequences.

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3.

The use of Q.D. is an accepted abbrieviation throughout the organization

True
False

Correct Answer

A. False

Explanation

The statement suggests that the use of Q.D. as an abbreviation is accepted throughout the organization. However, the correct answer is False, which means that the use of Q.D. as an abbreviation is not accepted throughout the organization.

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1

4.

The hospital has adopted ____________ as an accepted means of Managing Hand-Off Communications

Correct Answer
ISBAR, sbar

Explanation
The hospital has adopted ISBAR and SBAR as accepted means of managing hand-off communications. ISBAR and SBAR are both communication tools that provide a structured framework for effective and concise communication during hand-offs. These tools help ensure that important information is accurately and efficiently transferred between healthcare professionals, reducing the risk of errors and improving patient safety. By adopting these tools, the hospital is promoting clear and standardized communication practices among its staff.

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5.

Which of the following is not an example of NPSG # 2

Reading back Verbal Orders
Creating a List of Abbreviations Not to Use
Impementing a Fall Reduction Program
Mananging Hand-Off Communications

Correct Answer

A. Impementing a Fall Reduction Program

Explanation

The correct answer is "Impementing a Fall Reduction Program." NPSG #2 refers to the National Patient Safety Goal #2, which focuses on improving communication among healthcare providers. Reading back Verbal Orders, Creating a List of Abbreviations Not to Use, and Managing Hand-Off Communications are all examples of practices that promote effective communication and are aligned with NPSG #2. However, implementing a Fall Reduction Program is not directly related to communication and does not fall under NPSG #2.

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5

National Patient Safety Goals

The process for effective hand-off communication should include the following:

Quiz Preview

For telephone reporting of critical tests results, the receiving individual should:

The use of Q.D. is an accepted abbrieviation throughout the organization

The hospital has adopted ____________ as an accepted means of Managing Hand-Off Communications

Which of the following is not an example of NPSG # 2