Leading & Managing Projects

Reviewed by Editorial Team

The ProProfs editorial team is comprised of experienced subject matter experts. They've collectively created over 10,000 quizzes and lessons, serving over 100 million users. Our team includes in-house content moderators and subject matter experts, as well as a global network of rigorously trained contributors. All adhere to our comprehensive editorial guidelines, ensuring the delivery of high-quality content.

Learn about Our Editorial Process

| By Kiran23

Kiran23

Community Contributor

Quizzes Created: 1 | Total Attempts: 189

| Attempts: 189

Quiz Flashcard

Questions

Feedback

During the Quiz End of Quiz

Difficulty

Easy First Hard First Sequential

1/180 Questions

You are the project manager of a software project. Two developers, Bill and Alfredo, are having an argument about how to implement a feature. Bill thinks that it’s more important that the project get done quickly, so he’s suggesting that you re-use some work that’s been done on a previous project to get started. Alfredo thinks that that work doesn’t apply to this project and will just waste time. Bill is almost always right about these things and he’s very influential on the team, so it’s important that you keep him happy. What should you do?
- Since you do want to get the project done quickly, you side with Bill
- Side with Alfredo; it could end up taking longer in the end
- Call a meeting to hear both sides of the situation and decide in favour of the solution that is best supported by objective evidence
- Call a meeting in private with Bill to hear more about his position

About This Quiz

There are 180 Questions. Each Question carries 1 Mark.
There is no negative marking.

Quiz Preview

2.

You need to convey some very complex, detailed information to the project stakeholders.What is the best method for communicating this kind of information?
- Verbal
- Vertical
- Horizontal
- Written
Correct Answer

A. Written

Explanation

The best method for communicating complex and detailed information to project stakeholders is through written communication. Written communication allows for clear and precise documentation of the information, ensuring that all stakeholders have access to the same information and can refer back to it as needed. It also provides a record of the communication, allowing for easy reference in the future. Additionally, written communication allows for the inclusion of visual aids such as charts, graphs, and diagrams, which can further enhance understanding and clarity.

Rate this question:
3.

You’re a project manager at a construction company that’s selling services to a client. You are working on a schedule and a budget when the CEO at the client demands that you do not produce those things. Instead, he wants you to begin work immediately. What the BEST thing that you can do?
- Meet with the CEO to explain why the budget and schedule are necessary
- Stop work immediately and go into claims administration
- Don’t produce the schedule and budget
- Ask the buyer to find another company to work with
Correct Answer

A. Meet with the CEO to explain why the budget and schedule are necessary

Explanation

It is important to meet with the CEO to explain the importance of having a schedule and budget in place. By having a schedule, the project can be properly planned and organized, ensuring that tasks are completed in a timely manner. A budget is necessary to allocate resources effectively and to ensure that the project remains within financial constraints. By explaining the benefits of having a schedule and budget, the CEO may understand the importance and reconsider their decision.

Rate this question:
4.

The project sponsor has approached you with a dilemma. The CEO announced at the annual stockholders meeting that the project you’re managing will be completed by the end of this year. The problem is that this is six months prior to the scheduled completion date. It’s too late to go back and correct her mistake, and stockholders are expecting implementation by the announced date. You must speed up the delivery date of this project. Your primary constraint before this occurred was the budget. Choose the best action from the options listed to speed up the project
- Hire more resources to get the work completed faster.
- Ask for more money so that you can contract out one of the phases you had planned to do with in-house resources.
- Utilize negotiation and influencing skills to convince the project sponsor to speak with the CEO and make a correction to her announcement.
- Examine the project plan to see whether there are any phases that can be fast tracked, and then revise the project plan to reflect the compression of the schedule.
Correct Answer

A. Examine the project plan to see whether there are any phases that can be fast tracked, and then revise the project plan to reflect the compression of the schedule.

Explanation

To speed up the project, the best action is to examine the project plan and identify any phases that can be fast-tracked. By compressing the schedule and revising the project plan accordingly, the project can be completed sooner without compromising the budget or relying on external resources. This approach allows for efficient utilization of existing resources and ensures that the project can meet the announced deadline set by the CEO at the stockholders meeting.

Rate this question:
5.

A team member approaches you with a change that could cut your schedule down by a month. What is the first thing you should do?
- Write up a change request and see if you can get it approved
- Make the change; it’s going to save time and nobody will want the project to take longer than it should
- Figure out the impact on the scope of the work and the cost before you write up the change request
- . Tell the team member that you’ve already communicated the deadline for the project, so you can’t make any changes now
Correct Answer

A. Figure out the impact on the scope of the work and the cost before you write up the change request

Explanation

Before submitting a change request, it is important to assess the potential impact on the project's scope and cost. Making a change without considering these factors could result in unforeseen complications and budget overruns. Therefore, analyzing the implications of the proposed change is the first step to ensure that it aligns with the project's objectives and constraints.

Rate this question:
6.

You work for a consulting company and your team has implemented an approved scope change on your project. You need to inform your client that the change has been made. What’s the best form of communication to use for this?
- Formal verbal
- Formal written
- Informal written
- Informal verbal
Correct Answer

A. Formal written

Explanation

The best form of communication to inform the client about the implemented scope change would be formal written communication. This is because formal written communication provides a clear and documented record of the change, ensuring that there is no ambiguity or misunderstanding. It also allows the client to review the information at their convenience and refer back to it if needed. Additionally, formal written communication maintains a professional tone and is suitable for conveying important project updates to clients.

Rate this question:
7.

You have just delivered a product to your client for acceptance, when you get a call that some features they were expecting are missing. What’s the first thing you should do?
- Get your team together and reprimand them for building a product that doesn’t meet user expectations
- . Tell the client that the product passed all of your internal quality inspections and scope verification processes, so it must be fine
- Tell the team to start building the missing features into the product right away
- Call a meeting with the client to understand exactly what is unacceptable in the product and try to figure out what went wrong along the way
Correct Answer

A. Call a meeting with the client to understand exactly what is unacceptable in the product and try to figure out what went wrong along the way

Explanation

The first thing you should do when you receive a call from the client stating that some expected features are missing is to call a meeting with the client. This will allow you to understand exactly what features are considered unacceptable and to figure out what went wrong during the development process. By having a discussion with the client, you can gather more information about their expectations and identify any misunderstandings or miscommunications that may have occurred. This will help you address the issue effectively and find a solution that meets the client's needs.

Rate this question:

1
8.

You’ve been hired by a large consulting firm to lead an accounting project. You determine the needs of the project and divide the work up into work packages so that you can show how all of it fits into categories. What are you creating?
- A WBS
- A schedule
- A Project Scope Statement
- A contract
Correct Answer

A. A WBS

Explanation

By dividing the work up into work packages and categorizing them, you are creating a Work Breakdown Structure (WBS). A WBS is a hierarchical decomposition of the project work, which helps to organize and define the scope of the project. It breaks down the project into smaller, more manageable components, allowing for better planning, resource allocation, and tracking of progress.

Rate this question:
9.

You are the project manager for a software development project. When you need to get staff from the manager of the QA department, he suggests a few test engineers with performance problems for your team. Which is the BEST response to this situation?
- Stop talking to the QA manager
- . Call a meeting with the QA manager to try to figure out why he suggested those candidates and how the two of you can work together to find team members with suitable skills and interests for your team
- Tell the QA manager that the staffing problems are really no big deal, and you’re sure that the two of you can eventually figure out the right answer together
- Tell the manager that you know which team members you want for your team and he needs to give them to you
Correct Answer

A. . Call a meeting with the QA manager to try to figure out why he suggested those candidates and how the two of you can work together to find team members with suitable skills and interests for your team

Explanation

The best response in this situation is to call a meeting with the QA manager to discuss why he suggested those candidates and how the two of you can work together to find team members with suitable skills and interests. This approach promotes open communication, collaboration, and problem-solving between the project manager and the QA manager. By understanding the reasoning behind the QA manager's suggestions and working together to find suitable candidates, the project manager can ensure that the team is staffed with individuals who have the necessary skills and can contribute effectively to the project.

Rate this question:
10.

In which plan do you define the processes that will be used to keep people informed throughout the project?
- Staffing Management Plan
- Project Management Plan
- Schedule Management Plan
- Communications Management Plan
Correct Answer

A. Communications Management Plan

Explanation

The Communications Management Plan is the correct answer because it is the plan where you define the processes that will be used to keep people informed throughout the project. This plan outlines the communication objectives, stakeholders, information needs, communication methods, and frequency of communication. It ensures that the right information is delivered to the right people at the right time, promoting effective communication and preventing misunderstandings or miscommunication within the project team and stakeholders.

Rate this question:
11.

Brandi is a project manager on a software project. About halfway through development, her team found that they had not estimated enough time for some of the technical work they needed to do. She requested that the new work be added to the scope statement and that the time to do the work be added to the schedule. The change control board approved her change. What’s her next step?
- Update the scope and schedule baselines to reflect the approved change
- Start doing the work
- Gather performance metrics on the team’s work so far
- Perform Quality Assurance
Correct Answer

A. Update the scope and schedule baselines to reflect the approved change

Explanation

After receiving approval from the change control board, Brandi's next step would be to update the scope and schedule baselines to reflect the approved change. This means that she needs to formally document the changes made to the project scope and schedule, ensuring that they are accurately reflected in the project plan. By updating the baselines, Brandi ensures that the project's scope and schedule are aligned with the approved change and that the team can proceed with the additional technical work within the updated parameters.

Rate this question:
12.

You are working on one of the first financial projects your company has attempted, and you have learned a lot about how to manage the project along the way. Your company is targeting financial companies for new projects next year. What’s the BEST thing for you to do?
- Talk to your company about setting up some training sessions so that you can teach others what you have learned on your project
- Keep the information you’ve learned to yourself so that you’ll be more valuable to the company in the next year
- Decide to specialize in financial contracts
- Focus on your work with the project and don’t worry about the helping other people to learn from the experience
Correct Answer

A. Talk to your company about setting up some training sessions so that you can teach others what you have learned on your project

Explanation

The best thing to do in this situation is to talk to your company about setting up training sessions to teach others what you have learned on your project. By sharing your knowledge and expertise, you can help your company improve its capabilities in managing financial projects and increase its chances of successfully targeting financial companies for new projects in the future. This not only benefits the company but also showcases your leadership and willingness to contribute to the growth and development of the organization.

Rate this question:
13.

All of the following are parts of teams stakeholder management effort except
- Determining stakeholders needs
- Identifying stakeholders
- Giving stakeholders extras
- Managing stakeholders expectations
Correct Answer

A. Giving stakeholders extras

Explanation

Giving stakeholders extras is not a part of team stakeholder management effort because it implies providing additional benefits or rewards to stakeholders beyond what is necessary or expected. Stakeholder management primarily focuses on determining stakeholders' needs, identifying stakeholders, and managing their expectations in order to ensure their satisfaction and engagement in the project. Providing extras may lead to biased treatment and can create conflicts among stakeholders, undermining the overall stakeholder management effort.

Rate this question:
14.

A project manager is faced with two team members who have conflicting opinions. One team member explains her side of the conflict, and presents a possible solution. But before the other team member starts to explain his side of things, the project manager says, “I’ve heard enough, and I’ve decided to go with the solution I’ve heard.” This is an example of:
- Withdrawal
- Compromise
- Smoothing
- Forcing
Correct Answer

A. Forcing

Explanation

In this scenario, the project manager makes a decision without allowing the second team member to present their side of the conflict. This shows a use of power and authority to impose their decision on the team, disregarding the input and perspective of the other team member. This behavior is characteristic of "forcing," where one party uses their power to resolve conflicts without considering the opinions or needs of others involved.

Rate this question:
15.

What is one of the most important skills a project manager can have?
- Negotiation skills
- Influencing skills
- Communication skills
- Problem-solving skills
Correct Answer

A. Communication skills

Explanation

Communication skills are one of the most important skills a project manager can have because effective communication is crucial for successful project management. Project managers need to be able to clearly and effectively communicate with team members, stakeholders, and clients to ensure that everyone is on the same page and understands the project goals, expectations, and progress. Good communication skills also help in resolving conflicts, managing changes, and building strong relationships, which are essential for project success. Without strong communication skills, a project manager may struggle to convey ideas, coordinate tasks, and keep the project on track.

Rate this question:
16.

Which is the BEST definition of quality?
- A product made of very expensive materials
- A product made with a lot of care by the team who built it
- A product that satisfies the requirements of the people who pay for it
- A product that passes all of its tests
Correct Answer

A. A product that satisfies the requirements of the people who pay for it

Explanation

Quality is subjective and can vary depending on individual preferences and needs. The best definition of quality is when a product meets or exceeds the expectations and requirements of the people who purchase it. This definition emphasizes the importance of customer satisfaction and aligning the product with the needs and desires of the target market. It goes beyond the materials used or the care taken in building the product, and focuses on meeting the specific requirements and preferences of the customers.

Rate this question:
17.

Over half of conflicts on projects are caused by
- Bad habits, defects, technology
- Resources, priorities, schedules
- Budget, carelessness, personalities
- Technology, money, personalities
Correct Answer

A. Resources, priorities, schedules

Explanation

Conflicts on projects often arise due to the lack of sufficient resources, conflicting priorities, and unrealistic schedules. When there is a shortage of resources, such as manpower or equipment, it can lead to delays and frustrations among team members. Conflicting priorities occur when different stakeholders have divergent goals and objectives for the project, causing disagreements and conflicts. Unrealistic schedules, such as tight deadlines or overlapping tasks, can create stress and tension within the team. Therefore, the combination of limited resources, conflicting priorities, and unrealistic schedules can contribute to over half of the conflicts on projects.

Rate this question:
18.

Your project has a virtual team. Half of your team members are located in another country, where they are working for a subcontractor. The subcontractor’s team members speak a different dialect of English than your team does. After a conference call, two of your team members make jokes about the way your subcontractor’s team members speak. What is the BEST way to handle this situation?
- Correct the team members individually, and hold a training session for your team to help remove communications barriers
- Immediately correct the two people in front of the rest of the team
- Report the team members to senior management and recommend that they be punished
- Remove noise from the communication by contacting the subcontractor and requesting that the team adjust the way they speak
Correct Answer

A. Correct the team members individually, and hold a training session for your team to help remove communications barriers

Explanation

The best way to handle this situation is to correct the team members individually and hold a training session for the entire team to remove communication barriers. This approach addresses the issue directly by addressing the inappropriate behavior of the two team members and providing an opportunity for them to understand the importance of cultural sensitivity. Additionally, the training session will help the entire team improve their communication skills and foster a more inclusive and respectful working environment.

Rate this question:
19.

At the close of your project, you measure the customer satisfaction and find that some customer needs were not fully met. Your supervisor asks you what steps you took on your project to improve customer satisfaction. Which subsidiary plan would you consult to determine this information?
- Quality management plan
- Communications management plan
- Staffing management plan
- Risk management plan
Correct Answer

A. Quality management plan

Explanation

To determine the steps taken to improve customer satisfaction, you would consult the Quality Management Plan. This plan outlines the processes and procedures for ensuring that project deliverables meet the required quality standards. It includes information on how customer satisfaction will be measured and monitored, as well as any corrective actions that will be taken to address any quality issues. By referring to the Quality Management Plan, you can identify the specific actions taken to improve customer satisfaction and assess their effectiveness.

Rate this question:
20.

Your company has sent out a Request for Proposal, and your brother wants to bid on it. What’s the BEST thing for you to do?
- Give your brother inside information to make sure that he has the best chance at getting the project
- Publicly disclose your relationship with him and excuse yourself from the selection process
- Recommend your brother but don’t inform anyone of your relationship
- Don’t tell anyone about your relationship but be careful not to give your brother any advantage when evaluating all of the potential sellers
Correct Answer

A. Publicly disclose your relationship with him and excuse yourself from the selection process

Explanation

The best thing to do in this situation is to publicly disclose your relationship with your brother and excuse yourself from the selection process. This ensures transparency and avoids any potential conflicts of interest. By disclosing the relationship, you are being honest and ethical, allowing for a fair evaluation of all potential sellers.

Rate this question:
21.

Which of the following are valid ways to breakdown the work in a WBS?
- By risk or quality metric
- By product feature or unit of work
- By project phase or project deliverable
- By charge code or initial estimate
Correct Answer

A. By project phase or project deliverable

Explanation

The work breakdown structure (WBS) is a hierarchical decomposition of the project's deliverables, which helps in organizing and defining the scope of work. Breaking down the work by project phase or project deliverable is a valid way to create a WBS. This approach allows the project team to divide the project into manageable phases or deliverables, making it easier to plan, assign responsibilities, and track progress. By breaking down the work in this manner, it becomes clearer which tasks need to be completed and how they contribute to the overall project objectives.

Rate this question:
22.

You are managing a project with 23 team members and 6 key stakeholders. Two team members identify a problem with the current approach. Addressing that problem will require changes to the project plan and its subsidiary plans. One of the stakeholders previously indicated that any delays are unacceptable, and your team members tell you that it’s possible the change could cause the team to miss at least one critical deadline. What is the BEST way to deal with this situation?
- . Analyze the impact that the change will have on the work to be done, the schedule, and the budget
- Deny the change because any delays are unacceptable
- Gather consensus among the team that you should make the change before approaching the stakeholders, so that they can see the team supports making the change
- Make the change to the project plan and subsidiary plans, and ask the team to implement the change
Correct Answer

A. . Analyze the impact that the change will have on the work to be done, the schedule, and the budget

Explanation

The best way to deal with this situation is to analyze the impact that the change will have on the work to be done, the schedule, and the budget. This is important because the change could potentially cause delays and affect the project's overall timeline and cost. By conducting a thorough analysis, the project manager can assess the potential risks and benefits of implementing the change and make an informed decision. This approach also demonstrates a proactive and responsible approach to addressing the problem, ensuring that all aspects of the project are taken into consideration before making any changes.

Rate this question:
23.

Dave is the project manager for a construction project that is building a gazebo. When the project first started, he met with the stakeholders to define the scope. The sponsors mentioned that the gazebo is a really important part of their daughter’s wedding ceremony that was planned for seven months from then. In fact, they said that if the gazebo couldn’t be completed in seven months, it wouldn’t be worth it for them to even start the project. Dave wrote down the seven-month deadline to put in his Project Scope Statement. In which section of the document did the deadline appear?
- Project Deliverables
- Project Objectives
- Project Constraints
- Project Assumptions
Correct Answer

A. Project Constraints

Explanation

The deadline for completing the gazebo in seven months appeared in the section of the document called "Project Constraints." This section of the Project Scope Statement includes any limitations or restrictions that may impact the project, such as time constraints, budget constraints, or resource constraints. In this case, the seven-month deadline set by the sponsors is a time constraint that Dave needs to consider and adhere to during the construction project.

Rate this question:
24.

You overhear someone on your team using a racial slur. This person is a critical team member and you are worried that if they leave your company it will cause project problems. What should you do?
- Pretend you didn’t hear it so that you don’t cause problems
- Report the team member to his boss
- Bring it up at the next team meeting
- Meet in private with the team member and explain that racial slurs are unacceptable
Correct Answer

A. Meet in private with the team member and explain that racial slurs are unacceptable

Explanation

It is important to address the issue of a team member using a racial slur, regardless of their importance to the project. Ignoring the problem or pretending not to hear it would not only condone such behavior but also create a hostile work environment. Reporting the team member to their boss might escalate the situation and damage team dynamics. Bringing it up at the next team meeting could embarrass the team member and might not be the most effective way to address the issue. Meeting privately with the team member allows for a constructive conversation to explain that racial slurs are unacceptable and to emphasize the importance of maintaining a respectful and inclusive workplace.

Rate this question:
25.

Customer satisfaction should be measured at the end of the project to maintain long-term relationships. Which of the following is NOT always an aspect of customer satisfaction?
- The product meets its stated and unstated requirements
- The project is profitable
- The product is high quality
- The customer’s needs are met
Correct Answer

A. The project is profitable

Explanation

The project being profitable is not always an aspect of customer satisfaction because a project can be profitable for the company but still not meet the customer's needs or expectations. Customer satisfaction is primarily focused on meeting the customer's requirements, delivering a high-quality product, and ensuring that their needs are met. While profitability is important for the company's success, it does not directly correlate with customer satisfaction.

Rate this question:
26.

Your project just completed, and one of your subcontractors has sent you floor seats to the next big hockey game to thank you for your business. What is the BEST way to respond?
- Thank the subcontractor, but do not give him preference in the next RFP
- Thank the subcontractor, but politely refuse the gift
- Ask for tickets for the entire team, so that it is fair to everyone
- Report the subcontractor to PMI
Correct Answer

A. Thank the subcontractor, but politely refuse the gift

Explanation

The best way to respond in this situation is to thank the subcontractor for the gift, but politely refuse it. Accepting the gift could create a conflict of interest and compromise the integrity of the project. It is important to maintain a professional relationship with subcontractors and avoid any perception of favoritism. By politely declining the gift, you show gratitude for the gesture while upholding ethical standards.

Rate this question:
27.

You know that PV = 470, AC = 430, EV = 480, EAC = 500, and BAC = 525. What is VAC?
- 70
- 20
- 25
- 30
Correct Answer

A. 25

Explanation

To calculate VAC (Variance at Completion), we can use the formula VAC = BAC - EAC. Given that BAC is 525 and EAC is 500, we can substitute these values into the formula: VAC = 525 - 500 = 25. Therefore, the correct answer is 25.

Rate this question:
28.

Which of the following is a defect?
- A mistake made by a team member on the job
- A change that the team needs to make in how they do the work
- A project management plan that does not meet its requirements
- A change request that’s been rejected by the change control board
Correct Answer

A. A project management plan that does not meet its requirements

Explanation

A project management plan that does not meet its requirements is considered a defect because it means that the plan has failed to fulfill its intended purpose. The requirements of the plan are the specifications and expectations that need to be met in order for the project to be successful. If the plan does not meet these requirements, it indicates a flaw or problem in the planning process, which can lead to issues and challenges in executing the project effectively. Therefore, this option is the correct answer as it identifies a defect in the project management process.

Rate this question:
29.

You’re the project manager on a software project that is planning out various approaches to technical work. There’s a 20% chance that a component you are going to license will be difficult to integrate and cost $3,000 in rework and delays. There’s also a 40% chance that the component will save $10,000 in time and effort that would have been used to build the component from scratch. What’s the EMV for these two possibilities?
- $13,000
- $7,000
- $3,400
- - $600
Correct Answer

A. $3,400

Explanation

The Expected Monetary Value (EMV) is calculated by multiplying the probability of each outcome by its corresponding monetary value and then summing them up. In this case, there is a 20% chance of incurring a cost of $3,000 and a 40% chance of saving $10,000. Therefore, the EMV can be calculated as (0.2 * -$3,000) + (0.4 * $10,000) = -$600 + $4,000 = $3,400. This means that on average, the project is expected to have a net gain of $3,400.

Rate this question:
30.

A project manager is running into problems with the team. People are repeatedly running into trouble over seemingly small problems: who takes notes at meetings, what dress is appropriate for the office, who people need to notify when they take a day off. The problems started out small, but as more people run into more problems the situation is rapidly escalating. This situation is most likely caused by a lack of:
- Sensitivity training
- Common courtesy
- A reward system
- Ground rules
Correct Answer

A. Ground rules

Explanation

The problems that the project manager is facing with the team, such as disagreements over small issues and a rapid escalation of conflicts, suggest that there is a lack of ground rules in place. Ground rules are essential for establishing clear expectations and guidelines for team members to follow. Without these rules, individuals may have different interpretations of how certain situations should be handled, leading to misunderstandings and conflicts. By implementing ground rules, the team can establish a common understanding of how to handle various situations, which can help prevent and resolve conflicts more effectively.

Rate this question:
31.

Which of the following is NOT typically found in a project charter?
- Project requirements
- Authorization for a project manager to work on a project
- Work packages decomposed into activities
- An initial set of schedule milestones
Correct Answer

A. Work packages decomposed into activities

Explanation

A project charter typically includes project requirements, authorization for a project manager to work on a project, and an initial set of schedule milestones. However, work packages decomposed into activities are not typically found in a project charter. Work packages and their decomposition into activities are usually documented in a work breakdown structure (WBS), which is a separate document that provides a hierarchical breakdown of the project deliverables and the activities required to complete them.

Rate this question:
32.

A junior project manager at your company does not know how to perform earned value analysis. You spend a weekend with him to teach him how to do this. This is an example of:
- Contributing to the project management body of knowledge
- Fraternizing, and should be discouraged
- Unpaid overtime
- Giving access to proprietary information, and should be reported to PMI
Correct Answer

A. Contributing to the project management body of knowledge

Explanation

This scenario can be considered as an example of contributing to the project management body of knowledge because the action of teaching the junior project manager how to perform earned value analysis adds to the overall knowledge and understanding of project management practices. By sharing this knowledge and expertise, the project manager is helping to improve the collective understanding and skills within the project management community.

Rate this question:
33.

You are the project manager for a railroad construction project. Your sponsor has asked you for a forecast for the cost of project completion. The project has a total budget of $80,000 and CPI of .95. The project has spent $25,000 of its budget so far. How much more money do you plan to spend on the project?
- $59,210
- $80,000
- $84,210
- $109,210
Correct Answer

A. $59,210

Explanation

Based on the given information, the CPI (Cost Performance Index) is 0.95. CPI is calculated by dividing the earned value (budgeted cost of work performed) by the actual cost. In this case, the project has spent $25,000 out of its budget of $80,000.

To find the forecast for the cost of project completion, we can use the formula:

Projected Cost = Actual Cost / CPI

Projected Cost = $25,000 / 0.95 = $26,315.79

Since the total budget is $80,000, the remaining amount to be spent on the project would be:

Remaining Cost = Total Budget - Projected Cost

Remaining Cost = $80,000 - $26,315.79 = $53,684.21

Therefore, the correct answer is $59,210, which is the total amount of money that is planned to be spent on the project.

Rate this question:
34.

Which conflict resolution technique is most effective?
- Withdrawal
- Compromise
- Smoothing
- Confronting
Correct Answer

A. Confronting

Explanation

Confronting is the most effective conflict resolution technique because it involves addressing the conflict directly and openly. It encourages open communication and allows both parties to express their concerns and emotions. By confronting the conflict, individuals can work towards finding a solution and resolving the underlying issues. This technique promotes understanding, collaboration, and the opportunity for a mutually beneficial resolution.

Rate this question:
35.

Tom is the project manager of an accounting project. He has just finished defining the scope for the project and is creating the WBS. He goes to his organizational process asset library and finds a WBS from a past project to use as a jumping off point. Which of the following describes the asset that Tom is using?
- Decomposition
- Delphi Technique
- Brainstorming
- Templates
Correct Answer

A. Templates

Explanation

Tom is using templates from the organizational process asset library as a jumping off point for creating the WBS. Templates are pre-designed documents or files that can be used as a starting point for a new project. In this case, Tom is using a WBS template from a past project to save time and effort in creating the WBS for the current accounting project.

Rate this question:
36.

You are the project manager for Heartthrobs by the Numbers Dating Services. You’re working on an updated Internet site that will display pictures as well as short bios of prospective heartbreakers. You have your activity list and resource requirements in hand and are planning to use parametric estimates and reserve analysis to determine activity durations.Which of the following statements is true?
- You are using inputs from the Estimate Activity Duration process.
- You are using tools and techniques of the Estimate Cost process.
- You are using tools and techniques of the Estimate Activity Durations process.
- You are using inputs of the Estimate Costs process.
Correct Answer

A. You are using tools and techniques of the Estimate Activity Durations process.

Explanation

The correct answer is "You are using tools and techniques of the Estimate Activity Durations process." In this scenario, the project manager is using parametric estimates and reserve analysis to determine activity durations. These are specific tools and techniques used in the Estimate Activity Durations process, which is a part of project time management. The other options, such as Estimate Cost process or inputs of the Estimate Costs process, are not relevant to the situation described.

Rate this question:
37.

A company uses a management technique that employs quality assurance techniques to continuously improve all processes. This is called:
- Just In Time Management
- Kaizen
- Ishikawa Diagrams
- Inspection
Correct Answer

A. Kaizen

Explanation

Kaizen is a management technique that employs quality assurance techniques to continuously improve all processes. It focuses on making small, incremental changes to improve efficiency, productivity, and quality. This approach encourages employees at all levels of the organization to identify and address problems, leading to a culture of continuous improvement. Kaizen emphasizes the importance of teamwork, communication, and employee involvement in achieving organizational goals. It is a key component of Lean management and is widely used in industries to drive operational excellence.

Rate this question:
38.

Mary is a project manager at a consulting company. The company regularly builds teams to create products for clients. When the product is delivered, the team is dissolved and assigned to other projects. What kind of organization is she working for?
- Weak matrix
- Projectized
- Functional
- Strong matrix
Correct Answer

A. Projectized

Explanation

Mary is working for a projectized organization. In a projectized organization, teams are created specifically for each project, and once the project is completed, the team is disbanded and members are assigned to other projects. This type of organization structure allows for a high level of flexibility and adaptability to different project requirements.

Rate this question:
39.

Which of the following BEST describes the contents of a WBS Dictionary entry?
- The definition of the work package including its net present value
- Work Package ID and Name, Statement of Work, Required Resources, and Monte Carlo Analysis
- Work Package ID and Name, Statement of Work, Risk Register, Earned Value Calculation, Scheduled Complete Date, and Cost
- Work Package ID and Name, Statement of Work, Responsible Organization, Schedule Milestones, Quality Requirements, Code of Account Identifier, Required Resources, Cost Estimate
Correct Answer

A. Work Package ID and Name, Statement of Work, Responsible Organization, Schedule Milestones, Quality Requirements, Code of Account Identifier, Required Resources, Cost Estimate

Explanation

The contents of a WBS Dictionary entry include the Work Package ID and Name, Statement of Work, Responsible Organization, Schedule Milestones, Quality Requirements, Code of Account Identifier, Required Resources, and Cost Estimate. This information provides a detailed description of the work package, including its scope, responsibilities, timeline, quality standards, and resource requirements. The WBS Dictionary serves as a reference document that helps ensure clear communication and understanding among project team members and stakeholders. It provides essential information for project planning, execution, and control.

Rate this question:
40.

You have just prepared a Request for proposal for release. Your project involves a substantial amount of contract work detailed in the Request for Proposal. Your favourite vendor drops by and offers to give you and your spouse the use of their company condo for your upcoming vacation. It’s located in a beautiful resort community that happens to be one of your favourite places to go for a getaway. What is the most appropriate response?
- Thank the vendor, but decline the offer because you know this could be considered a conflict of interest.
- Thank the vendor, and accept. This vendor is always offering you incentives like this, so this offer does not likely have anything to do with the recent Request for Proposal release.
- Thank the vendor, accept the offer, and immediately tell your project sponsor so they’re aware of what you’re doing.
- Thank the vendor, but decline the offer because you’ve already made another arrangement for this vacation. Ask them whether you can take a rain check and arrange another time to use the condo.
Correct Answer

A. Thank the vendor, but decline the offer because you know this could be considered a conflict of interest.

Explanation

The most appropriate response is to decline the offer because accepting it could be seen as a conflict of interest. As a project manager, it is important to maintain objectivity and avoid any situations that could compromise your integrity or impartiality. Even though the vendor has offered incentives in the past, it is still necessary to decline this specific offer to ensure transparency and fairness in the procurement process.

Rate this question:
41.

In which process do you create the Risk Breakdown Structure?
- Identify Risks
- Plan Risk Responses
- Perform Qualitative Risk Analysis
- Plan Risk Management
Correct Answer

A. Plan Risk Management

Explanation

The Risk Breakdown Structure (RBS) is a hierarchical representation of identified risks organized by categories. It helps in understanding and managing risks effectively. The process of creating the RBS is done during the Plan Risk Management process. This process involves determining how risk management will be performed throughout the project, including the methodologies, tools, and resources to be used. Creating the RBS is an essential part of this planning process as it helps in identifying and categorizing risks, which will later be analyzed, responded to, and monitored.

Rate this question:
42.

A bar chart shows the number and type of resources you need throughout your project is called a _______________.
- Organizational Chart
- Resource Schedule
- Resource Histogram
- Staffing Timetable
Correct Answer

A. Resource Histogram

Explanation

A bar chart that displays the quantity and category of resources required for a project is known as a resource histogram. It provides a visual representation of the resource needs over the duration of the project, allowing for better resource allocation and planning. The other options, such as organizational chart, resource schedule, and staffing timetable, do not specifically focus on presenting the number and type of resources needed for a project.

Rate this question:
43.

When you look at a control chart that measures defects in the product produced by your project, you find that seven values are showing up below the mean on the chart. What should you do?
- Look into the process that is being measured; there’s probably a problem there
- Ignore the anomaly; this is the rule of seven, so statistically the data doesn’t matter
- This means that the mean is too high
- You should adjust your lower control limit—the values indicate a problem with where the limits have been set
Correct Answer

A. Look into the process that is being measured; there’s probably a problem there

Explanation

When seven values are consistently below the mean on a control chart measuring defects, it indicates a problem with the process being measured. This suggests that there may be an issue causing the lower than expected number of defects. By looking into the process, it is possible to identify and address any problems that may be causing this deviation from the norm.

Rate this question:
44.

A project manager uses a facilitator to gather opinions from experts anonymously. What risk identification tool or technique is being performed?
- Brainstorming
- Delphi Technique
- Interviews
- SWOT Analysis
Correct Answer

A. Delphi Technique

Explanation

The Delphi Technique is being performed in this scenario. The project manager is using a facilitator to gather opinions from experts anonymously. The Delphi Technique involves collecting information and opinions from a group of experts without their identities being revealed. This allows for unbiased and objective input, as the experts are not influenced by each other's opinions. The facilitator ensures that the process is conducted smoothly and that all opinions are considered.

Rate this question:
45.

You are managing a software project. You are partway through the project, and your team has just delivered a preliminary version of part of the software. You are holding a weekly status meeting, when one of the team members points out that an important stakeholder is running into a problem with one of the features of the current software. The team member feels that there is a risk that the stakeholder will ask for a change in that feature, even though that change would be out of scope of the current release—and if the stakeholder requests that change, there is a high probability that the change control board would approve the change. What is the BEST action to take next?
- . Mitigate the risk by asking a team member to get familiar with the feature of the software that might be changed
- Schedule a meeting with the stakeholder to discuss the risk
- Add the risk to the risk register and gather information about its probability and impact
- Add the risk to the issue log and revisit it when there is more information
Correct Answer

A. Add the risk to the risk register and gather information about its probability and impact

Explanation

The best action to take next is to add the risk to the risk register and gather information about its probability and impact. This will allow the team to assess the potential impact of the stakeholder's request and determine if it is feasible to incorporate the change within the current release. By gathering information about the probability and impact of the risk, the team can make an informed decision on how to proceed and mitigate any potential negative effects on the project.

Rate this question:
46.

These types of dependencies can create arbitrary total float values and limit your scheduling options.
- Discretionary
- External
- Mandatory
- Hard logic
Correct Answer

A. Discretionary

Explanation

Discretionary dependencies refer to dependencies that are based on the judgment or discretion of the project team. These dependencies are not inherent or mandatory but are chosen by the team based on their experience or best practices. Unlike other types of dependencies, discretionary dependencies can create arbitrary total float values, meaning that they can affect the scheduling options and flexibility of the project. This makes them less desirable as they can limit the project manager's ability to adjust the schedule and allocate resources efficiently.

Rate this question:
47.

The degree to which a particular stakeholder may be able to positively or negatively affect a project is his or her:
- Llevel of Engagement
- Level of Interest
- Level of Commitment
- Level of Influence
Correct Answer

A. Level of Influence

Explanation

The correct answer is "Level of Influence". The level of influence refers to the degree to which a stakeholder can impact a project, either positively or negatively. Stakeholders with high levels of influence can significantly affect project outcomes and decisions. Their opinions, actions, and decisions can shape the direction and success of the project. Therefore, understanding the level of influence of each stakeholder is crucial for effective project management and stakeholder engagement.

Rate this question:
48.

You’re managing a software project. Your team has discovered a problem, and as a result you’ve requested a change. The change will cost the project an extra three weeks, but without it several stakeholders might have problems with the final product. What’s the NEXT thing that you should do?
- Instruct the team to make the change
- Call a meeting with each stakeholder to figure out whether or not to make the change
- Document the change and its impact, and put it through the change control system
- Don’t make the change because it will delay the project
Correct Answer

A. Document the change and its impact, and put it through the change control system

Explanation

When managing a software project, it is important to properly document any requested changes and their impact. By doing so, the change can be evaluated and assessed through the change control system. This allows for a thorough analysis of the potential benefits and drawbacks of implementing the change, including the additional three weeks it may take. By following this process, all stakeholders can be informed and involved in the decision-making process, ensuring that any potential problems with the final product are addressed and considered.

Rate this question:
49.

You are a project manager for Waterways Houseboats, Inc. You’ve been asked to perform a cost-benefit analysis for two proposed projects. Project A costs $2.4 million, with potential benefits of $12 million and future operating costs of $3 million. Project B costs $2.8 million, with potential benefits of $14 million and future operating costs of $2 million. Which project should you recommend?
- Project A, because the cost to implement is cheaper than Project B
- Project A, because the potential benefits plus the future operating costs are less in value than the same calculation for Project B
- Project B, because the potential benefits minus the implementation and future operating costs are greater in value than the same calculation for Project A
- Project B, because the potential benefits minus the costs to implement are greater in value than the same calculation for Project A
Correct Answer

A. Project B, because the potential benefits minus the implementation and future operating costs are greater in value than the same calculation for Project A

Explanation

Project B should be recommended because the potential benefits minus the implementation and future operating costs are greater in value than the same calculation for Project A. This means that Project B has a higher net benefit compared to Project A, making it a more favorable option.

Rate this question:

Quiz Review Timeline (Updated): Mar 19, 2023 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

Current Version
Mar 19, 2023

Quiz Edited by
ProProfs Editorial Team
Nov 06, 2013

Quiz Created by
Kiran23

Leading & Managing Projects

Quiz Preview

You need to convey some very complex, detailed information to the project stakeholders.What is the best method for communicating this kind of information?

You’re a project manager at a construction company that’s selling services to a client. You are working on a schedule and a budget when the CEO at the client demands that you do not produce those things. Instead, he wants you to begin work immediately. What the BEST thing that you can do?

A team member approaches you with a change that could cut your schedule down by a month. What is the first thing you should do?

You work for a consulting company and your team has implemented an approved scope change on your project. You need to inform your client that the change has been made. What’s the best form of communication to use for this?

You have just delivered a product to your client for acceptance, when you get a call that some features they were expecting are missing. What’s the first thing you should do?

You’ve been hired by a large consulting firm to lead an accounting project. You determine the needs of the project and divide the work up into work packages so that you can show how all of it fits into categories. What are you creating?

You are the project manager for a software development project. When you need to get staff from the manager of the QA department, he suggests a few test engineers with performance problems for your team. Which is the BEST response to this situation?

In which plan do you define the processes that will be used to keep people informed throughout the project?

You are working on one of the first financial projects your company has attempted, and you have learned a lot about how to manage the project along the way. Your company is targeting financial companies for new projects next year. What’s the BEST thing for you to do?

All of the following are parts of teams stakeholder management effort except

What is one of the most important skills a project manager can have?

Which is the BEST definition of quality?

Over half of conflicts on projects are caused by

At the close of your project, you measure the customer satisfaction and find that some customer needs were not fully met. Your supervisor asks you what steps you took on your project to improve customer satisfaction. Which subsidiary plan would you consult to determine this information?

Your company has sent out a Request for Proposal, and your brother wants to bid on it. What’s the BEST thing for you to do?

Which of the following are valid ways to breakdown the work in a WBS?

You overhear someone on your team using a racial slur. This person is a critical team member and you are worried that if they leave your company it will cause project problems. What should you do?

Customer satisfaction should be measured at the end of the project to maintain long-term relationships. Which of the following is NOT always an aspect of customer satisfaction?

Your project just completed, and one of your subcontractors has sent you floor seats to the next big hockey game to thank you for your business. What is the BEST way to respond?

You know that PV = 470, AC = 430, EV = 480, EAC = 500, and BAC = 525. What is VAC?

Which of the following is a defect?

Which of the following is NOT typically found in a project charter?

A junior project manager at your company does not know how to perform earned value analysis. You spend a weekend with him to teach him how to do this. This is an example of:

Which conflict resolution technique is most effective?

A company uses a management technique that employs quality assurance techniques to continuously improve all processes. This is called:

Mary is a project manager at a consulting company. The company regularly builds teams to create products for clients. When the product is delivered, the team is dissolved and assigned to other projects. What kind of organization is she working for?

Which of the following BEST describes the contents of a WBS Dictionary entry?

In which process do you create the Risk Breakdown Structure?

A bar chart shows the number and type of resources you need throughout your project is called a _______________.

When you look at a control chart that measures defects in the product produced by your project, you find that seven values are showing up below the mean on the chart. What should you do?

A project manager uses a facilitator to gather opinions from experts anonymously. What risk identification tool or technique is being performed?

These types of dependencies can create arbitrary total float values and limit your scheduling options.

The degree to which a particular stakeholder may be able to positively or negatively affect a project is his or her:

You’re managing a software project. Your team has discovered a problem, and as a result you’ve requested a change. The change will cost the project an extra three weeks, but without it several stakeholders might have problems with the final product. What’s the NEXT thing that you should do?