Managing Project Human Resources Quiz
What do you know about managing project human resources? People are an important part of any project, and the quiz below is a perfect way to help you see how much you know about managing them and getting the best results based on their skill set. How about you take the Managing Project Human Resources Quiz below and see what more you may learn?
Questions and Answers
- 1.
In your organization, management is referred to as coaches. As a project manager, you are referred to as a project coach. A human resource document should be created to handle this scenario. What should it cover?
- A.
How coaches are separate from managers
- B.
How coaches are the same as managers
- C.
How a coach is to complete his job
- D.
How the project team is to work for a coach
Correct Answer
C. How a coach is to complete his jobExplanation
The human resource document should cover how a coach is supposed to complete his job. This would include the specific responsibilities and tasks that a project coach should fulfill in order to effectively manage a project. It may outline the expected leadership style, communication methods, decision-making processes, and overall approach that a coach should adopt in their role. This document would provide guidance and clarity to project managers on their responsibilities and expectations as coaches within the organization.Rate this question:
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- 2.
You are the project manager of the MMB Project. The president of the company has spoken to the project team and told them the confidence and respect he has in you to lead the project to a successful completion. The project manager has what type of power on this project?
- A.
Formal power
- B.
Coercive power
- C.
Expert power
- D.
Halo power
Correct Answer
A. Formal powerExplanation
The project manager in this scenario has formal power. This is evident from the fact that the president of the company has expressed confidence and respect in the project manager's ability to lead the project to a successful completion. Formal power is derived from an individual's position or role within an organization, and in this case, the project manager holds the formal authority to make decisions and direct the project team.Rate this question:
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- 3.
You are the project manager for the JHG Project. This project requires coordination with the directors of manufacturing, human resources, and the IT department, and the CIO. This is an example of what type of input to organizational planning?
- A.
Organizational interfaces
- B.
Technical interfaces
- C.
Interpersonal interfaces
- D.
Human resource coordination
Correct Answer
A. Organizational interfacesExplanation
This question is asking about the type of input to organizational planning that is required for the JHG Project. The question mentions that coordination is needed with the directors of manufacturing, human resources, IT department, and the CIO. This coordination with various departments and individuals within the organization is an example of organizational interfaces, which involve communication and collaboration between different parts of the organization to achieve project goals.Rate this question:
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- 4.
Your project requires an electrician at month eight. This is an example of which of the following?
- A.
Organizational interfaces
- B.
Resource requirements
- C.
Contractor requirements
- D.
Resource constraints
Correct Answer
B. Resource requirementsExplanation
The given scenario states that the project requires an electrician at month eight. This indicates that there is a need for a specific resource, in this case, an electrician, to be available at a specific time during the project. Therefore, the scenario exemplifies resource requirements, as it highlights the necessity of having the right resources in place at the right time to successfully complete the project.Rate this question:
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- 5.
You are the project manager of the PUY Project. This project requires a chemical engineer for seven months of the project, but there are no available chemical engineers within your department. This is an example of which of the following?
- A.
Organizational interfaces
- B.
Resource requirements
- C.
Contractor requirements
- D.
Resource constraints
Correct Answer
B. Resource requirementsExplanation
This scenario exemplifies resource requirements because it highlights the need for a specific skill set, in this case, a chemical engineer, for the duration of the project. The project manager is unable to fulfill this requirement internally and must seek resources externally. This demonstrates the project's need for specific resources to successfully execute the project.Rate this question:
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- 6.
You are the project manager in an organization with a weak matrix. Who will have the authority on your project?
- A.
The project manager
- B.
The customer
- C.
Functional management
- D.
The team leader
Correct Answer
C. Functional managementExplanation
In a weak matrix organization, the authority lies with the functional management. This means that the project manager has limited authority and the functional managers have more control over the project. The functional managers have the power to make decisions and allocate resources, while the project manager's role is more focused on coordinating and managing the project within the constraints set by the functional managers. Therefore, in this type of organization, the functional management will have the authority on the project.Rate this question:
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- 7.
You are the project manager for the LMG Project. Your project will have several human resource issues that must be coordinated and approved by the union. Which of the following statements is correct about this scenario?
- A.
The union is considered a resource constraint.
- B.
The union is considered a management constraint.
- C.
The union is considered a project stakeholder.
- D.
The union is considered a project team member.
Correct Answer
C. The union is considered a project stakeholder.Explanation
The union is considered a project stakeholder because they have a vested interest in the project and can influence its outcome. As a stakeholder, the union will need to be involved in coordinating and approving human resource issues related to the project. They may have specific requirements or concerns that need to be addressed, and their input and approval will be necessary for the project to proceed smoothly.Rate this question:
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- 8.
You are the project manager of the PLY Project. This project is similar to the ACT Project you completed earlier. What method can you use to expedite the process of organization planning?
- A.
Use the project plan of the ACT Project on the PLY Project.
- B.
Use the roles and responsibilities definitions of the ACT Project on the PLY Project.
- C.
Use the project team reward structure of the ACT Project on the PLY Project.
- D.
Use the project team of the ACT Project on the PLY Project.
Correct Answer
B. Use the roles and responsibilities definitions of the ACT Project on the PLY Project.Explanation
By using the roles and responsibilities definitions of the ACT Project on the PLY Project, the project manager can expedite the process of organization planning. This is because the ACT Project has already defined the roles and responsibilities of team members, which can be directly applied to the PLY Project. This saves time and effort in creating new role definitions and ensures consistency in the project team structure.Rate this question:
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- 9.
Management has requested that you create a chart depicting all of the project resource needs and the associated activities. Management is looking for which type of chart?
- A.
A roles chart
- B.
A roles matrix
- C.
A roles and responsibilities matrix
- D.
A Gantt chart
Correct Answer
C. A roles and responsibilities matrixExplanation
Management is requesting a chart that shows the project resource needs and the associated activities. This type of chart is commonly known as a roles and responsibilities matrix. It provides a visual representation of the different roles and responsibilities within the project, allowing management to easily see which resources are needed for each activity. A roles chart or a roles matrix may not provide the same level of detail and clarity as a roles and responsibilities matrix. A Gantt chart, on the other hand, is a different type of chart that is used to show the project schedule and timeline, not specifically the resource needs and activities.Rate this question:
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- 10.
Which of the following is an example of Theory X?
- A.
Self-led project teams
- B.
Micromanagement
- C.
Team members able to work on their own accord
- D.
EVM
Correct Answer
B. MicromanagementExplanation
Theory X is a management theory that assumes employees are inherently lazy and need to be closely supervised and controlled. Micromanagement, which involves excessive control and oversight of employees' work, is an example of Theory X because it reflects the belief that employees cannot be trusted to work independently and need constant direction and monitoring. Self-led project teams and team members able to work on their own accord are examples of Theory Y, which assumes that employees are self-motivated and can be trusted to work independently. EVM (Earned Value Management) is a project management technique and is not related to Theory X or Theory Y.Rate this question:
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- 11.
You are the project manager of the PLN Project. The team members are somewhat "afraid" of you as project manager because they see you as management. They know that a negative review from you about their project work will affect their yearly bonus. This is an example of which of the following?
- A.
Formal power
- B.
Coercive power
- C.
Expert power
- D.
Referent power
Correct Answer
B. Coercive powerExplanation
The given scenario describes coercive power. Coercive power is based on fear and the ability to punish or take away rewards. In this case, the team members are afraid of the project manager because they know that a negative review from them can impact their yearly bonus. The project manager has the power to coerce the team members into performing well by using the potential negative consequences as leverage.Rate this question:
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- 12.
Management has approached Tyler, one of your project team members. Tyler is a database administrator and developer whose work is always on time, accurate, and of quality. He also has a reputation of being a "good guy" and is well liked. Because of this, management has decided to move Tyler into the role of a project manager for a new database administration project. This is an example of which of the following?
- A.
Management by exception
- B.
The halo effect
- C.
Management by objectives
- D.
McGregor's Theory of X and Y
Correct Answer
B. The halo effectExplanation
The given scenario describes the halo effect. The halo effect is a cognitive bias where a person's positive qualities or reputation in one area influence the perception of their abilities in other unrelated areas. In this case, Tyler's reputation as a reliable and skilled database administrator has influenced management's decision to promote him to a project manager role, assuming that he will excel in this new position as well.Rate this question:
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- 13.
Susan is the project manager for the PMG Project. She makes all decisions on the project team, regardless of the project team's objections. This is an example of which of the following management styles?
- A.
Autocratic
- B.
Democratic
- C.
Laissez faire
- D.
Exceptional
Correct Answer
A. AutocraticExplanation
This scenario describes an autocratic management style where the project manager, Susan, makes all decisions on the project team without considering their objections. In an autocratic management style, the leader has complete control and authority over decision-making, with little or no input from team members. This style can be effective in certain situations where quick decisions need to be made, but it can also lead to low team morale and lack of creativity and innovation.Rate this question:
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- 14.
Which problem-solving technique is the best for most project management situations?
- A.
Confronting
- B.
Compromising
- C.
Forcing
- D.
Avoidance
Correct Answer
A. ConfrontingExplanation
Confronting is the best problem-solving technique for most project management situations because it involves directly addressing and resolving the issue at hand. It encourages open communication, collaboration, and finding a mutually beneficial solution. This approach ensures that problems are not ignored or avoided, but rather dealt with head-on, leading to more effective project management and successful outcomes.Rate this question:
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- 15.
Harold is an outspoken project team member. All of the project team members respect Harold for his experience with the technology, but things usually have to be done as Harold sees fit; otherwise, things don't go well. During a discussion on a solution, a project team member throws up her arms and says, "Fine, Harold, do it your way." This is an example of which of the following?
- A.
A win-win solution
- B.
A leave-lose solution
- C.
A lose-lose solution
- D.
A yield-lose solution
Correct Answer
D. A yield-lose solutionExplanation
In this scenario, the project team member reluctantly agrees to do things Harold's way, indicating a yield or surrender to Harold's preferences. However, this decision is accompanied by a sense of loss or dissatisfaction, as expressed by the team member throwing up her arms. Therefore, this situation is an example of a yield-lose solution, where one party yields their preferences or desires, resulting in a negative outcome for them.Rate this question:
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- 16.
You are the project manager for the GBK Project. This project affects a line of business, and the customer is anxious about the success of the project. Which of the following is likely not a top concern for the customer?
- A.
Project priorities
- B.
Schedule
- C.
Cost
- D.
Personality conflicts
Correct Answer
D. Personality conflictsExplanation
The customer's top concerns are likely related to the success of the project and its impact on their business. Project priorities, schedule, and cost are all directly related to the project's success and its ability to meet the customer's needs. Personality conflicts, on the other hand, are more of an internal issue within the project team and may not be a top concern for the customer as long as it does not impact the project's progress and results.Rate this question:
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- 17.
Which theory believes that workers need to be involved with the management process?
- A.
McGregor's Theory of X and Y
- B.
Ouchi's Theory Z
- C.
Herzberg's Theory of Motivation
- D.
The Expectancy Theory
Correct Answer
B. Ouchi's Theory ZExplanation
Ouchi's Theory Z believes that workers need to be involved with the management process. This theory emphasizes the importance of employee participation, teamwork, and collaboration in decision-making. It suggests that involving workers in the decision-making process leads to increased job satisfaction, motivation, and productivity. This theory promotes a more participative and inclusive management style, where employees are given opportunities to contribute their ideas, opinions, and expertise to the organization's decision-making processes.Rate this question:
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- 18.
Which of the following states that as long as workers are rewarded they will remain productive?
- A.
McGregor's Theory of X and Y
- B.
Ouchi's Theory Z
- C.
Herzberg's Theory of Motivation
- D.
The Expectancy Theory
Correct Answer
D. The Expectancy TheoryExplanation
The Expectancy Theory states that as long as workers are rewarded, they will remain productive. This theory suggests that individuals are motivated to work when they believe that their efforts will lead to desirable outcomes or rewards. It emphasizes the importance of linking performance to rewards and creating a positive expectancy that effort will result in desired outcomes. This theory aligns with the idea that motivation and productivity are influenced by the expectation of rewards.Rate this question:
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- 19.
You are the project manager for the Industrial Lights Project. You have been hired by your organization specifically because of your vast experience with the technology and with projects of this nature. The project team is aware of your experience. You likely have what type of power on this project?
- A.
Formal power
- B.
Coercive power
- C.
Expert power
- D.
Referent power
Correct Answer
C. Expert powerExplanation
The project manager's vast experience with the technology and projects of this nature gives them expert power on the Industrial Lights Project. Expert power is derived from a person's knowledge, skills, and expertise in a particular area. In this case, the project team is aware of the project manager's experience, which gives them the power to influence and make decisions based on their expertise.Rate this question:
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- 20.
You are the project manager for the GHB Project. You have served as a project manager for your organization for the past 10 years. Practically all of your projects come in on time and on budget. The project team has worked with you in the past, and they consider you to be an expert project manager. They also like working with you. Given all of this, you likely have what type of power on this project?
- A.
Formal power
- B.
Coercive power
- C.
Expert power
- D.
Referent power
Correct Answer
D. Referent powerExplanation
Based on the information provided, the project manager likely has referent power on this project. Referent power is based on the personal relationships and respect that others have for an individual. In this case, the project team has worked with the project manager in the past and considers them to be an expert and enjoyable to work with. This indicates that the project manager has built strong relationships and has gained the respect and admiration of the team members, which gives them referent power.Rate this question:
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- 21.
Which of the following is an example of coercive power?
- A.
A project manager that has lunch with the project team every Thursday
- B.
A project manager that will openly punish any team member who is late with an activity
- C.
A project manager that has worked with the technology on the project for several years
- D.
A project manager that is friends with all of the project team members
Correct Answer
B. A project manager that will openly punish any team member who is late with an activityExplanation
Coercive power refers to the ability to force someone to comply with one's demands through fear of punishment or negative consequences. In this scenario, the project manager's open punishment of team members who are late with an activity exemplifies coercive power. By openly punishing late team members, the project manager is using their authority and control to enforce compliance and ensure that the team members adhere to deadlines. This demonstrates the use of coercive power as a means of influencing behavior within the project team.Rate this question:
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- 22.
Charles is the project manager for the WAC Project. The customer and a project team member are in conflict over the level of quality needed on a sampling. Charles decides to split the difference between what the two stakeholders want. This is an example of which of the following?
- A.
A win-win solution
- B.
A win-lose solution
- C.
A lose-lose solution
- D.
A leave-lose solution
Correct Answer
C. A lose-lose solutionExplanation
Charles deciding to split the difference between what the customer and project team member want is an example of a lose-lose solution. This is because neither stakeholder is fully satisfied with the outcome. A win-win solution would involve finding a compromise that satisfies both parties, while a win-lose solution would prioritize one stakeholder's needs over the other. A leave-lose solution is not a recognized term in this context.Rate this question:
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- 23.
Mike is the project manager for a project with a very tight schedule. The project is running late, and Mike feels that he does not have time to consider all the possible solutions that two team members are in disagreement over. Mike quickly decides to go with the team member with the largest amount of seniority. This is an example of which of the following?
- A.
Problem solving
- B.
Compromising
- C.
Forcing
- D.
Withdrawal
Correct Answer
C. ForcingExplanation
Mike's decision to go with the team member with the largest amount of seniority indicates that he is using his authority to make a decision and force a solution. He is not considering all possible solutions or compromising between the two team members. Instead, he is imposing his decision based on seniority, which is an example of forcing.Rate this question:
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- 24.
You are a project manager in a projectized organization. Your job as a project manager can be described best by which of the following?
- A.
Full-time
- B.
Part-time
- C.
Expeditor
- D.
Coordinator
Correct Answer
A. Full-timeExplanation
As a project manager in a projectized organization, your job is to oversee and manage the entire project from start to finish. This requires a full-time commitment as you are responsible for planning, organizing, executing, and controlling all project activities. Being a full-time project manager allows you to dedicate your time and resources to ensure the project's success and meet the project's objectives within the given constraints.Rate this question:
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- 25.
What is the benefit of using a collocated team?
- A.
The project team is dispersed, so the team is self-led.
- B.
The project team is dispersed, so communication increases.
- C.
The project team is in the same physical location, so their ability to work as a team is enhanced.
- D.
The project team is in the same physical location, so project costs are greatly reduced.
Correct Answer
C. The project team is in the same physical location, so their ability to work as a team is enhanced.Explanation
Using a collocated team, where the project team is in the same physical location, enhances their ability to work as a team. Being in close proximity allows for easy and frequent face-to-face communication, which promotes better collaboration, coordination, and problem-solving. It also fosters a sense of camaraderie and trust among team members, leading to increased productivity and efficiency. Additionally, being in the same location enables quick decision-making and reduces the need for extensive travel or remote communication, saving time and resources.Rate this question:
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Current Version
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Dec 05, 2023Quiz Edited by
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Mar 07, 2014Quiz Created by
Emmanuel Michael
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