CMAA: Certified Medical Administrative Assistant Exam! Trivia Quiz

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  • 1/101 Questions

    Which of the following identifying markers should the medical assistant attempt to remember about suspicious individuals?

    • Height
    • Hair color and length
    • Clothing worn
    • All of the above
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About This Quiz

A certified medical administrative assistant is tasked with ensuring all patient data is correctly recorded and available when the doctor needs it. For you to hold this position, you will be required to pass the CMAA exam. Are you getting ready for CMAA to take the exam? This quiz will ensure that you are ready for it in the best way possible.

CMAA: Certified Medical Administrative Assistant Exam! Trivia Quiz - Quiz

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  • 2. 

    A type of insurance that protects workers from loss wages after an industrial accident that happened on the job is called?

    • An individual policy

    • Worker's compensation

    • Unemployment insurance

    • Disability insurance

    Correct Answer
    A. Worker's compensation
    Explanation
    Worker's compensation is the correct answer because it specifically refers to the type of insurance that provides coverage for workers who have experienced an industrial accident while on the job. This insurance helps protect workers by providing them with financial compensation for lost wages, medical expenses, and rehabilitation costs resulting from the accident. It is designed to ensure that workers are supported and can recover from their injuries without facing financial hardship.

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  • 3. 

    The best method of patient identification is:

    • A birth certificate

    • A state-issued ID card or drivers license

    • A student ID

    • Social Security card

    Correct Answer
    A. A state-issued ID card or drivers license
    Explanation
    A state-issued ID card or driver's license is the best method of patient identification because it is an official document issued by the government that includes a photograph, name, and other identifying information. This type of identification is widely recognized and accepted in healthcare settings as a reliable way to verify a patient's identity. Birth certificates, student IDs, and social security cards may not always have a photograph or be as widely recognized, making them less reliable for patient identification purposes.

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  • 4. 

    Which of the following dates is written correctly for inclusion in the heading of a letter?

    • 5/1/07

    • May 1st,2007

    • May 1, 2007

    • May 1, 07

    Correct Answer
    A. May 1, 2007
    Explanation
    The correct answer is "May 1, 2007." This is the correct format for writing a date in the heading of a letter. It includes the month written out in full, followed by the day and year separated by commas. The use of the full year "2007" is also appropriate in this context.

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  • 5. 

    Making copies of insurance cards is part of what process?

    • Check in process

    • After seeing the doctor

    • Before leaving

    • None of the above

    Correct Answer
    A. Check in process
    Explanation
    Making copies of insurance cards is part of the check-in process. This process typically occurs before a patient sees the doctor and involves providing necessary information and documentation, such as insurance cards, to the healthcare facility. It is important to have copies of insurance cards on file to ensure accurate billing and to verify coverage for the patient's visit.

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  • 6. 

    When is a good time to print out the encounter forms for the next day?

    • A week before

    • A week after

    • The day after

    • The night before or morning of

    Correct Answer
    A. The night before or morning of
    Explanation
    The night before or morning of is the best time to print out the encounter forms for the next day because it allows enough time to review and prepare for the upcoming appointments. Printing them a week before or a week after would be too early or too late, respectively. Similarly, printing them the day after would not be ideal as it would cause delays in documentation. Therefore, printing the encounter forms the night before or morning of ensures that they are ready and up-to-date for the day's appointments.

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  • 7. 

    What document contains a list of procedures and set dollar amounts?

    • Meeting Schedules

    • Provider's Fee Schedule

    • Doctors Schedules

    • None of the above

    Correct Answer
    A. Provider's Fee Schedule
    Explanation
    The correct answer is Provider's Fee Schedule. This document contains a list of procedures and their corresponding set dollar amounts. It is used by providers to determine the fees they will charge for specific services or treatments. Meeting schedules and doctors schedules are not relevant to this context.

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  • 8. 

    A claim that is printed and mailed to the carrier site is called a _______copy?

    • Soft

    • File

    • Hard

    • Paper

    Correct Answer
    A. Hard
    Explanation
    A claim that is printed and mailed to the carrier site is called a hard copy because it refers to a physical copy of the document that is printed on paper. Unlike soft copies, which are digital files that can be stored and accessed electronically, hard copies are tangible and can be physically handled and stored. Therefore, in this context, the correct term for the printed and mailed claim would be a hard copy.

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  • 9. 

    Arrange these names in alphabetical order (scroll down to view names).select the sequence of the numbers that reflects the correct alphabetic order. (1) Woods-Jones, Stephanie (2) Ross, Kim (3) Mitchell, Pat (4) Jones, Sandra

    • (1), (2), (3), (4)

    • (3), (2), (4), (1)

    • (2), (3), (1), (4)

    • (4), (3), (2), (1)

    Correct Answer
    A. (4), (3), (2), (1)
    Explanation
    The correct alphabetical order of the names is Jones, Sandra; Mitchell, Pat; Ross, Kim; Woods-Jones, Stephanie. Therefore, the correct sequence of numbers that reflects this order is (4), (3), (2), (1).

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  • 10. 

    The properties owned by a business are called:

    • Assets

    • Liabilities

    • Equities

    • Accounts

    Correct Answer
    A. Assets
    Explanation
    Assets are the properties owned by a business. These can include tangible items such as buildings, vehicles, and equipment, as well as intangible items such as patents, copyrights, and trademarks. Assets are recorded on a company's balance sheet and represent the value of what the business owns. They are important because they can be used to generate revenue and are a measure of a company's financial health.

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  • 11. 

    Which part of the Medicare covers prescription drug services?

    • A

    • B

    • C

    • D

    Correct Answer
    A. D
    Explanation
    Medicare Part D covers prescription drug services. This part of Medicare is a standalone prescription drug plan that helps individuals pay for their prescription medications. It is available to anyone who is eligible for Medicare, regardless of their income or health status. Medicare Part D provides coverage for both brand-name and generic prescription drugs, and the specific medications covered can vary depending on the plan chosen. Individuals can enroll in a Medicare Part D plan during their initial enrollment period or during the annual open enrollment period.

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  • 12. 

    If a patient needs an appointment to discuss her renal function panel, which department should she see?

    • Medical Department

    • Insurance Company

    • Both A & B

    • Nephrology,Endrocrinology,Family Med,Urology

    Correct Answer
    A. Nephrology,Endrocrinology,Family Med,Urology
    Explanation
    The patient should see the Nephrology, Endocrinology, Family Medicine, or Urology department to discuss her renal function panel. These departments specialize in the diagnosis and treatment of conditions related to the kidneys, endocrine system, and family medicine, which includes a broad range of general healthcare services. Therefore, any of these departments would be appropriate for the patient to address her concerns about her renal function panel.

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  • 13. 

    If a child is adopted and the adoptive parents are patients in the same medical group, where would you document the adoption information?

    • Document in the Child's Chart

    • In the hospital

    • At a medical clinic

    • None of the above

    Correct Answer
    A. Document in the Child's Chart
    Explanation
    The adoption information should be documented in the child's chart. This is important for maintaining accurate and comprehensive medical records for the child. By documenting the adoption information in the child's chart, healthcare providers can have access to this information when providing care and treatment to the child. Additionally, it allows for continuity of care and ensures that healthcare providers are aware of any relevant medical history or genetic factors that may impact the child's health.

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  • 14. 

    What three regulations require you to make sure every patient receives a Privacy Practice Policy?

    • State, Local, Judicial

    • Local, County , Federal

    • State, Local, Federal

    • None of the above

    Correct Answer
    A. State, Local, Federal
    Explanation
    The correct answer is State, Local, Federal. This means that there are three regulations at different levels (state, local, and federal) which require healthcare providers to ensure that every patient receives a Privacy Practice Policy. These policies are necessary to protect the privacy and confidentiality of patients' personal health information.

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  • 15. 

    Health insurance designed for military dependents and retired military personnel is:

    • CHAMPVA

    • TRICARE

    • Medicare

    • Medicaid

    Correct Answer
    A. TRICARE
    Explanation
    TRICARE is the correct answer because it is a health insurance program specifically designed for military dependents and retired military personnel. It provides comprehensive coverage for medical services, including doctor visits, hospital stays, prescription medications, and preventive care. TRICARE offers different plans and options to cater to the specific needs of military families and veterans, ensuring that they have access to quality healthcare.

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  • 16. 

    Cardinal rules for bookkeeping include:

    • Good penmanship

    • Legible records

    • Straight columns of figures

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    The cardinal rules for bookkeeping include good penmanship, legible records, and straight columns of figures. These rules are essential for maintaining accurate and organized financial records. Good penmanship ensures that the entries are clear and easy to read, reducing the chances of errors or misinterpretation. Legible records enable easy referencing and auditing, ensuring transparency and accountability. Straight columns of figures make it easier to calculate and analyze financial data. Therefore, all of the above options are correct as they are fundamental principles that contribute to effective bookkeeping.

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  • 17. 

    The medical record should be released only with a"

    • Verbal order from the physician

    • Written order from the physician

    • Written release from the patient

    • Verbal order from the office manager

    Correct Answer
    A. Written release from the patient
    Explanation
    The correct answer is "Written release from the patient." This means that the medical record should only be released if the patient provides written consent or authorization for their information to be shared. Verbal orders from the physician or office manager are not sufficient, as they do not provide a documented record of the patient's consent. Written orders from the physician may be necessary for other purposes, but they do not specifically address the release of medical records. Therefore, the most appropriate and legally compliant option is to obtain a written release from the patient.

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  • 18. 

    When preparing a file for a new patient, the medical assistant should:

    • Be sure the patient's name is spelled correctly

    • Review the forms the patient filled out for completeness

    • Copy the insurance card or assure that insurance information is included

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    The correct answer is "All of the above". When preparing a file for a new patient, the medical assistant should ensure that the patient's name is spelled correctly, review the forms the patient filled out for completeness, and copy the insurance card or assure that insurance information is included. All of these steps are important for accurately creating a file for a new patient.

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  • 19. 

    If Mr.Jones insurance has a $500 deductible and a $50 surgery copay, how much will his insurance pay on his bill of $4359.00?

    • $3809.00

    • $2809.00

    • $3980.00

    • $3900.00

    Correct Answer
    A. $3809.00
    Explanation
    Mr. Jones' insurance will pay the bill amount minus the deductible and copay. The deductible is $500 and the copay is $50. Therefore, the insurance will pay $4359 - $500 - $50 = $3809.00.

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  • 20. 

    The amount of money paid to keep an insurance policy in force is the:

    • Premium

    • Deductible

    • Copay

    • Co-insurance

    Correct Answer
    A. Premium
    Explanation
    The amount of money paid to keep an insurance policy in force is known as the premium. This is the regular payment made by the policyholder to the insurance company in exchange for coverage. It is typically paid on a monthly or yearly basis and is determined based on various factors such as the type of insurance, the coverage amount, the policyholder's risk factors, and the insurance company's underwriting guidelines. The premium is essential to maintain the policy and ensure that the policyholder continues to receive the benefits and protection provided by the insurance policy.

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  • 21. 

    Acting in anticipation of future problems is:

    • Being aware

    • Being proactive

    • Circumventing

    • Incurring

    Correct Answer
    A. Being proactive
    Explanation
    Being proactive means taking action in advance to prevent or address future problems. It involves being proactive rather than reactive, and actively seeking solutions or taking preventive measures. This approach helps individuals or organizations to anticipate potential issues, plan ahead, and take necessary steps to mitigate risks or avoid problems altogether. It is a proactive mindset that focuses on being prepared and taking initiative, rather than waiting for problems to arise and then reacting to them.

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  • 22. 

    Which of the following documents list the order in which business is to be conducted during a meeting?

    • Agenda

    • Bylaws

    • Itinerary

    • Minutes

    Correct Answer
    A. Agenda
    Explanation
    The agenda is a document that lists the order in which business is to be conducted during a meeting. It outlines the topics that will be discussed and the time allocated for each item. Bylaws, on the other hand, are rules and regulations that govern the organization and are not specific to a particular meeting. Itineraries are schedules or plans for travel or events, and minutes are written records of what was discussed and decided during a meeting. Therefore, the correct answer is agenda.

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  • 23. 

    Why would you draw a line through an item to be corrected and what else would be necessary?

    • An error in documentation/initial and date it

    • Incomplete information

    • Missing paper work

    • All of the above

    Correct Answer
    A. An error in documentation/initial and date it
    Explanation
    When there is an error in documentation, it is common practice to draw a line through the incorrect information to indicate that it is not valid. By initialing and dating the correction, it provides a clear record of who made the correction and when it was made. This helps to maintain the integrity and accuracy of the documentation. Therefore, the correct answer is "An error in documentation/initial and date it".

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  • 24. 

    Who is the legal owner of the patients medical record?

    • The patient

    • The physician or agency where services were provided

    • The patient's insurance company

    • Both the patient and the physician

    Correct Answer
    A. The physician or agency where services were provided
    Explanation
    The correct answer is the physician or agency where services were provided. The medical records are considered the property of the healthcare provider or facility that created them. The patient has the right to access and request copies of their medical records, but they do not own them. The physician or agency is responsible for maintaining and protecting the confidentiality of the medical records. The patient's insurance company does not own the medical records either.

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  • 25. 

    Which of the following items are parts of the physician's office budget?

    • Medical equipment

    • Rent or mortgage

    • Taxes

    • All of the above

    Correct Answer
    A. All of the above
    Explanation
    All of the items mentioned - medical equipment, rent or mortgage, and taxes - are parts of the physician's office budget. These are common expenses that a physician's office incurs in order to operate efficiently and provide medical services to patients. Medical equipment is necessary for diagnosis and treatment, rent or mortgage is the cost of the office space, and taxes are required by law. Therefore, all of these items are included in the physician's office budget.

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  • 26. 

    Which letter style combines efficiency with an attractive page layout?

    • Modified-block

    • Block

    • Simplified

    • None of the above

    Correct Answer
    A. Modified-block
    Explanation
    The modified-block letter style combines efficiency with an attractive page layout. In this style, the body of the letter is aligned to the left margin, but the date, closing, and signature block are centered or aligned to the right. This layout creates a professional appearance while still maintaining a streamlined format. The modified-block style is commonly used in business correspondence as it allows for clear organization and readability.

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  • 27. 

    Which standard size letterhead is appropriate for most business correspondence?

    • 5 1/2 x 8 1/1 inches

    • 7 1/4 x 10 1/2 inches

    • 8 1/2 x 11 inches

    • 17 x 22 inches

    Correct Answer
    A. 8 1/2 x 11 inches
    Explanation
    The standard size letterhead that is appropriate for most business correspondence is 8 1/2 x 11 inches. This size is commonly used in the business world as it provides enough space for the content of the letter while still being easy to handle and fit into standard envelopes. The other sizes mentioned are either too small or too large for regular business correspondence.

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  • 28. 

    A patient calls the office and insists on viewing their medical record after receiving an incorrect EOB. What actions should you take?

    • Email them a copy of the records

    • Mail the records to the patient

    • Have the physician call the patient to release the records

    • Schedule a time and private area for them to view their records

    Correct Answer
    A. Schedule a time and private area for them to view their records
    Explanation
    The correct answer is to schedule a time and private area for the patient to view their records. This is the appropriate action to take because it ensures that the patient's privacy is protected and that they have a designated time and space to review their medical records. It also allows for any questions or concerns to be addressed in a confidential and controlled environment. Emailing or mailing the records may not be secure or provide the patient with an opportunity to discuss any issues they may have. Having the physician call the patient may not be necessary if the patient simply wants to view their records.

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  • 29. 

    When should you offer the patients assistance in filling out forms and where should you do this?

    • When the patient doesn't understand the paper work

    • When the doctor asks you to help

    • Only when the patient asks for help

    • When the patient has trouble filling out the patients registration forms/ in a quiet, private area

    Correct Answer
    A. When the patient has trouble filling out the patients registration forms/ in a quiet, private area
    Explanation
    You should offer patients assistance in filling out forms when they have trouble filling out the patient registration forms. This should be done in a quiet, private area.

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  • 30. 

    Where would you find the NPI number?

    • CMS-1500

    • CMS-1400

    • CMS

    • None of the above

    Correct Answer
    A. CMS-1500
    Explanation
    The NPI number can be found on the CMS-1500 form. The CMS-1500 is a standard claim form used by healthcare professionals to bill Medicare and Medicaid for services rendered. The NPI number is a unique identifier assigned to healthcare providers by the National Plan and Provider Enumeration System (NPPES). It is used to track and identify providers for billing and administrative purposes. Therefore, the correct answer is CMS-1500.

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  • 31. 

    Why is usually poor policy to accept third-party checks from patients?

    • This type of check is illegal

    • Third-party checks are not negotiable

    • The check will likely bounce

    • You cannot verify the reliability of the maker

    Correct Answer
    A. You cannot verify the reliability of the maker
    Explanation
    Accepting third-party checks from patients is usually poor policy because you cannot verify the reliability of the maker. This means that there is a risk that the check could be fraudulent or that the maker may not have sufficient funds to cover the amount. Accepting such checks without verifying the reliability of the maker can lead to financial losses for the healthcare provider. Therefore, it is generally recommended to avoid accepting third-party checks from patients to mitigate these risks.

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  • 32. 

    An instance when you would give a patient a copy of the Office Policies and Procedures?

    • Give medical administration a copy

    • Give copies only if patients ask

    • When the patients inquire about it/give them a copy of the policies and procedures

    • None of the above

    Correct Answer
    A. When the patients inquire about it/give them a copy of the policies and procedures
    Explanation
    The correct answer is "When the patients inquire about it/give them a copy of the policies and procedures". This answer suggests that the Office Policies and Procedures should only be given to patients if they specifically ask for it or inquire about it. This indicates that the office respects the patient's autonomy and provides them with information when requested, rather than automatically giving it to every patient.

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  • 33. 

    Examples of community resources?

    • Hospitals, Clinics, Health centers

    • AA, Flu Clinics, Planned Parenthood, County Health Services

    • Insurance companies

    • None of the above

    Correct Answer
    A. AA, Flu Clinics, Planned Parenthood, County Health Services
    Explanation
    The examples provided in the answer options are all community resources that offer healthcare services. AA refers to Alcoholics Anonymous, which provides support for individuals struggling with alcohol addiction. Flu clinics are temporary healthcare facilities that offer flu vaccinations. Planned Parenthood is a nonprofit organization that provides reproductive health services. County Health Services are government-run organizations that offer a range of healthcare services to the community. These resources are important for promoting the health and well-being of the community.

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  • 34. 

    What actions should you take if a patient cancels their appointment with less then 24 hrs. notice?

    • Call the later appointments and ask if they can come in earlier

    • Ask physician if you can leave earlier

    • Move patients for other days

    • Both B & C

    Correct Answer
    A. Call the later appointments and ask if they can come in earlier
    Explanation
    If a patient cancels their appointment with less than 24 hours notice, the appropriate action would be to call the later appointments and ask if they can come in earlier. This helps to fill the vacant time slot and accommodate other patients who may be in need of an earlier appointment. It is important to prioritize patient care and ensure that the schedule is efficiently managed. Asking the physician if you can leave earlier is not a suitable action in this situation as it does not address the issue at hand. Moving patients for other days may be an option, but it is not mentioned in the given answer.

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  • 35. 

    The process done before claims submission to examine for accuracy and completeness is to:

    • Correct

    • Audit

    • Revise

    • Reject

    Correct Answer
    A. Audit
    Explanation
    Before submitting claims, it is important to examine them for accuracy and completeness. This process is known as an audit. During an audit, claims are reviewed to ensure that all necessary information is included and that there are no errors or discrepancies. This helps to prevent any potential issues or delays in the claims submission process.

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  • 36. 

    pHI stands for:

    • Protected health instructions

    • Protected health information

    • Private health information

    • Private health instructions

    Correct Answer
    A. Protected health information
    Explanation
    PHI stands for Protected Health Information. This refers to any sensitive information related to an individual's health, treatment, or payment for healthcare services. It includes personal identifiers such as name, address, social security number, and medical records. The term "protected" implies that this information is safeguarded by laws and regulations to ensure patient privacy and confidentiality.

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  • 37. 

    Which of the following is not objective information?

    • Progress notes

    • Family history

    • Diagnosis

    • Physical examination and findings

    Correct Answer
    A. Family history
    Explanation
    Family history is not objective information because it is based on subjective accounts and memories of family members, rather than concrete and measurable facts. Objective information, on the other hand, refers to data that can be observed and measured without personal bias or interpretation. Progress notes, diagnosis, and physical examination and findings are all examples of objective information as they are based on factual observations and measurements made by healthcare professionals.

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  • 38. 

    Where would you look when dealing procedures that use chemicals?

    • MSDS

    • MDDS

    • DSMS

    • SSMD

    Correct Answer
    A. MSDS
    Explanation
    When dealing with procedures that involve the use of chemicals, one would typically refer to the MSDS (Material Safety Data Sheet). The MSDS provides detailed information about the properties, hazards, and safe handling practices of a specific chemical. It includes information about the chemical's composition, physical and chemical properties, potential health effects, first aid measures, and proper storage and disposal methods. By consulting the MSDS, individuals can ensure they are aware of the potential risks associated with the chemical and can take appropriate safety precautions.

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  • 39. 

    The maximum amount of money that the third-party payors will pay for a specific procedure or service is called the:

    • Benifit

    • Allowable charge

    • Allowed service

    • Incurred amount

    Correct Answer
    A. Allowable charge
    Explanation
    The term "allowable charge" refers to the maximum amount of money that third-party payors, such as insurance companies or government programs, are willing to pay for a specific medical procedure or service. This amount is predetermined and may be based on factors such as the provider's contract with the payor or the average cost of the procedure in a particular geographic area. The allowable charge represents the limit of what the payor will cover, and any amount above this limit would typically be the responsibility of the patient or provider.

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  • 40. 

    What can help you with ease of use and confidentiality?

    • Files

    • Books

    • Journals

    • Computers

    Correct Answer
    A. Computers
    Explanation
    Computers can help with ease of use and confidentiality because they provide user-friendly interfaces and allow for the encryption and password protection of files and data. They offer features like search functions, bookmarking, and easy navigation, making it convenient to access and manage information. Additionally, computers can store files securely, restrict access to authorized individuals, and provide encryption options to protect sensitive data from unauthorized access or theft.

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  • 41. 

    What term would best describe the result of releasing patient information without authorization?

    • Personal Bonding

    • Malfeasance

    • Transactional

    • Subjective

    Correct Answer
    A. Malfeasance
    Explanation
    Malfeasance is the appropriate term to describe the result of releasing patient information without authorization. Malfeasance refers to the intentional wrongdoing or misconduct by a person in a professional position. Releasing patient information without authorization is a violation of privacy laws and ethical standards, and it constitutes a deliberate breach of trust and professional responsibility.

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  • 42. 

    An instance when you would instruct the patient to call 911?

    • Domestic violence

    • Burglary

    • Both A & B

    • C/O SOB and Chest Pain

    Correct Answer
    A. C/O SOB and Chest Pain
    Explanation
    The correct answer is C/O SOB and Chest Pain. Instructing the patient to call 911 in this instance is necessary because shortness of breath (SOB) and chest pain can be symptoms of a serious medical condition, such as a heart attack or pulmonary embolism, which require immediate medical attention. Calling 911 ensures that the patient can receive prompt and appropriate medical care. Domestic violence and burglary, although serious issues, do not typically require emergency medical assistance.

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  • 43. 

    What is required to make a report on access to patient accounts?

    • Passwords

    • Journals

    • Diaries

    • All of the above

    Correct Answer
    A. Passwords
    Explanation
    To make a report on access to patient accounts, passwords are required. Passwords are essential for ensuring the security and confidentiality of patient information. They help to control access to patient accounts and prevent unauthorized individuals from gaining unauthorized access to sensitive data. Passwords act as a safeguard, ensuring that only authorized personnel can generate reports and access patient accounts, thereby protecting patient privacy and complying with privacy regulations. Journals and diaries are not directly related to generating reports on access to patient accounts, so they are not required for this purpose.

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  • 44. 

    What is necessary to document in the appt book and the medical record?

    • Patients medical information

    • Cancellations/Rescheduled appointments

    • Copies of insurance information

    • Last visits

    Correct Answer
    A. Cancellations/Rescheduled appointments
    Explanation
    In order to maintain an accurate and organized appointment book and medical record, it is necessary to document any cancellations or rescheduled appointments. This information is important for tracking patient attendance and ensuring that appointments are properly managed. By documenting cancellations and rescheduled appointments, healthcare providers can effectively update their schedules and make necessary adjustments to accommodate other patients. Additionally, this information can also be used for billing and insurance purposes, as it provides a record of any changes made to the original appointment.

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  • 45. 

    What kind of calls does a Triage Nurse handle?

    • Skin irritation

    • Heart Problems

    • Tooth aches

    • Ear pain, sore throat, headaches

    Correct Answer
    A. Ear pain, sore throat, headaches
    Explanation
    A Triage Nurse handles calls related to ear pain, sore throat, and headaches. These symptoms are commonly seen in primary care settings and can be indicative of various conditions such as ear infections, strep throat, and migraines. Triage Nurses are trained to assess the severity of these symptoms and provide appropriate advice or refer the patient to a higher level of care if needed.

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  • 46. 

    What must you consider when updating a Medicare Fee Schedule?

    • Least fees allowed by Medicare

    • Max fees allowed by Medicare

    • Least fees allowed by Medical

    • Max fees allowed by Medical

    Correct Answer
    A. Max fees allowed by Medicare
    Explanation
    When updating a Medicare Fee Schedule, it is important to consider the maximum fees allowed by Medicare. This means that when setting or adjusting fees, healthcare providers must ensure that the charges do not exceed the maximum amount that Medicare will reimburse. This is crucial in order to comply with Medicare regulations and to avoid potential billing issues or reimbursement denials.

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  • 47. 

    What does HIPAA require all providers have?

    • Insurance

    • Medical Record Copies

    • A & B

    • Privacy Officer and Notice of Privacy Practices

    Correct Answer
    A. Privacy Officer and Notice of Privacy Practices
    Explanation
    HIPAA, the Health Insurance Portability and Accountability Act, requires all healthcare providers to have a Privacy Officer and Notice of Privacy Practices. The Privacy Officer is responsible for ensuring that patient information is kept confidential and secure, while the Notice of Privacy Practices informs patients about their rights regarding the privacy of their health information. These requirements are in place to protect patient privacy and maintain the security of their sensitive medical information.

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  • 48. 

    Which of the following is not one of the patients rights provided by HIPAA?

    • Right to notice of a facility's privacy practice

    • Right to receive notice of all disclosures of PHI

    • Right to obtain the original medical record

    • Right to have access to, view and obtain a copy of their PHI

    Correct Answer
    A. Right to obtain the original medical record
    Explanation
    The correct answer is "Right to obtain the original medical record." This is not one of the patients' rights provided by HIPAA. HIPAA grants patients the right to notice of a facility's privacy practices, the right to receive notice of all disclosures of PHI, and the right to have access to, view, and obtain a copy of their PHI. However, it does not specifically grant the right to obtain the original medical record.

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  • 49. 

    The physician's signature is located in block:

    • 12

    • 13

    • 31

    • 33

    Correct Answer
    A. 31
    Explanation
    The physician's signature is located in block 31.

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Quiz Review Timeline (Updated): Jul 8, 2025 +

Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.

  • Current Version
  • Jul 08, 2025
    Quiz Edited by
    ProProfs Editorial Team
  • Apr 12, 2015
    Quiz Created by
    Daisey
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