Leadership Test 3 Revisions

1. Motivating staff involves

Choosing the correct job for the correct employee

Rewarding good performance

Set achievable goals

Consider what motivates individual employees

All of the above

Indeed we need to consider all of the above, all staff are different, work must be within abilities but with some challenge, people neeed to know what they have to do and we should recognise good performance

Explanation

Indeed we need to consider all of the above, all staff are different, work must be within abilities but with some challenge, people neeed to know what they have to do and we should recognise good performance

2. What are Norms?

Acceptable standards shared by a group

Organisational standards shared by a group

Normal organisational behaviour

Group behaviour rules

Acceptable standards shared by a group

Explanation

Acceptable standards shared by a group

3. According to Robbins what is motivation?

Something that makes you do something

Essential in the workplace

A willingness to exert high levels of effort to reach organisational goals

A essential skill of successful leaders

A critical component in work life achievement

Motivation, according to Robbins, refers to a willingness to exert high levels of effort to reach organizational goals. This means that individuals are driven and committed to putting in the necessary effort to achieve the objectives set by the organization. It implies that motivation is not just about doing something, but about putting in the required effort to accomplish specific goals within the workplace.

Explanation

Motivation, according to Robbins, refers to a willingness to exert high levels of effort to reach organizational goals. This means that individuals are driven and committed to putting in the necessary effort to achieve the objectives set by the organization. It implies that motivation is not just about doing something, but about putting in the required effort to accomplish specific goals within the workplace.

4. What is the third step on Mazlow's heirachy of needs?

Physiological

Safety

Social

Esteem

Self Actualisation

Physiological, Safety, Social, Esteem, Self Actualisation

Explanation

Physiological, Safety, Social, Esteem, Self Actualisation

5. For a group to take effective action there should be how many members?

Two or three

Between twelve and twenty

Around seven

No more than four

Studies show that around seven members allow groups to take effective action

Explanation

Studies show that around seven members allow groups to take effective action

6. According to Herzberg, hygiene factors are ?

Things that increase job satisfaction

Things that eliminate job dissatisfaction

Things that keep employees healthy

Things to be aware of in kitchens

According to Herzberg hygiene factors such as supervision, company policy, working conditions, status, security eliminate job dissatisfaction

Explanation

According to Herzberg hygiene factors such as supervision, company policy, working conditions, status, security eliminate job dissatisfaction

7. The second stage of group development is?

Adjourning

Forming

Norming

Storming

Performing

Forming, Storming, Norming, Performing, Adjourning

Explanation

Forming, Storming, Norming, Performing, Adjourning

8. According to McGregor's X&Y Theory, Theory X is

The assumption that employees can exercise self direction, and accept responsability

The assumption that employees have little ambition, dislike work, and must be monitored

That leaders are at a crossroads with many directions to choose from

That leaders are at a fork in the road and they must choose one of two paths

According to McGregor's X&Y Theory, Theory X is the assumption that employees have little ambition, dislike work, and must be monitored. This theory suggests that managers believe employees are inherently lazy and need to be closely supervised and controlled. They lack motivation and need external rewards or punishments to perform their tasks. This assumption leads to a more authoritarian and controlling management style.

Explanation

According to McGregor's X&Y Theory, Theory X is the assumption that employees have little ambition, dislike work, and must be monitored. This theory suggests that managers believe employees are inherently lazy and need to be closely supervised and controlled. They lack motivation and need external rewards or punishments to perform their tasks. This assumption leads to a more authoritarian and controlling management style.