Trivia Questions On Product Quality Management
Product quality management is a set of tools that one to control and manage the data related to product quality across enterprises. There are three ways in which this can be achieved and this is through quality control, assurance and planning. The three processes are interconnected and aim at ensuring that every process runs smoothly. Take this test and see how well you understood product quality management topic.
- 1.Represents the number of units handled correctly through the process steps
- A.
Yield
- B.
Standard Deviation
- C.
Normal Distribution
- 2.A measure of quality control equal to 1 fault in 1 million opportunities
- A.
System Testing
- B.
Quality Circles
- C.
Six 9s of Quality
- 3.Is done to test each individual component (often a program) to ensure that it is as defect-free as possible
- A.
System Testing
- B.
Unit Test
- C.
User Acceptance Testing
- 4.Occurs between unit and system testing to test functionality grouped components
- A.
Integration Testing
- B.
Unit Test
- C.
User Acceptance Testing
- 5.Test the entire system as one entity
- A.
Integration Testing
- B.
User Acceptance Testing
- C.
System Testing
- 6.An independent test performed by end users prior to accepting the delivered system
- A.
Unit Test
- B.
User Acceptance Testing
- C.
System Testing
- 7.Anything that must be changed before delivery of the program
- A.
Quality Circles
- B.
Integration Testing
- C.
Software Defect
- 8.Groups of non-supervisors and work leaders in a single company department who volunteer to conduct group studies on how to improve the effectiveness of work in their department.
- A.
Normal Distribution
- B.
Quality Circles
- C.
Six 9s of Quality
- 9.Originated in 1987 in the U.S. to recognize companies that have achieved a level of world class competition through quality management
- A.
Six 9s of Quality
- B.
Robust Design Methods
- C.
Malcolm Baldrige National Quality Award
- 10.Focuses on eliminating defects by substituting scientific inquiry for trial and error methods
- A.
Robust Design Methods
- B.
Malcolm Baldrige National Quality Award
- C.
ISO 9000
- 11.A three part continuous cycle of planning, controlling, and documenting quality an organization.
- A.
Cost of Quality
- B.
ISO 9000
- C.
Robust Design Methods
- 12.The cost of conformance plus the cost of non-conformance
- A.
Cost of Quality
- B.
Internal Failure Cost
- C.
External Failure Cost
- 13.The cost of planning and executing a project so that it is error-free or within an acceptable error range
- A.
Measurement and Test Equipment Costs
- B.
External Failure Cost
- C.
Prevention Cost
- 14.The cost of evaluating processes and their outputs to ensure that a project is error-free or within an acceptable error range
- A.
Internal Failure Cost
- B.
Prevention Cost
- C.
Appraisal Cost
- 15.A cost incurred to correct an identified defect before the customer receives the product
- A.
Measurement and Test Equipment Costs
- B.
Internal Failure Cost
- C.
External Failure Cost
- 16.A cost that relates to all errors not detected and not corrected before delivery to the customer
- A.
Internal Failure Cost
- B.
Prevention Cost
- C.
External Failure Cost
- 17.The capital cost of equipment used to perform prevention and appraisal activities
- A.
Measurement and Test Equipment Costs
- B.
Appraisal Cost
- C.
Prevention Cost
- 18.Delivering products that meet requirements and fitness for use
- A.
Maturity Models
- B.
Capability Maturity Model Integration (CMMI)
- C.
Conformance
- 19.Taking responsibility for failures or not meeting quality
- A.
Capability Maturity Model Integration (CMMI)
- B.
Standard Deviation
- C.
Cost of Non-Conformance
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