History Of Quality Quiz

8 Questions

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History Quizzes & Trivia

Read the link below and take the quiz to win some great prizes! Quiz will close on Friday, October 28th at 11 PM EST. Winners will be announced the following Monday PLEASE USE YOUR LMPEOPLE # OR NT ID AS YOUR USER NAME http://www. Qualitymag. Com/Articles/Article_Rotation/BNP_GUID_9-5-2006_A _10000000000001113222 Multiple entries will be disqualified.


Questions and Answers
  • 1. 
    Which innovator began the application of the work conducted by Vilfredo Pareto to quality issues?
    • A. 

      Kaoru Ishikawa

    • B. 

      Joseph M. Juran

    • C. 

      Armand V. Fiegenbaum

    • D. 

      Walter A. Shewhart

    • E. 

      None of the above

  • 2. 
    Kaoru Ishikawa conducted seminars for Japan’s senior and middle managers, explaining the roles they had to play in promoting quality.
    • A. 

      True

    • B. 

      False

  • 3. 
    In his book, “Out of Crisis,” Deming’s theory of management, William Edwards Deming presented which of the following?
    • A. 

      Deming Center for Quality, Productivity and Competitiveness at Columbia Business School

    • B. 

      His document about the increasing industrial competition the United States from Japan

    • C. 

      14 Points for Management

    • D. 

      A letter to AutoWeek Magazine

  • 4. 
    Armand V. Feigenbaum was the first to define a systems engineering approach to quality.
    • A. 

      True

    • B. 

      False

  • 5. 
    This man, who wrote "Total Quality Control", is known as the father of total quality management (TQM).
    • A. 

      Armand V. Fiegenbaum

    • B. 

      Kaoru Ishikawa

    • C. 

      Walter A. Shewhart

    • D. 

      Regis Philbin

  • 6. 
    Kaoru Ishikawa believed strongly in which of the following?
    • A. 

      Focus on zero defects, not unlike the focus of the Six Sigma quality movement

    • B. 

      TQM is one of the foundations of modern management and has been widely accepted as a viable operating philosophy across various industry sectors.

    • C. 

      Challenged the inspection-based approach to quality and introduced the modern era of quality management

    • D. 

      That all workers must be involved in quality improvement and that teams provided the greatest avenue to participation.

  • 7. 
    • A. 

      Armand V. Fiegenbaum

    • B. 

      Kaoru Ishikawa

    • C. 

      Philip B. Crosby

    • D. 

      Walter A. Shewhart

    • E. 

      William Edwards Deming

  • 8. 
    The work of which of the following leaders was rediscovered and incorporated into the Six Sigma approach? (hint: two people)
    • A. 

      William Edwards Deming

    • B. 

      Walter A. Shewhart

    • C. 

      Kaoru Ishikawa

    • D. 

      Armand V. Feigenbaum

    • E. 

      Joseph M. Juran