According to the British Councils Toolkit, at the heart of all good project management are the five Cs:
D. 1. Clarity 2. Common sense 3. Coordination 4. Creativity 5. Communication
The correct answer is 1. Clarity 2. Common sense 3. Coordination 4. Creativity 5. Communication. These five Cs are considered essential for good project management according to the British Councils Toolkit. Clarity refers to having a clear understanding of the project goals and objectives. Common sense involves using practical and logical thinking to make decisions. Coordination is important for ensuring that all team members are working together effectively. Creativity allows for innovative solutions and problem-solving. Communication is crucial for effective collaboration and sharing information within the project team.
Project management involves a range of skills. What skill is missing?
• Ability to understand technical discussion (but not detailed technical knowledge!)
• Team-building and management
• Ability to thrive under pressure
• Flexibility and adaptability
A. Problem solving
The missing skill in project management is problem solving. This skill is crucial in identifying and resolving issues or obstacles that may arise during the project. It involves analyzing the situation, brainstorming possible solutions, and implementing the most effective one. Problem solving helps ensure that the project stays on track and achieves its objectives.
According to the Youth Service America Toolkit, what comes before preparing, planning and acting?
A. Investigating the background
Before preparing, planning, and acting, it is important to investigate the background. This step involves gathering information, conducting research, and understanding the context and factors that may impact the project. By investigating the background, individuals can make informed decisions, identify potential challenges, and develop a comprehensive plan of action. This step sets the foundation for a successful project by ensuring that all necessary information is gathered and considered before moving forward with the preparation and planning stages.
The project ________ is vital to develop a clear and coordinated picture for the project at the outset. It will answer these questions:
• What is the project vision?
• What are the key objectives for the project?
• What are the key drivers – e.g. conservation, learning, people, income?
• Who are the target beneficiaries?
• What is the budget?
• Are there any programme constraints?
• What will the project deliver?
• How will the project be delivered?
• What wider resources will be available for the project?
The word "brief" is the correct answer because a brief is a document or a summary that provides essential information and answers to key questions about a project. It outlines the project vision, objectives, key drivers, target beneficiaries, budget, constraints, deliverables, delivery method, and available resources. A brief is vital at the outset of a project as it helps to develop a clear and coordinated picture of the project.
The purpose of this technique is to identify where the stakeholders sit in terms of level of interest and power/ influence within a project.
This statement is true because the technique mentioned is commonly used in project management to analyze the stakeholders' level of interest and power/influence. By identifying where stakeholders sit in terms of these factors, project managers can effectively engage and communicate with them, prioritize their needs, and manage their expectations. This technique helps in developing appropriate strategies to engage stakeholders and ensure project success.
After analysing the risks, the project needs to determine the appropriate response to them. What are the 4 possible actions?
A. Avoid ( refrain from carrying out the activity that will result in the risk occurring)
C. Reduce/Mitigate ( take action to reduce the impact of the risk, should it occur, or to reduce the likelihood of it occurring)
D. Transfer ( pass all or part of the risk to another person or organisation)
E. Accept ( understand and accept the consequences of the risk)
The project needs to determine the appropriate response to the identified risks. The four possible actions are as follows:
1. Avoid: This involves refraining from carrying out the activity that will result in the risk occurring. By avoiding the activity, the project can eliminate the potential risk altogether.
2. Reduce/Mitigate: This action involves taking measures to reduce the impact of the risk if it occurs or to reduce the likelihood of it occurring. This can include implementing safety measures, contingency plans, or alternative approaches to minimize the potential negative consequences.
3. Transfer: This action involves passing all or part of the risk to another person or organization. This can be done through insurance, contracts, or partnerships, where the responsibility for managing the risk is shifted to another party.
4. Accept: This action involves understanding and accepting the consequences of the risk. Sometimes, it may not be feasible or cost-effective to avoid, prevent, or transfer the risk. In such cases, the project team acknowledges the risk and prepares to deal with its potential impact.
According to British Council Toolkit, project management draws on 10 areas. What is missing?
1. Integration – how do all the activities fit with each other?
2. Scope – how should we manage the brief that the project has committed to delivering?
3. Time – when do the project activities need to take place and how do they depend on each other?
4. Cost – how much will the project elements cost and how will the budget be developed, agreed upon and monitored?
6. Procurement – how will the different elements of the project be procured to ensure best quality and value for money?
7. Human resources – how will we manage the project team and the wider cross-departmental relationships that are required?
8. Communication – how can we ensure effective communication about the project, both internally and externally?
9. Risk – how will we identify, analyse, monitor and respond effectively to project risks?
10. Stakeholders – how will we manage our internal and external relationships to ensure that they contribute positively to the project?
B. Quality – how will we ensure that deliverables meet the quality standards?
The missing area in the British Council Toolkit for project management is Quality. This area focuses on ensuring that the deliverables of the project meet the required quality standards. It involves implementing processes and procedures to monitor and control the quality of the project outcomes. This includes setting quality objectives, conducting quality inspections, and taking corrective actions to address any deviations from the desired quality standards. By addressing the quality aspect, the project can ensure that the final products or services meet the expectations of the stakeholders.
According to the British Councils Toolkit, what is at the core of any successful project management?
Communication is at the core of any successful project management because it plays a crucial role in ensuring that all stakeholders are on the same page and have a clear understanding of project goals, objectives, and expectations. Effective communication allows for the exchange of information, ideas, and feedback, which helps in making informed decisions, resolving conflicts, and maintaining transparency throughout the project lifecycle. It also fosters collaboration, promotes teamwork, and enables effective coordination among team members, leading to improved project outcomes and overall success.
What do these refer to?
• Poor definition of the project brief
• Specifications poorly researched or defined
• Lack of appropriate skills and experience
• Users not placed at the heart of project focus and decision-making
• Insufficient engagement by senior management
• Lack of positive communication and engagement with stakeholders
• Unrealistic timescales
• Unrealistic budget
• Poor risk identification and management
• Lack of change management control
A. Factors that are common to unsuccessful projects.
The answer is "Factors that are common to unsuccessful projects" because the given list of statements all describe reasons why a project may not be successful. These factors, such as poor definition of the project brief, lack of appropriate skills and experience, and unrealistic timescales and budget, are common issues that can contribute to the failure of a project. By identifying and addressing these factors, project managers can increase the chances of project success.
What is the purpose of these actions?
Collecting feedback from stakeholders.
Review of documentation.
Review of project methodologies.
D. Collecting lessons learned at the end of the project in order to build on best practices and find out what can be improved.
The purpose of these actions is to collect lessons learned at the end of the project in order to build on best practices and find out what can be improved. These actions include interacting with project stakeholders to identify their degree of satisfaction, evaluating the project steps and their implementation, reflecting on project management, and reviewing documentation and project methodologies.